Job Title: Bar Supervisor
职位名称:酒吧主管
Department:Food&Beverage
部门:餐饮部
Reports to:Bar Manager
汇报对象:酒吧经理
Position Level: Supervisor
职位级别:主管
Position Overview
岗位概况
The Food & Beverage supervisor’s main responsibility is to promote team work and developing loyalty people by leading, supporting and coaching all service colleagues during preparation, service and after service. They represent the restaurant, the Resort and Capella Hotel brand and must be impeccably groomed with good posture and competent communications skills. The supervisor shall not only know the products and services the restaurant provides but also shall be able to answer any question the guest may have about other restaurants and the Resort.
餐饮部主管的主要职责是促进团队合作并培养有激情的员工,通过引导,支持及辅导所有的服务成员在准备,服务过程中及服务过后如何让客人感到惊喜。他们代表着餐厅及酒店的品牌形象,整洁的仪容仪表和良好的沟通能力是必备的。 这个职位不仅要了解餐厅的产品及服务知识,还要为宾客提出的所有问题竭尽全力的提供帮助。
The Role:
岗位职责
Reports directly to the Restaurant Manager and represents in absence.
直接汇报给餐厅经理并在其不在时代表他
Provide functional assistance and direction to the F&B operation as assigned.
协助及指导相关餐饮营运
Assists the Manager, Restaurant in maximizing profitability by enhancing sales, control cost and preparing annual operating budget.
通过提高销售,控制成本和准备年度运营预算来帮助餐厅经理实现利润最大化
Co-ordinate functions and activities with all Resort department heads.
协助酒店各部门负责人进行相关营运和活动
Is passionate about his role and creates a sound, strong, respectful and thoughtful relationship with all colleagues and helps them to develop to their maximum potential.
对自己的工作充满激情,与所有同事建立起良好的、强烈的、相互尊重和体贴的关系,并帮助他们发展到最大的潜能
Takes ownership on all assets, controls, reports breakage and losses in the restaurant, reports them to Manager, Restaurant and collaborates with respective departments on future preventive measures.
负责所有资产,控制和汇报餐厅的破损及丢失,汇报给餐厅经理以便于制定未来的预防措施
Talent Profile:
学历要求
High school and above 高中及以上学历
Work Experience
工作经验
Approximately 2-3 years’ experience as Bar Supervisor of Captain
2-3年及以上酒吧主管或领班相关岗位工作经验
Set Skills
技能要求
Highly effective interpersonal, written and verbal communication skills
良好的人际交往能力和书面口头沟通表达的能力
Highly organized and able to prioritize and meet deadlines in a fast-paced environment
在快节奏工作环境中良好的组织,顾全大局及吃苦耐劳的能力
Excellent command of Mandarin and English, written and verbal
流利的普通话及英语, 书面及口头
Computer literacy a must, with a highly proficient knowledge of Word, Excel, Word, Outlook and PowerPoint.
精通使用办公软件,如Word, Excel, Word, Outlook and PowerPoint.
Qualifications and relevant certifications
资格认证及相关资质证书
Self-confident, creative and proactive, able to prioritize and make effective decisions
自信,有创造力,积极主动,能够顾全大局并做出有效的决策