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  • 餐饮店长

    6千-1万
    全国 | 经验不限 | 学历不限 | 提供食宿

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    中式餐饮 | 100-499人
    发布于 09-08
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    【薪资福利】底新6-10K+加班费+绩效奖金,综合6-10K,包吃住,节假日福利等;【工作地点】浙江杭州岗位职责:1、对员工进行日常培训、管理带领团队的能力,善于固结、激励及调动整个团队的工作积极性:2、有高度的责任心和意识,对财务预算、成本控制、物料损耗等有较强管理能力:3、通过有效的管理、达成店铺的各项经营管理指标:4、能独立及时高效处理客诉及各项突发事件、确保餐厅正产运营工作开展;5、负贡餐厅内各级员工的考核、晋升、任免、录用等,有独宜完成整个餐厅员工领效考核及考勤的工作经验;任职要求:1、高中以上学历,22-32岁,性别不限:热爱餐饮服务行业,追求个人成长:2、3年以上同行业工作经验,能适应快捷的工作节奏。
  • 宝鸡 | 2年以上 | 大专

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 尽炫自我
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 2021-05-14
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    岗位职责1.根据部门总体市场策略编制自己分管的市场的销售计划。2.对本市场中的客源大户要熟悉他们的基本情况,随时关注其变化并适时做出应对。3.组织本组组员对新市场进行开发。4.管理开发好自己的客户。5.负责组织销售计划的审定及落实,并进行督查。6.掌握每位销售人员每日销售接待活动,并审核销售记录卡。7.协助部门经理做好本市场客户的建立及升级管理工作,保持客户档案的完整。岗位要求1.大专以上学历。有从事酒店前台、销售、公关等部门的工作经历。2.具备酒店销售学、酒店管理学、旅游经济学、旅游心理学、公共关系学等知识的储备。3.了解合同法、企业法、旅游法以及有关涉外法规。4.具有市场调查和预测能力,能及是掌握市场动态,并能综合分析,及时地提出相应的措施和合理的建议。5.有较强的语言表达能力,能撰写市场调研报告,具有起草工作计划、总结及业务汇报的能力。
  • 宝鸡 | 1年以上 | 高中 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 尽炫自我
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 02-23
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    ·Maintain public notice board for accuracy 维持公共区域信息的准确·Maintain responsibility for cleanliness of swimming pool and immediate surrounds保持游泳池和附近区域的清洁·Maintain responsibility for cleanliness of rest rooms areas保持游泳池休息室区域的清洁·Maintain pool cleaning equipment in good working area, reporting problems to Maintenance维护游泳池清洁设备,使其保持良好的工作状态,并报告工程维修·Greet guests and provide fresh towels to guests.问候客人并为客人提供干净的毛巾·Maintain a comprehensive  newspapers  and magazines in different languages为客人提供不同语言的报纸和杂志·Recommend food and beverage facilities to guests using the pool area f when needed推荐酒店的餐饮设施给需要的客人·Maintain detailed knowledge of the hotel’s emergency response procedures, particularly in the event of drowning, storms熟知酒店关于紧急情况处理程序的具体知识,特别是溺水和暴风雨方面的知识·Maintain your uniform in a clean and tidy manner, ensuring grooming matches hotel policy保持制服干净,仪容仪表符合酒店的标准·Supervise swimming activities in the pool area监督在游泳池区域举行的相关活动·Supervise children’s swimming activities and maintain a watchful eye of guest safety保证小孩和客人在游泳池的安全·Pay attention to the water temperature changed and inform ENG to adjust according to relevant policy of hotel.注意游泳池水温的变化并根据相关规定通知工程部进行调整岗位要求须具有救生员证书和急救证书
  • 宝鸡 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 尽炫自我
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 2021-07-23
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    JOB OVERVIEW职位概述-Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通。-Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel对各种状况做出反应,以确保来宾被及时的礼貌接待并得到充分的注意和重视。-Responds to guest needs and resolves related problems就客人的需求做出反应并解决相关问题。-Manage the activities of a front Office shift ensuring that guests receive prompt,Provides functional assistance and direction to all departments.向所有部门提供功能性支持和指导。-Cooperates, coordinates and communicates with other hotel departments as required.按需要与酒店其它部门进行合作、协调和沟通。-Supervises and directs Front Office personnel.对前厅部工作人员进行监督和指导。-Supports and assists Front Office personnel and all departments at peak periods.在高峰期向前厅部工作人员和其它所有部门提供支持和协助。-Assists Guest Relations in greeting, rooming, and sending off VIP guests.协助客户关系部门迎接贵宾,为其安排房间并在其离店时送行。-Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.监督员工的行为、制服穿着、卫生和外表形象。QUALIFICATIONS AND REQUIREMENTS任职要求-Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。-Problem solving, reasoning, motivating, organizational and training abilities.具有解决问题,推理,号召,组织和培训能力-At least 3 years working experience in a similar position in 5 star hotel, including supervisory experience, or an equivalent combination of education and experience至少3年以上五星酒店相关工作岗位经验,包括管理经验,或与此相当的教育和相关工作经验结合的背景-Out going personality. Willing to work for long hours外向性格、可以长时间的工作
