【职位描述】
Assist the General Manager in his daily work, including providing secretarial services, handling administrative office affairs and assisting other administrative assistants and clerks in resolving problems arising from their work. Oversee all administrative functions including receiving and receiving internal and external mail, handling correspondence independently, and keeping the filing system up to date to ensure the efficient operation of the administrative office.
协助总经理的日常工作，包括为其提供秘书服务，处理行政办公室事务并帮助其他行政助理和文员解决工作出现的问题。监督所有行政职能包括收发内部及外部邮件、独立处理信函往来、及时更新归档系统，保证行政办公室的高效运行。
Essential Responsibilities 基本职责
Organize the General Manager Calendar, arrange his/her appointments and meetings accordingly, record same in diary and ensure the General Manager has the appropriate documentation for each appointment.
有效统筹总经理的工作日程，合理安排会议及预约，记录在工作日记中并确保总经理使用正确的文件。
Attend meetings such as Department Head Meeting, Morning Briefing and any other when requested.
按要求参加部门经理会议和行政会议等。
Take minutes of attended meetings, accurately transcribe and circulate to relevant persons as soon as possible after the meeting.
正确记录会议并及时传送到相关人员。
Receive visitors and guests. In the absence of the General Manager, answer questions and concerns and follow through resolutions.
接待来访者和客人。在总经理不在时回答客人的问题、帮助客人排忧解难。
Assist General Manager with travels arrangements for business trips as required.
按要求为总经理的商务旅行安排行程。
Assess priorities of work and, wherever possible, assist in organizing General Manager’s priorities.
根据各项工作任务的重要性帮助总经理安排工作。
Answers telephones in the Executive Office as required.
接听行政办公室的电话。
Prepare replies to correspondence, record and files as required.
按照要求准备回信，记录及备档。
Assist Cluster General Manager with translations, both in oral and written.
协助口头及笔头翻译。
Maintain strictest confidentiality at all times on all secret matters.
严守酒店机密。
Demonstrate essential overall knowledge of the organization.
充分了解酒店情况。
Understand the responsibilities of other sections and departments and cooperate with them.
了解其他部门的工作职责并与其合作。
Adhere to the hotel’s security and emergency policies and procedures.
坚守酒店的安全制度、紧急情况处理规定和程序。
Demonstrate professional attitude and behavior at all times.
任何时候表现出职业态度及行为。
Prepare and maintain files, reports, letters, memorandums and other relevant business documentation.
起草和维护文档、报告、信函、备忘录和其它相关业务资料。
Ensure all reporting and servicing deadlines are met on a timely basis.
确保所有报告和服务都按时完成。
Maintain an accurate tracking system for prompt handling of issues concerned.
作好各类文件资料的追溯和跟进管理，以便各相关事宜能得到及时准确的处理。
Order and maintain office supplies.
保证办公室内办公用品的充足。
Carry out other tasks as directed by General Manager.
完成总经理交待的其它任务。
The management reserves the right to change / extend this job description if necessary at any point of time during the employment.
如有必要 ，管理层有权更改或补充该职位描述。
Carry out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责
【任职要求】
1. Good computer skills in most commonly used programs, i.e. Microsoft Office, Excel, PowerPoint etc.
掌握电脑技巧，熟练操作 Microsoft Office, Excel 和 PowerPoint 等办公软件。
2. Good communication skills, both verbal and written, both in Chinese and English,Cet-6 or above.
具有良好的口头和书面中英文沟通技巧，英语六级及以上
3. At least 2 years experience as assistant general manager or secretary in hotel.
有国际连锁品牌酒店总经理助理或秘书同岗位经验2年及以上。
4.
University and above.
大学及以上资历。
5.
Resourceful and creative.
随机应变的能力，具有创造性。
6.
Actively develop team spirit in all work.
所有工作中积极发扬团队合作精神。
7. Take responsibility for your actions and make decisions.
勇于为自己的行动负责并敢于做出决定。
8.
Secretarial skills, i.e. typing, filing systems, office work flow etc.
熟练掌握秘书工作技能，如打字、档案管理和办公室工作流程等等。
