PRIME OBJECTIVEs 主要任务 -      Reception according to the restaurant quality and service standards 根据餐厅的标准和定位档次提供细致到位的接待服务 -      On time on duty with clean uniforms and pay attention to personal hygiene 按时到岗工作，保持干净整洁的工作服，注意并保持良好的个人卫生 -      Basic make-up to complement the appearance, avoid heavy, thick overly made up appearance. 基本的化妆以体现美丽得体的外貌，避免过度的浓妆。 -      Keep the reception area always clean and tidy. 时刻注意并保持前台区域整洁干净 -       Maintaining standards during the service time. 始终保持餐厅的高标准服务 -       Be positive and proactive towards guests, superiors and colleagues ! 积极主动对客服务，与上级和同事积极主动配合 -       Seriously and accurately take guest`s reservation 认真准确的接受客人的预定 -       Be familiar with restaurant information, can timely and accurately answer guest`s question. 熟悉餐厅信息，可及时准确回答客人问题 -       Actively attend restaurant training 积极参加餐厅培训   Main    duties   and    responsibilities: 工作内容和职责   -       Check email,log book and telecord 查看 EMAIL ，日志和电话记录 -       Answer telephone,taking reservation with courteous language. 接听电话，接受客人的预定并使用礼貌语言 -      Greet and seat the guests always with a small. 问候迎接客人，为客人领位，并保持微笑 -      Communicate with the superiors and colleagues regarding any problems with service. 积极主动与上级和同事沟通关于对客服务的任何问题 -      Take care of the cleanliness of the reception area. 注意前台区域的卫生清洁 -      Present bill to guests and close the check,do cashing up after service. 为客人递送账单和结账，营业结束后负责收银结算 -      Sending off our guests,assist with their belongings 送走客人并协助客人随身物品 -     Other works from superiors manager and daily plan. 上级经理安排的其他工作和每日计划 -     Keep team works 保持团队工作