  • 宝鸡 | 2年以上 | 中专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 尽炫自我
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 08-12
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    JOB OVERVIEW职位概述•Supervise day-to-day operation of stewarding department.  Responsible for total maintenance and sanitation in all food production service areas.  Control storeroom orders and issue all china, silver and glass.  Ensure all food and beverage outlets have sufficient equipment to perform adequately.•监督管事部门每日的运营。负责维护整个食品服务区的卫生状况。控制储藏室的发货及分发瓷器,银器和玻璃器皿。确保所有餐饮营业场所有充足的设备进行工作。•Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.   •遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度。QUALIFICATIONS AND REQUIREMENTS任职要求•Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.•完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。•Food service permit or valid health/food handler card as required by local government agency.•食品服务许可或当地政府规定的有效的卫生或健康上岗证。•Problem solving, reasoning, motivating, organizational and training abilities.•具有解决问题,推理,号召,组织和培训能力。•2 years related experience including at least 1 year in supervisory capacity or an equivalent combination of education and experience.•2年相关经验包括至少1年的管理经验或与此相当的教育和相关工作经验结合的背景
  • 宝鸡 | 2年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 尽炫自我
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 07-21
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    岗位职责(宴会 中餐 酒吧)确保执行酒店政策方针和公司的品牌标准。对于认可的员工实施培训课程,进行全体员工的培训和评估他们的能力提前意识到缺少服务标准的对客服务并及时制定发展计划,跟踪和执行改变在工作中和下属员工沟通,维护已确定的政策和方针。在用餐期间确保及时纠正错误的餐位。保持操作台的干净和整齐。和厨房保持有效的沟通。为团队准备培训课题。在培训中借助餐厅经理。良好的工作氛围和下属员工良好的工作关系。在团队中展现个人精神和严守时间。问候客人,处理评论和问题,无论何时都要在用餐中提高销售关注收入。向客人推荐菜单的食品和酒水,适当的为客人点单和服务食品和酒水。维护良好的客户关系和提高个人的修养。依据库存的要求来采购物品。准备每周排班。在经理缺席期间负责运营。接受餐厅经理安排的其它工作。为客人服务酒水和食品。提出好的主意和建议在设计菜单和食品促销的时候。实施培训课程和时间表格。全面的食品和酒水知识。熟练运用客人维护技能。领导素能。岗位要求全面的餐饮服务经验和时尚的管理主义。至少3年的餐饮运营经验。至少3年以上的同岗位工作经验。良好的运营和管理技能。良好的仪容仪表。积极主动。团队有良好的沟通才能,监督和刺激员工的积极性。良好的英文书面和口语能力。
  • 前厅接待

    2千-3千
    宝鸡 | 经验不限 | 大专 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 包吃包住
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 员工生日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 09-21
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    Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity随时以友好和乐于协助的态度迎接客人,并尽量了解和称呼客人的名字。Registers and rooms all arrivals according to established procedures按照既定工作程序为所有来客登记并安排房间。Maintains intimate knowledge of departmental standards and procedures熟知部门标准工作程序。Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation 履行入住、退房和换房手续,并确保所有资料都按照预订情况完整的输入酒店电脑系统。Maintains cashier float and ensures accurate daily report of all money received保持库存现金限额并保证每日对所收现金进行准确报告。Cashes hotel guest’s personal and travelers checks and assists with currency exchange为酒店客人的个人支票及旅行支票兑换现金,并协助进行外汇兑换。Keeps abreast of all modifications to accounting policies and procedures随时留意会计政策和工作程序的变化 。Responsible and attends to guest’s request of using the service of safety box at all times随时负责回应客人关于使用保险箱服务的要求。Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs.熟知所有特别促销活动,如:季节性套餐计划、常客优惠计划以及洲际酒店集团忠实方案。Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist处理客人的投诉、问询和请求,如果自己无法提供协助,则将问题转给主管和经理助理 。