职位描述:--provide assistance and administrative support in operation, activities and internal administration of the Company’s business centre/unit at where he/she is deployed.--Is responsible for attending to the day-to-day operation and ensuring excellent clients’ relations and satisfaction.--Good English communication skill--Well groomed, good attitude.Job description of:Order processingCommunication with customersHandling enquiries from customersMonthly fee confirmsContact maintenance constructionInternal sales assistanceAdministrationExpress delivery, faxReceptionistNew company office occupancy岗位职责:1. 商务中心行政客服部的日常运营和管理;2. 亲和力高,形象气质好。负责电话接听,接收客户来函及收发快递,并及时予以回复(要求使用客户服务礼仪),做好相关工作跟进、回访;3. 与客户之间保持良好的沟通、协作关系;做好关键客户的商务客户接待和服务;4. 熟悉公司服务设施的位置和行政商务经营特色,以及提供各类行政商务服务和物业收费;5. 完成客服经理、主管分配的各项工作,并对商务中心进行监督及有效管理,遇事及时知会相关部门;6、熟悉各项业务,对客户的各项合理需求进行有效处理。Qualifications:- At least 2 years experience in a foreign company, background.- Customer service orientation, excellent communication skills.- Must be able to communicate in perfect Chinese and English, both verbally and writing.- Basic computer skills.- Confident, independent, resourceful and highly motivated with a good health.- Coachable, willing to learn and a team player.任职要求:1.大专以上学历;2.英文听说读写能力熟练,英语不熟练者勿投;3.具有五星级酒店行政商务服务或客服接待工作经验者优先;4.熟练操作计算机,能自如使用办公软件;5.具有责任心和团队意识,良好的沟通协调及独立管理能力;6.工作认真仔细,有耐心,具有亲和力。