Manages and monitors the operation of all computerhardware, ensures all systems are working and installed properly, and serves asthe primary contact for servicing the computer hardware
监督和管理酒店的所有计算机硬件设施的运行,确保所有系统的正确安装和使用,是酒店电脑硬件设施的主要联系人。
Ensures that all systems are covered by the propermaintenance contracts and that preventive maintenance is performed as required
确保所有系统均具备维修保养合同,并按照要求进行日常的预防性维护工作。
Continually keeps informed of IHG-approved systemsand technology that may contribute to improve hotel efficiency, including, butnot limited to
应不断了解洲际酒店集团批准认可的那些能夠提高酒店的运营效率的信息系统及技术, 包括但不限于:
Computer Hardware systems and devices including PCLAN technology.
计算机硬件系统及设施,包括计算机局域网技术
Software operating and utility systems.
计算机软件应用系统
Front Office and Accounts Receivable PropertyManagement Systems.
前厅部和应收帐款酒店管理系统
Interfaces to and from Front Office PropertyManagement Systems and other
Systems.
与前厅部管理系统和其他系统的接口技术
Back Office Accounting Systems.
办公区的财务管理系统
PC and LAN based Office Automation products.
与计算机和局域网技术有关的的办公自动化产品
Internal and External Electronic Mail / Facsimile /Scanner software and
communication tools.
内外部电子邮件、传真、扫描软件及其它通讯工具
Holidex Plus / Priority Club / Six Continents Club/ Frequent Flyer Corporate
databases.
Holidex Puls 预订系统,优悦会奖励计划,六洲俱乐部和常飞计划的公司数据库
Point Of Sale Systems.
售货点销售系统
Guest and Administration Voicemail.
客人和行政管理的语音留言系统
Call Accounting.
电话计费系统
PABX systems.
内部电话机交换系统
Cabling.
布线技术
Hub / Switch Management Systems.
集线器和交换机管理系统
Electronic Door Locking Computer System.
电子门禁系统
Computer Virus protection.
计算机病毒防护
Hotel IT Security and Firewalls
酒店信息技术的安全和防火墙技术
Provide a monthly written progress report to theDirector/Manager of Finance and Business Support, with copies to departmentheads
每月向财务及业务支持总监或经理及其它相关部门主管领导提供书面工作进展报告
Maintain an up-to-date list of all computerhardware
保持最新的计算机硬件产品清单
Manages the configuration reports, job controllanguages, program files and data files on the computer system(s) to ensuremaximum operating efficiency
管理计算机系统配置报告、程序控制语言、程序文件及数据文件,确保系统最高效地运行
Monitors the performance of the software andmaintains a log book of performance report eg; through systems measurementfacility/utility, error and integrity check reports, system malfunction andsolutions
监督软件的运行状态,通过系统测评技术,记录系统故障及错误,形成系统运行报告,并解决相应问题
Installs and tests corporate approved programchanges to the hotel computer system(s)
将公司批准的软件安装到酒店计算机系统上并予以测试
Investigates and reports software problems to thevendor, or to the Regional, Area or Corporate Office
调查并向供应商,集团区域或地区办公室汇报所有的计算机软件的问题
Understand all standard and IHG customized featuresand functions of the Hotel front office system, point of sale system, and callaccounting system, including, but not limited to system security, systemreports, manager functions, system utilities and user functions
了解以下洲际酒店集团系统所有的标准和特色功能:酒店前台系统,售货点销售系统,电话计费系统,包括但不限于系统安全、系统报告、管理功能和用戶功能。
Responsible for designating selected individualsfor each IHG approved system that he/she will train so that these individualcan train the users
负责指派专人员参加洲际酒店集团批准使用的系统的培训,该批人员将对系统的具体使用者进行培训
Trains the selected hotel staff to take on themajor responsibilities during his/her absence
培训选定的酒店员工在本人缺勤的情况下可履行主要工作职责
Establishes documents, test and communicatesappropriate disaster recovery emergency procedures to follow when the hotelcomputer system(s) are inoperable
制定、测试并传播酒店计算机系统瘫痪状态下的应急补救措施。
Ensures that all computer media saves and back-upsare completed, documented and stored per IHG specifications
确保按照洲际酒店集团的要求记录、保管、备份所有系统信息
Maintains uncompromising data and physical securitystandards
坚决执行信息数据的安全标准
Controls the key/lock for computer room and ensuresthat the computer room fire protection, temperature control, and powerrequirements meet the IHG security specification as described in the IHGsecurity system
按照洲际酒店集团的安全标准,控制机房钥匙,机房温度,确保电力供应并作好消防安全工作
Administer all user ID’s,passwords, and the most sensitive system utilities, secures all
touchy resources andcritical libraries
管理所有的用户名、密码和保证敏感系统和机要信息资源的安全
Under the direction of the Director/Manager ofFinance and Business Support, administer all back office user ID’s, passwords,security parameters and the most sensitive utility
在财务及业务支持总监或经理的指导下,管理所有办公区的用户名、密码、安全参数和敏感机要的资源
Maintains technical and user documentation, systemsreports, newsletters and announcements in a neat, orderly and secure fashion
整齐有续且安全的保管技术及用户资料文件、系统报告、新闻简报及通知
Completes and distributes activity reports, programtrouble reports, and enhancement list
完成并分发系统工作报告、错误程序报告及系统升级列表
Keeps informed of the latest, updated, changes,enhancement, and development in the hotel computer field by subscribing toperiodicals and attending seminars, workshops or conferences held by IHG,computer companies or vendors
通过订阅期刊,参加供应商,电脑公司或洲际酒店集团举办的研讨会或技术交流会,获取酒店计算机系统领域最新的发展信息
Performs special project/other duties as assignedby the Management, include but not limited to serve as a back-up in performingFinancial Reporting to corporate office during the absence of Director/Managerof Finance and Business Support
完成管理层指派的其它特殊工作,包括但不限于在财务及业务支持经理缺勤时履行财务报告的职能
Performs basic changes to programs controllanguages using screen edit utilities, operating control languages statementsand screen design aids
运用计算机屏幕编辑工具、运行控制语言及屏幕设计辅助工具对程序控制语言进行基本的更改
Conduct “Self-Audit” of systems, security andemergency procedures according to the Hotel and Financial System SecurityManuals and materials supplied by the Regional Manager of IT.
按照酒店的财务系统安全管理手册要求对系统、安全性及应急措施进行自我审查
Follows-up on all outstanding points from thelatest EDP audit of his/her hotel
根据最新酒店审计检查报告,跟进所有未尽事宜
Serves as the primary associate with allcomputer-related outside vendors
负责与系统外部供应商接洽
Informs department heads when new features orchanges to the system affect their department
通知相关部门主管领导关于其部门信息系统的变化或新的功能特征
Notifies department heads on current computerrelated issues, new releases, MIS trends, viruses etc.
告知相关部门主管领导最新的计算机相关事宜,如信息发布、信息管理系统发展趋势、计算机病毒等
Coordinates purchase of program applications orenhancements to meet specific hotel needs only if these applications are notcovered by existing standards prescribed by the corporate office
在系统应用程序不能满足酒店现行标准的情况下,协调采购应用程序软件或对其进行升级以满足酒店运营需求
Works with Superior on manpower planning andmanagement needs
与上级一起制定人力资源规划和管理需求。
Works with Superior in the preparation and managementof department’s budget
与上级一起编制和管理部门预算。