Is familiar with other Intercontinental Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another InterContinental Hotels 熟悉洲际酒店和度假村集团的其它成员酒店,以便当客人在登记卡上写出以后要去的目的地时可以游说其在另一家洲际酒店集团成员酒店进行提前预订 。Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service尽一切努力确保客人在离店时会对酒店的服务有很好的印象。Performs the audit balances and prepares all works for audit in an orderly fashion执行审计结余,并为审计工作进行各项有序的准备。When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival在值班时检查夜班报告,准备早班报告,并为客人的到来准备各种必要的表格。Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems全面了解标准的预订工作程序,包括如何正确使用表格,如何读电传、电子邮件和留言,以及如何在预订系统内对房源情况进行解读。Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a IHG Brand按照洲际酒店集团品牌的预期保持自己行为、外表和态度的高标准。Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state al all times随时保持前台工作区域的整洁和有序,并以此作为自己的个人兴趣和骄傲 。Endeavors to maintain the high standards of the hotel with particular regard to the importance of IHG Loyalty Program member and other VIP’s and with reference to hotel and to be a health or safety hazard力争保持酒店的高标准,特别注意洲际酒店集团忠实计划会员及其它贵宾的重要性,并重视酒店的健康和安全隐患等问题。
  • 预订员

    2千-3千
    宝鸡 | 经验不限 | 大专 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 包吃包住
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 员工生日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 09-21
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    ·         Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques 运用销售技巧和房间销售升级推广洲际酒店集团的产品和服务 ·         Promote the Hotel’s (and ICHG generally) products and services 推销酒店(以及整个洲际酒店集团)的产品和服务 ·         Maintain a high level of product and service knowledge about all ICHG Hotels in your region 充分了解所在地区的洲际酒店集团成员的产品和服务 ·         Develop and maintain a regular pattern of sales calls 发展和保持定期进行销售拜访的模式 ·         Prepare and execute action plans which increase reservation sales and associated business 准备和执行增加预订销售和相关业务的工作计划 ·         Record and process reservations made by phone/fax/email 记录和处理通过电话,传真,电子邮件进行的预订     ·         Accept wait list reservations 接受等候单上的客人预订 ·         Process amendments to reservations such as extensions, early departures, etc 修改延期和提前离店等特殊情况的预订记录 ·         Manage “no show” reservations by investigation and recording of same 调查和记录未按预订抵店的预订情况 ·         Record special billing arrangements for groups and conventions 对团组或会议的特别账单安排进行记录 ·         Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval 与前厅部经理或财务经理联系要求信用审批的预订事宜 ·         Maintain knowledge of special rates/ offers/ promotions 掌握关于特价,酬宾,促销活动的信息 ·         Monitor reservation levels and inform Managers of current and future occupancy rates 监测预订情况,并向经理通报目前和将来的入住率 ·         Prepare reports as requested (eg to travel agents, business houses etc) 按照要求准备报告(如给旅行代理人和商业机构的报告等) ·         Prepare reservation sales reports 准备预订销售报告
  • 宝鸡 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 尽炫自我
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 06-09
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    DUTIES AND RESPONSIBILITIES工作职责•Monitors Housekeeping personnel to ensure guests receive prompt and courteous service•监督客房部工作人员,确保客人得到及时和礼貌的服务。•Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention•监督客房部工作人员,确保客房,特别是优悦会会员、熟客和其它贵宾的客房得到特别重视。•Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry•除与工程部和洗衣房进行沟通外,还要向其它业务部门,特别是确保前厅部了解准确的客房状况。•Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms•进行具体时间安排,由主管据此对所有客房区域,包括入住和未入住的房间进行日常视察。•Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required•定期对所有客房区域进行视察,以确保家具、设施和设备按要求得到良好的清洁、修缮、保养和更换和整修。QUALIFICATIONS AND REQUIREMENTS任职要求•Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.•拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。•Good writing skills•具有良好写作技能•Proficient in the use of Microsoft Office •熟练使用微软办公软件•Problem solving, reasoning, motivating, organizational and training abilities•具有解决问题,推理,号召,组织和培训能力•Strong Leadership skills in managing teams•在管理队伍中有很强的领导技能•3 years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience.  •最好拥有在相似规模酒店3年客房工作经验,包括的管理经验。
