【岗位职责】 1.在遵循酒店服务流程标准的基础上，设计出能体现中国餐饮文化、同时符合国际奢华餐饮评价体系的迎宾、侍酒、分餐及送客流程。 2.完全理解主厨的创作理念和每道菜的亮点，并能准确、生动地传达给服务团队和宾客。 3.对每一道菜进行最终检查，确保符合出菜标准。 4.营业高峰期，在现场指挥团队，确保在突发状况下，服务质量不降级。 5.熟记常客的客史档案并利用系统记录，确保服务团队能提供个性化的惊喜服务。 6.当出现菜品投诉或服务失误时，即时安抚宾客，迅速给出让客人满意的解决方案。 7.引导宾客更好地理解和欣赏中餐文化，在恰当的时机介绍菜品背后的故事或食材的独特之处。 8.定期组织服务团队进行业务培训。 9.在高压的工作环境中激励团队成员，同时营造一个互相尊重、积极向上的团队氛围。 10.关注翻台率、人均消费等关键数据，并协同后厨和前厅，通过推出季节性菜单或搭配酒水套餐等方式提升营收。 11.维护线上门店。 12.监管本部门内固定资产和设施设备，确保丢失和破损在正常范围内。 13.根据业务和酒店的需要，随时增加的其他职责和任务。 【Job Responsibilities】 Design guest greeting, wine service, tableside preparation, and farewell procedures that reflect Chinese culinary culture while meeting international luxury dining standards, based on hotel service protocols. Fully understand the Chef's creative philosophy and the highlights of each dish, and communicate them accurately and vividly to the service team and guests. Conduct final inspection of every dish to ensure compliance with plating standards. Command the team on-site during peak hours to ensure service quality remains uncompromised in unexpected situations. Memorize regular guests' profiles and utilize system records to ensure the service team delivers personalized surprise experiences. Immediately comfort guests and promptly provide satisfactory solutions when food complaints or service errors occur. Guide guests to better understand and appreciate Chinese culinary culture, introducing the stories behind dishes or unique ingredients at appropriate moments. Regularly organize business training for the service team. Motivate team members in a high-pressure work environment while fostering a respectful and positive team atmosphere. Monitor key data such as table turnover rate and average spending per guest; collaborate with the kitchen and front of house to increase revenue through seasonal menus or beverage pairing packages. Maintain online store presence. Supervise fixed assets and facilities within the department, ensuring loss and damage remain within normal range. Other duties and tasks as assigned based on business and hotel needs. 【岗位要求】 1.酒店管理等相关专业，大专及以上学历优先。 2.具备8年以上高端餐饮（五星级酒店、米其林或黑珍珠餐厅）从业经验。 3.拥有至少2年以上高端餐厅担任餐厅经理或店长的全面管理经验。 4.普通话标准，具备一定的英语听说读写能力，能作为工作语言与外籍宾客沟通。 5.具备一定的餐酒搭配知识，能根据菜单设计合理的配酒或配茶方案。 6.具备商业敏锐度，能通过分析数据，协同后厨推出营销方案。 7.精通成本管控。 8.能够熟练使用办公软件。 9.年龄40周岁及以下，身体健康，善于沟通，有亲和力，形象气质佳。 10.拥有米其林餐厅或黑珍珠餐厅管理经验者待遇从优。 【Job Requirements】 College degree or above in Hotel Management or related majors preferred. Minimum 8 years of experience in high-end dining (five-star hotels, Michelin or Black Pearl restaurants). At least 2 years of comprehensive management experience as Restaurant Manager or Store Manager in high-end restaurants. Standard Mandarin; proficient English listening, speaking, reading, and writing skills, capable of communicating with international guests as a working language. Solid knowledge of food and wine pairing, able to design appropriate wine or tea pairing proposals based on menus. Business acumen with ability to analyze data and collaborate with the kitchen to develop marketing initiatives. Proficient in cost control. Proficient in office software. Age 40 or below, in good health, excellent communication skills, approachable, with outstanding appearance and demeanor. Preferential treatment for candidates with Michelin or Black Pearl restaurant management experience.

