FINANCIAL RETURNS财务回报
• Monitors competitors activities and assists in marketing intelligence
监督竞争对手的活动并协助监察市场动态。
• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
根据在销售策略中既定目标,向新的、现有的、有可能的客户进行销售,并与其谈判商定最适合的价格以争取最大的利润。
• Sell all facets of the hotel
销售酒店的所有设施。
• Provides direction on, and conducts market research and analysis
指导和进行市场调研和分析。
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• Travel when required to promote the hotel and develop potential business
需要时出差对酒店进行推销,发展潜在的业务机会。
• Monitors existing business and inputs into sales strategy meetings to maximize business
监测现有业务,并在销售策略会上提出建议以扩大业务。
• Grows existing business and establishes and pursues leads which will develop business
发展现有业务,并建立和寻找发展业务的机会。
• Initiates and prepares tenders for business
起动和筹备业务招标工作。
• Assesses sales and marketing data
评估市场销售数据。
• Assists in the evaluation of sales and marketing activities
协助评估市场销售活动。
• Analyses sales mix and likely impact on hotel goals
分析销售综合计划和可能对酒店目标产生的影响。
• Stock control of collateral
宣传品的库存控制。
• Execute advertising/creative briefs in a timely manner
及时进行广告设计的说明工作。
• Works with superior in the preparation and management of the Department’s budget
和上级领导一起进行编制和管理部门预算。 PEOPLE 员工团队
• Refers sales leads to appropriate personnel within the InterContinental Hotels Group
在洲际酒店集团的范围内将销售线索提供给适合的人员。
• Maintain regular contact with the IHG hotels in your region and the regional reservation office
与所在区域内的洲际酒店集团成员和区域预订办公室保持定期联系。
• Interfaces with operations on a timely basis
及时与运营部门进行沟通。
• Assists with the preparation of new products and services
协助新产品和服务的准备工作。
• Implement direction from Director of Sales and Marketing and Regional Managers
按市场销售总监与地区经理们的指示执行相关工作。
• Works with superior on manpower planning and management needs
和上级领导一起进行人力规划和管理需求
• Assist DOS/ADOS to prepare sectional training plan/materials and execute the training in case of DOS/ADOS away from the site.
协助销售总监/销售副总监制定部门的培训计划及内容,在销售总监/销售副总监不在的情况下执行培训的课程。GUEST EXPERIENCE宾客体验
• Services existing business through management of account bases
通过客户管理,向现有的客户提供服务。
• Manage the corporate head office and the preferred hotel history for that company
管理公司总部档案和了解公司优先使用的酒店记录。
• Develop and maintain a regular pattern of sales calls, meeting with principals of target market
设立和保持定期的销售拜访模式,与目标市场的主要人物会面。
• Conduct client interviews
对客户进行拜访。
• Entertain clients
招待客户。
• Plan and conduct familiarization tours and site inspections
策划并实施使客人熟悉环境的现场考察活动。
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RESPONSIBLE BUSINESS 企业责任
• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
根据酒店的营业需要,与业务联系人、会务策划者、游客和会展局、旅行社、旅游运营商、航空公司、公司客户、政府部门和其它客人发展并保持联系。
• Builds profile within local market place through attendance at various events and local market place
通过参与当地市场的各种活动在当地市场上树立良好形象。
• Collateral input
设计宣传品内容。
• Liaison with advertising agency
与广告机构保持联系。
• Assist Director of Sales or Assistant Director of Sales to manager departmental assets by regular audit.
协助销售总监和销售副总监管理部门资产。
工作描述Job Description
1.完成各自负责销售区域的销售目标。
Responsible in achieving sales target objectives of his/her assigned area and business segments.
2.在销售总监的监督下,履行酒店赋予的职责。
To perform duties within the framework defined by the hotel as supervised by Director of Salest
3.通过保持与其负责区域客户的联系来进一步提高酒店的知名度。
Represents and promotes the hotel by maintain constant contact with customer base of his/her responsibility through Customer Relationship Management
4.保存和更新销售记录。
Maintains and updates sales records manually and electronically regularly
5.监督下级员工按时完成当日所有工作。
Supervise subordinates to ensure all daily task are completed in a timely fashion.
任职资格 Qualification
1.必须具有良好的中英文交流及写作能力
Excellent spoken and written communication skills in both English and Mandarin are a must
2.良好的交流沟通能力
Good interpersonal and communication skills
3.熟练操作微软等操作系统
Proficient with Microsoft Windows other software
4.妥善处理及回复客人需求;
Able to handle guest request and feedback in a professional manner;
5.了解,旅游产业和宴会销售
Knowledge in Corporate, Travel Industry and Catering Sales
6.良好的交流沟通能力, 良好的团队合作精神
Good interpersonal and communication skills, Team Player
7.具有至少2-3年国际连锁酒店的相关经验
Minimum 2 to 3 years of experience in similar capacity with international chain hotels