Duties and
Responsibilities工作职责:
· Establish good communication
and good will with informal leaders and relevant members of local community
· 同酒店所在社区的非官方领导和相关人士进行全面沟通,建立酒店的良好声誉
· Coordinate and organize the day
to day operations of the department including planning and controlling
·协调和组织本部门的日常运营工作,包括计划和控制
· Manage the develop and
implementation of departmental standards
· 承担制定和执行部门工作标准的管理工作
· Ensure all patrolling,
inspection and escort duties are performed to a high standard
· 确保按照高水准执行所有的巡视和检查工作
· Monitor and maintain all
product and performance standards and ensure action is taken when standards are
not met
· 密切关注并保持既定行为准则目标,如未达标,应采取相应措施
· Ensure firearms and other
weapons are not carried by staff when on duty
· 值勤时确定员工不携带武器及其它凶器。
· Supervise emergency drills
· 监督指导紧急情况演习
· Oversee the security department
including layout of security personnel and their detailed and regular training
· 监督保安部日常工作,包括保安人员的部岗及日常训练
· Perform leadership training for
all senior security personnel
· 对所有高级保安人员进行领导能力方面的培训
· Check and analyze all incoming
reports to formalize action plan
· 分析检查所有报案记录并制定行动计划
· Maintain the loyalty and
discipline of all security personnel
· 保持所有保安人员的纪律性和忠诚度
· Ensure the all security
personnel as well as hotel’s staff are adhering to P&P and security
procedures
· 确保所有保安人员及酒店所有员工遵守各项安全法规
· Establish good cooperation with
hotel’s senior staff with other hotels
· 与其他酒店的高层员工建立良好的合作关系
· Coordinate with the local
investigator in crimes & accident handling and investigating
· 协助地方当局调查处理犯罪及事故案件
· Prepare security plan for
specific events (seminar, conference, government guest, with wedding etc.)
· 为特殊活动制定保安工作计划(如研讨会、大型会议、政府要客、婚庆等)
· Be familiar with property
safety, first aid and fire and emergency procedures and operate equipment
safely and sensibly
· 熟悉有关财产安全、紧急救助、消防和其他危机事件的处理方案,并能够安全谨慎地使用设备。
· Initiate action to correct a
hazardous situation and notify supervisors of potential dangers
· 制定处理危机情况的工作方案,并提示上级领导存在潜在的隐患。
· Log security incidents and
accidents in accordance with hotel requirements
· 按照酒店要求有效记录安全事故事件。
QUALIFICATIONS
AND REQUIREMENTS任职要求:
· Demonstrated ability to
interact with customers, employees and third parties that reflects highly on
the hotel, the brand and the Company.
· 拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
· Working knowledge of local
laws, investigation methods, OSHA requirements and fire codes and life safety
codes.
· 具有本地法律,调查手段,OSHA要求和消防规范及生命安全规范的工作知识。
· Problem solving, reasoning,
motivating, organizational and training abilities.
·
具有解决问题,推理,号召,组织和培训能力