【岗位职责】 1.全面负责全日制餐厅的日常运营管理工作。 2.负责餐厅员工的招聘、培训、考核和管理，提升团队服务水平。 3.监控餐厅菜品质量、服务质量和环境卫生，确保符合酒店标准。 4.负责餐厅营收和成本控制，分析经营数据，提出改进措施。 5.处理客户投诉和建议，维护良好的客户关系，提升客户满意度。 6.协助制定餐厅菜单和促销活动，参与市场调研和竞争对手分析。 7.维护线上门店。 8.监管本部门内固定资产和设施设备，确保丢失和破损在正常范围内。 9.根据运营和酒店的需要，将随时增加额外的职责和任务。 【Job Responsibilities】 1. Fully responsible for the daily operational management of the all-day dining restaurant. 2. Responsible for the recruitment, training, appraisal, and management of restaurant staff, and improving the team's service level. 3. Monitor the quality of dishes, service quality, and environmental hygiene of the restaurant, ensuring compliance with hotel standards. 4. Responsible for restaurant revenue and cost control, analyze operational data, and propose improvement measures. 5. Handle customer complaints and suggestions, maintain good customer relationships, and improve customer satisfaction. 6. Assist in developing restaurant menus and promotional activities, participate in market research and competitor analysis. 7. Maintain online storefronts/platforms. 8. Supervise fixed assets and facilities/equipment within the department, ensuring losses and damages remain within acceptable limits. 9. Additional duties and tasks may be added as needed based on operational requirements and hotel needs. 【岗位要求】 1.大学专科及以上学历，酒店管理相关专业。 2.6年以上高星级酒店餐厅管理经验，其中至少2年以上全日制餐厅经理经验。 3.熟悉全日制餐厅或高端西餐厅的运营模式和服务标准，具备良好的餐饮管理能力。 4.具有较强的客户服务意识和团队管理能力，工作细致认真。 5.能够熟练使用办公软件，具备基本的英语沟通能力。 6.年龄40周岁及以下，身体健康，善于沟通，有亲和力，负责任心强，形象气质佳。 7.有高星级国际品牌酒店工作经验者优先。 【Job Requirements 】 1. College degree or above, majoring in Hotel Management or a related field. 2. More than 6 years of restaurant management experience in high-star hotels, including at least 2 years as an All-Day Dining Restaurant Manager. 3. Familiar with the operating models and service standards of all-day dining restaurants or high-end Western restaurants, with solid food and beverage management skills. 4. Strong customer service awareness and team management abilities, with meticulous and conscientious work ethic. 5. Proficient in using office software, with basic English communication skills. 6. Age 40 or below, in good health, good communication and interpersonal skills, strong sense of responsibility, and professional appearance. 7. Candidates with work experience in high-star international brand hotels are preferred.

【岗位职责】 1.全面负责酒店宴会业务的销售和运营管理工作，包括婚宴、商务宴会、会议等活动的统筹安排。 2.负责宴会客户的开发和维护，与客户沟通需求，制定宴会方案并报价。 3.协调酒店各部门（厨房、客房、工程等）资源，确保宴会活动顺利执行。 4.监督宴会服务质量，确保符合酒店标准和客户要求，处理宴会过程中的突发问题。 5.负责宴会团队的管理和培训，提升团队专业技能和服务水平。 6.统计分析宴会业务数据，制定销售策略，完成宴会营收目标。 7.控制部门能源费用和运营相关成本。 8.监管本部门内固定资产和设施设备，确保丢失和破损在正常范围内。 9.根据业务和酒店的需要，随时增加的其他职责和任务。 [Job Responsibilities] Take full responsibility for the sales and operational management of the hotel's banquet business, including the overall coordination of wedding receptions, corporate banquets, conferences, and other events. Be responsible for the development and maintenance of banquet clients, communicate with clients regarding their needs, develop banquet proposals, and provide quotations. Coordinate resources across various hotel departments (Kitchen, Housekeeping, Engineering, etc.) to ensure the smooth execution of banquet events. Supervise banquet service quality to ensure compliance with hotel standards and client requirements, and handle any unforeseen issues during events. Be responsible for the management and training of the banquet team, enhancing the team's professional skills and service standards. Conduct statistical analysis of banquet business data, formulate sales strategies, and achieve banquet revenue targets. Control departmental utility expenses and operational-related costs. Oversee fixed assets and facilities/equipment within the department, ensuring that losses and damages remain within acceptable limits. Undertake any additional duties and tasks as required by business operations and hotel needs. 【岗位要求】 1.专科及以上学历，酒店管理、市场营销相关专业。 2.6年以上高星级酒店宴会管理经验，熟悉宴会销售和运营流程。 3.具备良好的客户沟通能力和销售技巧，能够独立与客户对接。 4.具有较强的统筹协调能力和应变能力，能够处理复杂的宴会需求。 5.熟练使用办公软件，具备一定的英语沟通能力。 6.年龄40周岁及以下，身体健康，责任心，形象气质佳。 7.有大型宴会和外卖活动策划执行经验者优先。 8.有高星级国际品牌酒店工作经验者优先。 [Job Requirements] Hold a college degree or above (associate degree or higher), preferably in Hotel Management, Marketing, or a related field. Have more than 6 years of banquet management experience in a high-star-rated hotel, with familiarity with banquet sales and operational processes. Possess strong client communication skills and sales techniques, with the ability to independently interface with clients. Demonstrate strong overall coordination and problem-solving abilities, with the capacity to handle complex banquet requirements. Be proficient in office software and possess a certain level of English communication skills. Be aged 40 or below, in good health, have a strong sense of responsibility, and present a professional appearance and demeanor. Candidates with experience in planning and executing large-scale banquets and off-site catering events are preferred. Candidates with prior experience in high-star-rated international brand hotels are preferred.