  • 宝鸡 | 1年以上 | 高中 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 尽炫自我
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 2021-05-14
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     Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity  随时以友好和乐于协助的态度迎接客人,并尽量了解和称呼客人的名字。Registers and rooms all arrivals according to established procedures按照既定工作程序为所有来客登记并安排房间。Maintains intimate knowledge of departmental standards and procedures 熟知部门标准工作程序。Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation履行入住、退房和换房手续,并确保所有资料都按照预订情况完整的输入酒店电脑系统。Maintains cashier float and ensures accurate daily report of all money received保持库存现金限额并保证每日对所收现金进行准确报告。Cashes hotel guest’s personal and travelers checks and assists with currency exchange为酒店客人的个人支票及旅行支票兑换现金,并协助进行外汇兑换。Keeps abreast of all modifications to accounting policies and procedures随时留意会计政策和工作程序的变化 。Responsible and attends to guest’s request of using the service of safety box at all times随时负责回应客人关于使用保险箱服务的要求。Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs.熟知所有特别促销活动,如:季节性套餐计划、常客优惠计划以及洲际酒店集团忠实方案。Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist处理客人的投诉、问询和请求,如果自己无法提供协助,则将问题转给主管和经理助理 。Is familiar with other Intercontinental Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another InterContinental Hotels熟悉洲际酒店和度假村集团的其它成员酒店,以便当客人在登记卡上写出以后要去的目的地时可以游说其在另一家洲际酒店集团成员酒店进行提前预订 。Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service尽一切努力确保客人在离店时会对酒店的服务有很好的印象。Performs the audit balances and prepares all works for audit in an orderly fashion执行审计结余,并为审计工作进行各项有序的准备。When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival在值班时检查夜班报告,准备早班报告,并为客人的到来准备各种必要的表格。Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems全面了解标准的预订工作程序,包括如何正确使用表格,如何读电传、电子邮件和留言,以及如何在预订系统内对房源情况进行解读。Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a IHG Brand 按照洲际酒店集团品牌的预期保持自己行为、外表和态度的高标准。Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state al all times随时保持前台工作区域的整洁和有序,并以此作为自己的个人兴趣和骄傲 。领导安排的其他工作。
  • 宝鸡 | 2年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 尽炫自我
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 2021-07-29
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    In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known 在经理缺席时主持交接班说明会,确保员工了解酒店的活动和运营的要求。Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up在自己当班期间尽可能解决所有的投诉,并在工作日志中记录所有投诉以便进一步跟进的工作。Supervise cash handling and banking procedures监督现金的处理和存放程序。Prepare daily banking and cash flow reports编制每日存款和流动资金报告。Establish and instruct staff in cash security procedures制定并指导员工执行现金安全制度。Deal with irregular payments处理异常的付款情况。Supervise the maintenance of service equipment监督服务设备的维护保养。Monitor standards of guest facilities and services监督客用设施和服务的标准。Control stock and monitor security procedures控制存货和监督保安成序。Assist with menu and wine list creation协助菜单和酒水单的设计工作。Supervise functions监督各项职能。Supervise outlet service监督餐厅的服务。Works with Superior on manpower planning and management needs和上级领导一起进行人力规划和管理需求。Works with Superior in the preparation and management of the Department’s budget和上级领导一起编制和管理部门预算。
  • 宝鸡 | 1年以上 | 高中 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 尽炫自我
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 2021-08-18
