康乐中心接待
1.Always maintain efficient service and
pleasant mood, greet guests warmly upon arrival.
始终保持高效的服务和愉悦的心情,在客人到来时热情问候。
2.Be familiar with the information of all
members and guests of the recreation department, understand the interests of
guests, provide targeted services, and maintain customer relations.
熟悉康乐部所有会员客人资料,了解客人的兴趣爱好,提供针对性的服务,维护客户关系。
3.Check the shift record, understand the
handover of the last shift, and be responsible for handing.
查看交班记录,了解上一班的移交事项,并负责处理。
4.Handle the daily department report,
assist the supervisor to handle the monthly report, attendance, department
inventory, etc.
处理日常部门报表,协助上级处理月度报表、考勤、部门盘点等工作。
岗位要求
1. More than 1 year working experience in
the same position is preferred.
1年以上同岗位工作经验者优先考虑。
2. familiar with the hotel's customer
service requirements.
熟悉掌握酒店对客服务的要求。
3. professional and responsible, civilized
behavior.
有事业心和责任感,行为举止文明礼貌。