job overview职位概述
·
Responsible for supervising the
stewarding operation during shift and for cleaning and maintaining food and
beverage premises to high hygienic standards.
·
在当班期间负责监督管事部的运营和清洁工作，确保餐饮物资达到高度卫生标准。
·
Adhere to local regulations
concerning health, safety, or other compliance requirements, as well as brand
standards and local policies and procedures.
·
遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。
At InterContinental
Hotels & Resorts® we want our guests to feel special,
cosmopolitan and In the Know which means we need you to:
· Be charming by being approachable, having confidence and showing respect.
· Stay in the moment by understanding and anticipating guests’ needs, being attentive
and taking ownership of getting things done.
·
Make it memorable by being knowledgeable, sharing stories and showing your style to
create moments that make people feel special.
在洲际酒店及度假村®，我们希望宾客感觉风格独特、时尚现代和深入洞悉，这意味我们需要你：
· 亲切、充满自信、体现尊重来展现富有魅力的你。
· 理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好，保持专注当下。
·
见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻，做到令人难忘。
Duties and
Responsibilities工作职责
·
In absence of Manager conducts
shift briefings to ensure hotel activities and operational requirements are
known
·
在经理缺席时负责交班说明，确保了解酒店的各项活动和运营要求。
·
During the shift, oversees the
preparation of kitchen equipment for use
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在当班期间管理厨房设备使用前的准备工作。
·
Supervises the receiving and
storage of kitchen goods
·
负责接收和存储厨房物品的管理工作。
·
Supervises the cleaning and
storage of kitchen equipment
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监督厨房设备的清洁和存放。
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Supervises the cleaning of the
premises
·
监督厨房的清洁工作。
·
Supervises the removal of waste
·
管理废品的清除。
·
Supervises the handling of
kitchen linen
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监督厨房布巾的处理工作。
·
Supervises the cleaning of an
hygienic kitchen
·
监督厨房的卫生。
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Engages in and supervises the
cleaning of kitchen and equipment
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参与监督清洁厨房和设备的工作。
·
Maintains high levels of
personal hygiene for self and enforces hygiene standards for team
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保持高度的个人卫生并在小组中执行卫生标准。
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Supervises all functions of the
Stewarding operation to achieve the optimum departmental costs
·
监督管事部的各项职责，使部门成本控制到最低。
·
Supervises all functions of the
Stewarding operation to achieve the optimum quality level of sanitation
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监督管事部的各方面职责，使满意度达到最高水平。
·
Establishes and maintains
effective employee and inter-departmental working relationships
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与员工和酒店其它部门建立并保持积极的工作关系。
·
Assists the Chief Steward in
developing training plans, develops training material in accordance with IHG
guidelines and implements training plans for the Stewarding employees.
·
协助管事部经理制定培训方案，按照洲际酒店集团的纲要制定培训材料，为管事部员工和餐饮部其它员工执行培训。
·
Assists the Chief Steward in
setting Stewarding goals and developing strategies, procedures and policies
·
协助管事部经理设定管事部的目标和制定策略，程序和规定。
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Assists in determining the
minimum and maximum stocks and controls the par-stocks of all material and
equipment
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協助确定库存的最多和最少量，控制所有材料和设备的标准存货量。
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Supervises the counting of
inventories in coordination with employees of the accounting division
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与会计部门员工一起監督盘点库存。
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Liaise with employees of the
Engineering Division to schedule preventive maintenance and repairs
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联系工程部员工安排预防性的维护维修。
·
Works with Supervisor in
manpower planning and management needs
·
和上级领导一起进行人力规划和管理需求。
·
Works with Supervisor in the
preparation and management of the Department’s budget
·
和上级领导一起编制和管理部门预算。
aCCOUNTABILITY责任范围
Number of employees supervised –
管理的员工
Direct Steward
直接 管事
Indirect
NA
间接 无
Annual Operating Profit/Payroll Budget –
年度经营利润和薪金预算
·
N.A.
·
无
Key Metrics –
主要绩效指标
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Completion of Assigned Tasks
·
完成分配给的工作的情况
Decision Making Responsibilities (Decision Rights) –
决策职责(决策权)﹣
·
N.A.
·
无
QUALIFICATIONS
AND REQUIREMENTS任职要求
Required
Skills –
技能要求
·
Demonstrated ability to
interact with customers, employees and third parties that reflects highly on
the hotel, the brand and the Company.
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完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
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Food service permit or valid
health/food handler card as required by local government agency.
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食品服务许可或当地政府规定的有效的卫生或健康上岗证。
·
Problem solving, reasoning,
motivating, organizational and training abilities.
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具有解决问题，推理，号召，组织和培训能力。
Qualifications –
学历
·
Vocational Certificate in Food
& Beverage Services or related field.
·
具有餐饮服务或相关领域的职业证书。
Experience –
经验
·
1 years related experience or
an equivalent combination of education and experience.
1年相关经验或与此相当的教育和相关工作经验结合的背景。