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     ·     ·         Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity  ·         随时以友好和乐于协助的态度迎接客人,并尽量了解和称呼客人的名字。·         Registers and rooms all arrivals according to established procedures·         按照既定工作程序为所有来客登记并安排房间。·         Maintains intimate knowledge of departmental standards and procedures ·         熟知部门标准工作程序。  ·         Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation·         履行入住、退房和换房手续,并确保所有资料都按照预订情况完整的输入酒店电脑系统。·         Maintains cashier float and ensures accurate daily report of all money received·         保持库存现金限额并保证每日对所收现金进行准确报告。·         Cashes hotel guest’s personal and travelers checks and assists with currency exchange·         为酒店客人的个人支票及旅行支票兑换现金,并协助进行外汇兑换。·         Keeps abreast of all modifications to accounting policies and procedures·         随时留意会计政策和工作程序的变化 。·         Responsible and attends to guest’s request of using the service of safety box at all times·         随时负责回应客人关于使用保险箱服务的要求。·         Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs.·         熟知所有特别促销活动,如:季节性套餐计划、常客优惠计划以及洲际酒店集团忠实方案。·         Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist·         处理客人的投诉、问询和请求,如果自己无法提供协助,则将问题转给主管和经理助理 。·         Is familiar with other Intercontinental Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another InterContinental Hotels·         熟悉洲际酒店和度假村集团的其它成员酒店,以便当客人在登记卡上写出以后要去的目的地时可以游说其在另一家洲际酒店集团成员酒店进行提前预订 。·         Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service·         尽一切努力确保客人在离店时会对酒店的服务有很好的印象。·         Performs the audit balances and prepares all works for audit in an orderly fashion·         执行审计结余,并为审计工作进行各项有序的准备。·         When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival·         在值班时检查夜班报告,准备早班报告,并为客人的到来准备各种必要的表格。·         Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems·         全面了解标准的预订工作程序,包括如何正确使用表格,如何读电传、电子邮件和留言,以及如何在预订系统内对房源情况进行解读。·         Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a IHG Brand ·         按照洲际酒店集团品牌的预期保持自己行为、外表和态度的高标准。·         Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state al all times·         随时保持前台工作区域的整洁和有序,并以此作为自己的个人兴趣和骄傲 。·         Endeavors to maintain the high standards of the hotel with particular regard to the importance of IHG Loyalty Program member and other VIP’s and with reference to hotel and to be a health or safety hazard·         力争保持酒店的高标准,特别注意洲际酒店集团忠实计划会员及其它贵宾的重要性,并重视酒店的健康和安全隐患等问题。
  • 传媒主任

    3千-4千
    宝鸡 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 包吃包住
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 员工生日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 09-21
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    美工设计,文字编辑,会拍摄作品等
  • 宝鸡 | 经验不限 | 中专

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 尽炫自我
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 2021-04-29
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    JOB OVERVIEW职位概述•Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards.•为客人提供快速热情的餐饮服务,根据设定的标准确保餐饮外观的质量。•Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.   •遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度。QUALIFICATIONS AND REQUIREMENTS任职要求•Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.•完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。•Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.•持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。
  • 宝鸡 | 1年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 午餐补贴
    • 包吃包住
    • 员工生日礼物
    • 人性化管理
    经济型酒店/3星级 | 1000-2000人
    发布于 09-16
