手机求职
掌上求职
随心而动
下载方式
① 扫描二维码下载
② APPSTORE,豌豆荚等应用市场搜索“最佳东方”下载
最佳东方微信号 最佳东方微信号:veryeast
欢迎来到最佳东方,在此注册得到职位推荐,了解已申请职位的最新动态,关注你感兴趣的公司。 立即注册
工作地点:
职位分类:
列表 明细
薪资: 6千-8千 经验:1年以上 企业类型:西式餐饮
地区:北京 食宿:不提供食宿

ROLE SUMMARY The overall scope of the job includes serving food and beverages to guests, providing a courteous, professional, efficient and flexible service consistent with the standards of Hudson in order to encourage sales and maximize guest satisfaction. DUTIES & RESPONSIBILITIES: l   Provide guest services and administrative / operational supportl   Identify VIPs through very detailed research on CIS, and various websites.l   Prepare VIP arrival and departure.l   Attend training sessions and meetings as and when required.l   Greeting and checking-in member, and ensuring that they are met personally by oneself l   Handle guest complaints in a courteous and efficient manner, following through to make sure problems are resolved quickly and satisfactorily.l   Personally and frequently verify that member are receiving the best possible service during their stay.l   Ensure that guest history records are accurately maintained and all repeated guests preferences are met.l   A courteous, professional and efficient service is provided at all times.l   All duties and tasks are performed as per the tasks required at the TCS.l   Be knowledgeable of all services and products offered by TCS.l   Have the knowledge and understanding to explain and perform up-selling all items offered by TCS as well as offering alternatives.l   Monitor operating supplies, equipment and reduce spoilage and wastage successfully.l   Ensure that the place of work and surrounding area is kept clean and organized at all times.  Skill Requirements: l  Knowledge and experience in Internet and other major computer programs.l  The ability and understanding of the market and competition.l  Outgoing personality for customer and staff interaction.l  Min 1 years experiences in a similar capacityl  Passion for quality and customer satisfaction.l  Motivated by challenges, self-driven, positive and engaging attitude, bright personality and have sense of Humor. 

薪资: 4千-6千 经验:不限 企业类型:其他
地区:北京-东城区 食宿:提供食宿

要求:英语听说读写熟练,英语听说读写熟练,英语听说读写熟练,岗位职责:1.接受线上、线下客户对餐厅的预订需求,并予以妥善解决。1. Properly handle online and offlinecustomer demands for restaurant reservations.2.接听客户对餐厅等产品信息的咨询电话,予以解答并作好相关记录。2. Answering customer calls for restaurants and other products information, take notes precisely.3.熟悉处理用餐预订的程序,给宾客提供给最新和最准确的餐厅用餐信息。3. Be familiar with the operationprocedure, provide the most updated and accurate information of the restaurantto guests.4.落实“预订未到宾客”的名单和每日客人取消情况。4. Well record "no-show guests"list and daily cancelation summary.5. 维护和协调餐厅与客人的良好关系,给客人留下好印象。5. .Coordinate and maintain a goodrelationship with guests. Ensure the best FMOT of guests. 任职要求:1.具备热情的工作态度、一定的抗压能力、拥有良好的执行力和团队精神;1.Passionate,good execution and team spirit. Ability to work under pressure2.有一定的沟通能力,口齿清晰、开朗自信,有较强的语言表达能力和人际沟通能力;2.Good communication skills, speak clearly, optimistic, self-confident, strong interpersonal skill3.普通话标准,谈吐礼貌,声音甜美;英文口语流利;3.Standard mandarin, speak politely, sweetvoice and Fluent oral English4.熟练掌握基本办公软件操作,中英文打字熟练;4.Familiar with basic office softwareoperation, both Chinese and English typing skill;5.具有星级酒店、中介、房产等相关工作经验者优先;5.Have star hotel, mediation, real estateand other related work experience is preferred6.具有优良的服务意识和敬业精神,能够适应倒班制。6. Excellent service consciousnessand the professional spirit, and can adapt to shift working schedule.工资及福利待遇:公司提供有竞争力的薪资和完善的福利体系,包括:1. 提供五险一金,免费员工餐;2.良好的晋升机会;3. 每周两天调休,带薪年假;4. 充满正能量的工作氛围,丰富多彩的团队建设活动。

显示选中职位
1
  • 热门职位
  • 热门地区