[岗位职责] 1.全面负责酒店餐饮部管事部的日常运营管理工作，统筹后厨及各餐饮区域的清洁卫生、餐具厨具洗涤消毒、布草管理等工作，保障餐饮运营后勤支撑到位。 2.建立并完善管事部各项管理制度及操作规范，包括餐具洗涤消毒流程.卫生清洁标准.物资领用管理.设备维护保养等，确保工作标准化.规范化开展。 3.负责管事部团队管理，包括人员招聘、排班调度、工作分配、技能培训、绩效考核及团队建设，提升团队工作效率与服务质量。统筹餐饮部餐具、厨具、布草等物资的采购计划制定、库存管理、盘点核对及损耗控制，牵头制定并执行物资破损管控计划，建立破损登记、分析及改进机制，合理控制破损率；合理规划物资使用，降低运营成本；建立物资台账，确保账实相符。 4.负责管事部各类设备（如洗碗机、消毒柜、垃圾处理器等）的日常检查.维护与保养协调工作，及时联系维修人员处理设备故障，确保设备正常运行。 5.严格执行食品安全及卫生防疫相关规定，定期组织开展餐饮区域卫生检查，重点把控餐具消毒效果、后厨环境卫生，杜绝卫生安全隐患。 6.配合餐饮部各厨房、餐厅完成大型宴会、主题活动的后勤保障工作，确保餐具、布草等物资及时供应，清洁卫生工作同步跟进。 7.协调与酒店采购部、工程部、行政部等相关部门的工作衔接，保障管事部运营所需物资、设备维修等需求及时落实；及时处理运营中的各类问题并上报上级领导。 8.根据业务和酒店的需要，随时增加的其他职责和任务。 [Job Responsibilities] 1. Take full charge of the daily operational management of the Stewarding Department within the hotel's Food & Beverage division, coordinating the cleanliness and sanitation of the back kitchen and all dining areas, dishware and kitchenware washing and disinfection, linen management, and other related tasks, ensuring comprehensive logistical support for F&B operations. 2. Establish and continuously improve the management systems and operating procedures of the Stewarding Department, including dishware washing and disinfection processes, sanitation and cleaning standards, material requisition management, equipment maintenance and upkeep, etc., to ensure standardized and systematic operations. 3. Manage the steward team, including personnel recruitment, scheduling and shift assignments, work allocation, skills training, performance appraisal, and team building, to enhance work efficiency and service quality. Oversee the planning of procurement plans, inventory management, stocktaking and reconciliation, and loss control for F&B dishware, kitchen utensils, linen, and other supplies. Lead the formulation and implementation of a breakage control plan, establish a breakage registration, analysis, and improvement mechanism, and reasonably control the breakage rate. Plan the use of supplies rationally to reduce operating costs; maintain material ledgers to ensure inventory accuracy. 4. Be responsible for the daily inspection, maintenance, and coordination of repairs for all stewarding equipment (such as dishwashers, sterilizing cabinets, waste disposers, etc.), promptly contacting maintenance personnel to address equipment failures and ensure normal operation. 5. Strictly implement food safety and sanitation and epidemic prevention regulations, regularly organize sanitation inspections of dining areas, with a focus on verifying the effectiveness of dishware disinfection and the environmental hygiene of the back kitchen, so as to eliminate any potential health and safety hazards. 6. Cooperate with all F&B kitchens and restaurants to provide logistical support for large-scale banquets and thematic events, ensuring timely supply of dishware, linen, and other materials, while simultaneously maintaining cleanliness and sanitation efforts. 7. Coordinate with other relevant departments such as Procurement, Engineering, and Administration to ensure timely fulfillment of supplies, equipment maintenance, and other operational needs for the Stewarding Department; promptly address various operational issues and report them to the supervisor as needed. 8. Undertake any other additional duties and tasks as required by the business and the hotel from time to time. [岗位要求] 1.