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    【工作内容】1 全面负责酒店的经营管理,领导各部门员工完成酒店的各项计划目标;2 围绕公司下达的利润指标和各项工作,编制酒店的预算和决算,严格控制经营成本;3 负责酒店团队的建立,提高整个酒店的服务质量和员工素质;4 根据市场变化和发展,制定切实可行的市场营销工作策略,并组织实施和有效控制;5 全面负责安全管理,抓好食品卫生、治安安全等工作,确保客人和员工的人身、财产安全;6 与公司、加盟业主进行日常的沟通协调工作,确保信息畅通、有效;7 负责维护好酒店的外围关系,抓好重要客人的接待工作,塑造良好的内、外部形象;8 关心员工思想和生活,不断改善员工的工作条件;9 完成公司交办的其他工作。 【应聘流程】在线测试、视频面试、学历验证、背景调查 【任职资格】 1 大专及以上学历;2 有酒店行业1年及以上的全面管理经验,24-40岁,连锁酒店或星级酒店经验者优先;3 具有良好的职业道德,较强的沟通协调和应变能力,较强管理和团队建设能力;4 原则性强,执行力较好;有良好的抗压能力,能出色完成公司下达的各项指标;5 认同集团企业文化核心价值观,有很强的服务意识、学习能力和工作责任心;6 能接受公司1至2年的外派,我们会优先根据您的意向地分配工作地点,如果意向地暂无空缺,我们会就近分配。 温馨提示:欢迎大家进入我们公司网站,了解更多岗位,网址:http://998.zhiye.com/ 【专业培训】入职之后公司会提供为期5周的店长专业技能专项培训,培训的主要内容为如何成为一个合格酒店总经理的基本知识。需签订为期2年的培训协议。 【职业发展通道】见习酒店总经理→酒店总经理→运营督导→中区督导→大区督导→品牌总监 【员工福利】绩效奖金、车费补贴、电话补贴、保险、公积金、提供住宿、周年礼物、周年体检、酒店住宿折扣、带薪年假【集团介绍】格林酒店集团(纽交所代码:GHG,原格林豪泰酒店管理集团),是中国领先的特许加盟酒店经营管理商。旗下目前拥有:中高档东方经典-格林东方酒店,中高端商务-格美酒店,中高端时尚-格雅酒店,中高端休闲-格菲酒店,经典商务-格林豪泰酒店,个性组合-格盟酒店,城市绿洲-青皮树酒店,年轻多彩-贝壳酒店8个优质品牌。 截至2018年6月30日,格林酒店集团拥有2434家酒店,覆盖国内267座城市,满足2400万会员和2亿人次商旅客人从平价到高端、从商务差旅到休闲度假的不同需求。秉承“天天低价”原则,格林致力于为消费者提供“超健康、超舒适、超价值、超期望”的酒店产品和服务,融合全球优质资源,成就客人、加盟商和员工的美好生活。
  • 宝鸡 | 3年以上 | 本科 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 包吃包住
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 员工生日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 09-21
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    Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通。Provides functional assistance and direction to all departments.向所有部门提供功能性支持和指导。Cooperates, coordinates and communicates with other hotel departments as required.按需要与酒店其它部门进行合作、协调和沟通。Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel对各种状况做出反应,以确保来宾被及时的礼貌接待并得到充分的注意和重视。Responds to guest needs and resolves related problems就客人的需求做出反应并解决相关问题。Supervises and directs Reception and Reservations personnel.对接待部和预订部工作人员进行监督和指导。Supports and assists Front Office personnel and all departments at peak periods.在高峰期向前厅部工作人员和其它所有部门提供支持和协助。 Ensures VIPs and priority club guests receive special attention保证贵宾和优悦会会员受到特别关照。 Inspects front of house and back of house regularly for cleanliness.定期检查一线各部门和二线各部门的清洁状况。Assists Guest Relations in greeting, rooming, and sending off VIP guests.协助客户关系部门迎接贵宾,为其安排房间并在其离店时送行。Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.监督员工的行为、制服穿着、卫生和外表形象。Provides input for Front Office meetings.为前厅部会议提供信息 。Promotes inter-hotel sales and in-house facilities.促进店际销售及推销酒店内的设施。Checks billing instructions and monitors guest credit检查结帐说明并监督客人信用情况。Analyses and approves discounts and rebates.分析和批准打折相关事宜。Analyses the rate variance report to ensure rooms revenue control分析房价差异报告以保证控制客房收入。Takes action with the Property Management Systems (PMS) in emergency situation.在紧急情况下使用酒店管理系统(PMS)。Fully conversant with all hotel emergency procedures.熟知酒店紧急情况所有处理程序。Ensures front line staff complies with FIT marketing techniques and maximize sales.确保一线员工遵从散客市场技巧并最大化的进行销售。Works with Superior and Human Resources on manpower planning and management needs与上级领导和人力资源部一起进行人力规划和管理需求。Works with Superior and Director of Finance in the preparation and management of the Department’sbudget.与上级领导和财务总监一起编制和管理部门预算。
  • Driver 司机

    2千-3千
    宝鸡 | 1年以上 | 高中 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 尽炫自我
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 2021-07-16
