The Role岗位职责:
Be familiar with menus, foodrecipes and other aspects to recommend various foods and beverages to guests.
要熟知菜单、食品配方及其它方面的知识,以向客人推荐各种食品及饮料
Interact and engage with guests and maintains high quality service standards
与客人互动并保持高质量的服务标准
Support the daily operation in collaboration withthe restaurant supervisors, assist with monthly forecasting, weekly schedule, etc
与餐厅主管合作并支持日常运营,协助完成月度预测、周计划等工作
Handle guest complaints effectively and professionally
有效和专业地处理客人的投诉
Talent Profile 岗位资质:
Preferably has experience working in eithera luxury restaurant or luxury hotel background
有豪华餐厅或五星级酒店工作经验者优先
Master fundamental knowledge of food and beverages and be skilled in service
掌握必需的餐饮酒水知识,有一定的服务技能
Has a passion for Food & Beverage
对餐饮有热情
Loves interacting with guests
喜欢与客人互动
Basic English Skills
基础英语能力
A self-starter and a team player
积极主动,善于团队合作
Work diligently with a positive attitude and willingness to work hard
工作认真,态度端正,吃苦耐劳
岗位职责
Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures按照部门的规范和程序提供高标准的餐饮服务。
Communicates to his/her superior any difficulties, guest comments and other relevant information 与上级领导交流有关疑难,客人意见和其它相关信息。
Establishes and maintains effective employee working relationships与酒店同事建立并保持良好的工作关系。
Attends and participates in daily briefings and other meetings as scheduled参加和参与每日的例会和其它计划好的会议
Attends and participates in training sessions as scheduled参加和参与计划好的培训课程。
Prepares for service by ensuring:确保各项餐饮工作就绪为客人提供服务。
岗位要求
1.大专学历或同等学历,有从事餐饮服务1年以上的工作经历优先。
2.对工作认真踏实,工作态度端正,能吃苦耐劳。
3.掌握必需的食品、酒水知识,有一定的西餐服务技能。
4.身体健康,仪表端正。