1.Reception according to the restaurant quality and service standards.
2.On time on duty with clean uniforms and pay attention to personal hygiene.
3.Basic make-up to complement the appearance, avoid heavy, thick overly made up appearance.
4.Keep the reception area always clean and tidy.
5.Maintaining standards during the service time.
6.Be positive and proactive towards guests, superiors and colleagues !
7.Seriously and accurately take guest`s reservation.
8.Be familiar with restaurant information, can timely and accurately answer guest`s question.
9.Actively attend restaurant training.
Job concent and responsibilities 工作内容和职责:
1.Check email, log book and telecord.
2.Answer telephone, taking reservation with courteous language.
3.Greet and seat the guests always with a small.
4.Communicate with the superiors and colleagues regarding any problems with service.
5.Take care of the cleanliness of the reception area.
6.Present bill to guests and close the check, do cashing up after service.
7.Sending off our guests, assist with their belongings.
8.Other works from superiors manager and daily plan.
9.Collect VIP guest information.
10.Keep team works.
Perfessional skill 专业技能：
1.Highly effective interpersonal, written and verbal communication skills.
2.Highly organized and able to prioritize and meet deadlines in a fast-paced environment .
3.Excellent command of Mandarin and English, written and verbal .
4.Computer literacy a must, with a highly proficient knowledge of Word, Excel, Word, Outlook and PowerPoint.
精通使用办公软件，如Word, Excel, Word, Outlook and PowerPoint.
5.Qualifications and relevant certifications .