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      ·          Responsible for safe transfer of guests from all determined locations ·          负责将客人从所有指定地点安全送达 ·          Create guest satisfaction through a pleasing personality, effective communication skills and should be first to greet the guest as per time of the day ·          凭借令人愉快的性格和有效的沟通技巧取得客户的满意,并且总要主动与客人打招呼 ·          Maintain good knowledge of the city routes locations and hotel facilities ·          熟知城市路线、地点和酒店设施 ·          Maintain knowledge of flight timings and assist guest in handling and loading baggage whenever required ·          知晓航班时间,并按客人要求协助其处理和装载行李 ·          Maintain a high standard of personal hygiene and be well groomed and well dressed at all times ·          保持个人卫生, 随时保持个人形象和穿着整洁 ·          Do utmost to learn names of guests, especially repeat and long staying guests remaining alert to situations to offer assistance ·          尽力熟知客人的名字,特别是熟客和长包房的客人,注意观察情况以向客人提供协助 ·          Assist in valet parking when not assigned any duty ·          在没有工作任务时协助代客泊车 ·          Maintain detailed knowledge of facilities and services of the hotel and use this knowledge to promote the hotel to guests ·          熟知酒店设施和服务情况,并以此向客人推销酒店 ·          Keep abreast of activities in your city which may affect driving times or routes and relay this to management ·          了解所在城市的活动,如发现可能影响驾驶时间或路线的情况应向管理层汇报 ·          Responsible for the upkeep and cleanliness of the car used for guest transfer and assist with maintaining vehicles to hotel presentation standards ·          负责载客车辆的保养和清洁,并按照酒店形象标准对车辆进行维护 ·          Performs other duties as may be assigned by the Rooms Division Manager ·          执行房务部经理可能分派的其它任务
  • 宝鸡 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 尽炫自我
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 03-03
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    JOB OVERVIEW职位概述Responsible for the management and achievement of profit for all food and beverage operations in the hotel including restaurants, bars, kitchen operations, catering and banquet operations.负责管理酒店内餐饮工作各方面的运营和盈利,包括餐厅,酒吧,厨房和宴会管理Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度 QUALIFICATIONS AND REQUIREMENTS任职要求Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。Problem solving, reasoning, motivating, organizational and training abilities.具有解决问题,推理,号召,组织和培训能力At least 5 years working experience in a similar position in 5 star hotel, including supervisory experience, or an equivalent combination of education and experience至少5年以上五星酒店相关工作岗位经验,包括管理经验,或与此相当的教育和相关工作经验结合的背景Strong in Leadership skills & good training conducting skills领导技能及培训技巧Out going personality. Willing to work for long hours外向性格、可以长时间的工作
  • 宝鸡 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 包吃包住
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 员工生日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 09-01
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    同总监一起,管理酒店的餐饮运营,确保已打造的餐饮品质和宾客服务质量标准,以及部门的收入和利润目标。
  • 宝鸡 | 2年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 尽炫自我
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 2021-07-23
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      Monitors competitors activities and assists in marketing intelligence 监督竞争对手的活动并协助监察市场动态。 Refers sales leads to appropriate personnel within the InterContinental Hotels Group 在洲际酒店集团的范围内将销售线索提供给适合的人员。 Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business 根据在销售策略中既定目标,向新的、现有的、有可能的客户进行销售,并与其谈判商定最适合的价格以争取最大的利润。 Services existing business through management of account bases 通过客户管理,向现有的客户提供服务。 Sell all facets of the hotel 销售酒店的所有设施。 Manage the corporate head office and the preferred hotel history for that company 管理公司总部档案和了解公司优先使用的酒店记录。 Develop and maintain a regular pattern of sales calls, meeting with principals of target market 设立和保持定期的销售拜访模式,与目标市场的主要人物会面。 