1、提供一站式管家服务,全程陪同关注客人。
One-stop butler service, accompanied by the guests.
2、制定会所的会员名册;确保满足所有的销售目标。
Make club membership directory; make sure to meet all of the sales target.
3、确保销售目标的实现。与成员和非成员进行交互,促进会所设施齐全,并参与会所活动。协助会员的管理。
To ensure the realization of the sales target. Interact with members and non-members, and promote the club house facilities, and to participate in the activities of the club. Assist the management of the member.
4、指导每一位下属的工作,分派任务并检查完成的情况。
Guide every subordinate's work, task and check to complete.
5、满足或超过每月个人及部门的销售目标。
Meet or exceed personal and department's monthly sales target.
6、了解会所业务及会所的规则和监管。
Understand the rules of the club business and regulation.
7、实现所有销售行动计划/方案的销售目标,不断发展新会员。
Implement all sales action plan/scheme of sales targets, continuous develop new members.
8、互动和循环拜访会员员和他们的客人,以鼓励成员消费和新成员销售。
Interact and loop visit members and their guests, in order to encourage members and members of the new sales.
9、同时与现有客户和潜在客户保持经常联系。
At the same time maintain frequent contact with existing customers and potential customers.
10、提供售后服务,确保认真对待所有投诉,在必要时与相关部门进行沟通。
Provides after-sales service and ensure treat all complaints seriously, communicate with related departments if necessary.
岗位职责
1、与既有的客户和潜在的客户及合作伙伴保持密切的联系
Identifies and handles sales leads effectively and efficiently、
高效认知和掌握销售线索
Represents the hotel and participates in domestic and international sales activities、
代表酒店参加国际及国内的销售活动
Creative contribution to product and sales development、
发挥创造力,为酒店的产品及部门做出应有的贡献
Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews、
仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标
Monitors and reports on market and competition within own market segment、
在所负责的市场区域内,监视和报告市场及竞争者的情况
Prepares and updates customer management reports and ensures all necessary follow up work is carried out on time、
准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进
Active distribution of product information and creates awareness in the markets and business segments or responsibility、
积极地传播产品信息,在负责的市场内营造酒店的知名度
Participates in planning and realizati
岗位要求
1、
具备领导才能,了解所负责部门对各职位的责任
2、
掌握使用互联网及其它主要电脑系统的知识
2、
掌握应用销售及前台的电脑系统
3、
了解商务旅游、旅游业国际市场,会议旅游及餐饮销售
3、
能够掌握和理解市场和竞争
4、
必须具备良好的中,英文读写能力
5、
良好的电脑技能,至少会使用微软2003或以上操作系统、微软办公软件2003或更高版本、互联网及其它的流行出版软件
6、
良好的人际交往和沟通技巧
7、
独立工作和团队工作的能力
8、
XXX年销售与市场推广方面的经验, 包括在国际连锁酒店的管理经验并有最少XXX年的销售经理经历