· Develops the hotel’s HR strategy in conjunctionwith the mission, goals and objectives of the hotel and presents to ExecutiveCommittee
根据酒店的职责,目标和方向制定酒店的人力资源战略,并呈交给酒店行政委员会审阅。
· Establishes at the property, the IHG HR frameworkincluding:
为酒店设立洲际酒店集团的人力资源框架,内容包括:
o The organization structures
组织结构
o HR Policies and Procedures
人力资源规章制度
o Recruitment system
招聘制度
o Induction and Orientation procedures
新员工入职培训程序
o Training procedures
培训制度
o Performance Appraisal system
工作表现评估系统
o Transfer and promotion procedures
调任和晋级程序
· Develops a hotel succession plan
制定酒店接班人计划。
· Designs HR forms, documents and processes
设计人力资源表格,文件和程序。
· Develops staffing policies in line with IHGguidelines
按照洲际酒店集团的指导纲要制定员工配置制度。
· Conducts training for manages in HR specialty areas(recruitment; effective roster costing; appraisals, etc)
为经理们提供与人力资源领域相关的培训(招聘,轮班成本最低化,评估等)。
· Assist Department Heads in customizing JobDescriptions
协助部门领导设计职位描述。
· Develops a reward and recognition system
制定一套员工奖励制度。
· Perform the role of adviser, consultant andcouncilor to management and staff
担当管理层和员工的顾问。
· Develop strategies to correct operational problemsrelating to staff (including absenteeism, turn over, retention, morale etc)
制定纠正与员工相关的工作问题(包括旷工,人材流动,稳定员工队伍,员工的士气等)。
· Manage industrial relations issues of the hotel
管理酒店的劳资问题。
· Manage workers compensation and rehabilitation andmedical insurance
管理员工康复和赔偿以及医疗保险。
· Manage the hotel’s superannuation scheme
管理酒店的养老金计划。
· Develop and implement procedures for handlingdisciplinary and grievance interviews
制定和实施处理员工纪律和申诉的面谈制度。
· Establish relationships with external organizationsincluding government training agencies; training consultants; private trainingproviders and professional associations
与外部机构建立良好的关系,包括政府培训机构,培训顾问,私人培训供应商和行业协会。
· Provide advice to the General Manager which willassist in the meeting of strategic objectives
为总经理提供建议以便协助酒店实现战略目标。
· Manage the legal issues of the department
管理部门的法律问题。
· Respond to requests for information from internaland external sources, including Corporate Office
处理来自内部和外部(包括集团办公室)的工作要求。
· Maintain remuneration scales in accordance withfinancial objectives
制定与财务计划相符合的薪酬标准。
· Plan bonus, commission and incentive schemes forrelevant staff
为相关员工制定奖金,佣金和奖励方案。
· Ensures comprehensive and regular staffcommunication sessions
确保全面的,常规性的与员工交流思想。
· Prepares efficient work schedules considering thehotel and labor requirements
在考虑酒店和劳力需求后制定高效的工作时间表。
· Approves leave after considering hotel requirements
在考虑酒店的需求后批准员工休假。
· Works with Director of Finance in the preparationand management of the Department’s budget
与财务总监一起编制和管理部门预算。