Provides direction on, and conducts market research and analysis 指导和进行市场调研和分析。 Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business 根据酒店的营业需要,与业务联系人、会务策划者、游客和会展局、旅行社、旅游运营商、航空公司、公司客户、政府部门和其它客人发展并保持联系。 Builds profile within local market place through attendance at various events and local market place 通过参与当地市场的各种活动在当地市场上树立良好形象。 Conduct client interviews 对客户进行拜访。 Entertain clients 招待客户。 Plan and conduct familiarization tours and site inspections 策划并实施使客人熟悉环境的现场考察活动。 Travel when required to promote the hotel and develop potential business 需要时出差对酒店进行推销,发展潜在的业务机会。 Maintain regular contact with the IHG hotels in your region and the regional reservation office 与所在区域内的洲际酒店集团成员和区域预订办公室保持定期联系。 Monitors existing business and inputs into sales strategy meetings to maximize business 监测现有业务,并在销售策略会上提出建议以扩大业务。 Grows existing business and establishes and pursues leads which will develop business 发展现有业务,并建立和寻找发展业务的机会。 Interfaces with operations on a timely basis 及时与运营部门进行沟通。 Initiates and prepares tenders for business 起动和筹备业务招标工作。 Assesses sales and marketing data 评估市场销售数据。 Assists with the preparation of new products and services 协助新产品和服务的准备工作。 Assists in the evaluation of sales and marketing activities 协助评估市场销售活动。 Analyses sales mix and likely impact on hotel goals 分析销售综合计划和可能对酒店目标产生的影响。 Implement direction from Director of Sales and Marketing and Regional Managers 按市场销售总监与地区经理们的指示执行相关工作。 Liaison with advertising agency 与广告机构保持联系。 Stock control of collateral 宣传品的库存控制。 Collateral input 设计宣传品内容。 Execute advertising/creative briefs in a timely manner 及时进行广告设计的说明工作。 领导安排的其他工作。 Required Skills – 技能要求 Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 具有代表酒店,品牌和公司与顾客,员工和第三方交往的能力。 Problem solving, reasoning, motivating, organizational and training abilities. 具有解决问题,推理,号召,组织和培训能力 Proficient in the use of Microsoft Office 精通微软办公软件 Good writing skills 良好的写作技能   Qualifications – 学历 Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.  具有市场营销,酒店管理,商业管理或相关领域的学士学位或大专学历。   Experience – 经验 2 years related experience or an equivalent combination of education and experience 2年相关工作经验,或与此相当的教育与工作经验结合的背景。  
  • 宝鸡 | 经验不限 | 初中 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    • 尽炫自我
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 2021-04-29
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    Cleans and maintains guestrooms, guest corridors, linen rooms and cupboards according to set standardsand procedures按照既定标准和工作程序,对客房、走廊、布草房和餐具柜进行清洁。Replenishes guest supplies补充客用品。Ensures guest servicesspecified by superiors and guests requests are promptly and courteously met及时、礼貌的完成上级指定的对客服务并满足客人的要求。Reports damage or malfunctionin hotel rooms to superior向上级汇报酒店客房内的损坏或故障情况。 Maintains equipment in properstate of cleanliness and repair保证设备的清洁和修缮。Maintains a section room report完成区域客房报告。Maintains a daily roomchecklist完成每日客房检查工作单。Meets with superior and takeson daily assigned tasks与上级会面并承担每日分配的任务。Reports and submits lost andfound articles to superior immediately及时向上级汇报和上交与客人遗失物品。 Report guest complaints tosuperior immediately及时向上级汇报客人的投诉。Reports unusualbehavior/activities on floors to supervisor向上级汇报楼层里的反常行为和活动。Records room status inallocated section accurately准确记录在划定的区域内的房间情况。Complies with hotel’s health,safety and hygiene policy遵守酒店的健康、安全和卫生政策。Adheres to personal groomingand hygiene standards保持个人仪容和卫生标准。Attends meetings and trainingsessions as required按要求参加会议和培训活动。Creates and maintains floralarrangements制作并保持插花。Carry out valet services whenrequired including delivery of linen or processing laundry orders如有需求则完成贴身管家服务,包括派送布草或处理洗衣预订等。
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