高中及以上学历，有高星级酒店管事部经理岗位工作经验者优先。 2.5年以上高星级酒店管事部管理工作经验，熟悉管事部全流程运营管理，了解餐饮行业卫生标准及食品安全相关法规。 3.精通餐具洗涤消毒、卫生清洁、物资管理等专业知识，熟悉各类管事部设备的操作与维护常识。 4.具备优秀的团队管理能力、组织协调能力、成本控制意识及应急处理能力，能有效统筹管事部日常运营工作。 5.具有强烈的责任心、敬业精神及服务意识，工作严谨细致，执行力强。 6.具备良好的沟通表达能力及人际关系处理能力，能高效协调跨部门工作。 7.年龄45周岁及以下，身体健康，能适应酒店轮班工作节奏。 [Job Requirements] 1. High school diploma or above; candidates with prior experience as a Stewarding Manager in a high-star-rated hotel are preferred. 2. Minimum 5 years of managerial experience in the Stewarding Department of a high-star-rated hotel, with a thorough understanding of the full operational process of stewarding, and familiarity with hygiene standards and food safety regulations in the catering industry. 3. Proficient in professional knowledge of dishware washing and disinfection, sanitation and cleaning, material management, etc., and familiar with the operation and routine maintenance of various stewarding equipment. 4. Possess excellent team management skills, organizational and coordination abilities, cost control awareness, and emergency response capabilities, with the ability to effectively coordinate the daily operations of the Stewarding Department. 5. Demonstrate a strong sense of responsibility, professionalism, and service orientation, with meticulous work habits and strong execution ability. 6. Have good communication and interpersonal skills, with the ability to efficiently coordinate cross-departmental work. 7. Age 45 or below, in good health, and able to adapt to the shift-work schedule of the hotel industry.

[岗位职责] 1.全面负责员工餐厅的厨房日常运营管理工作，结合酒店员工饮食需求与营养均衡原则，主导员工餐的菜单制定、菜品制作及品质把控。 2.严格遵循员工餐制作标准及酒店食品安全操作规范，准确把控菜品口感、卫生及出餐效率，保障员工用餐安全与体验。 3.负责员工餐厅食材的采购计划制定.库存管理及成本控制，合理规划原材料使用，严格控制餐标成本，减少食材损耗，确保食材新鲜度与品质。 4.统筹员工餐厅厨房团队管理，包括人员排班.工作分配、技能培训及考核，提升团队专业水平与协作效率，保障各餐次顺畅供应。 5.建立并完善员工餐厅厨房卫生管理与安全操作规范，严格执行食品安全相关规定，定期开展卫生检查与食材检疫排查，杜绝安全隐患。 6.结合季节变化.员工反馈及营养需求，定期优化员工餐菜单，推出特色菜品，丰富菜品种类，提升员工用餐满意度。 7.负责员工餐厅厨房设备的日常检查、维护与保养协调工作，确保设备正常运行；及时处理厨房运营中的各类问题。 8.配合酒店行政部门完成员工餐厅相关的成本核算、报表提交等工作。 9.根据业务和酒店的需要，随时增加的其他职责和任务。 [Job Responsibilities] 1.Take full responsibility for the daily operational management of the staff restaurant kitchen; lead the menu planning, food preparation, and quality control for staff meals based on employees' dietary needs and nutritional balance principles. 2.Strictly adhere to staff meal production standards and hotel food safety operational guidelines; precisely control taste, hygiene, and meal service efficiency to ensure safe dining and a positive experience for all staff. 3.Oversee ingredient procurement planning, inventory management, and cost control for the staff restaurant; rationally plan the use of raw materials, strictly control meal cost budgets, reduce food waste, and ensure ingredient freshness and quality. 4.Coordinate the management of the staff restaurant kitchen team, including staff scheduling, work assignment, skills training, and performance appraisal; enhance the team's professionalism and collaborative efficiency to ensure smooth service for all meal periods. 5.Establish and continuously improve hygiene management and safety operation standards for the staff restaurant kitchen; strictly enforce all relevant food safety regulations; conduct regular hygiene inspections and ingredient contamination checks to eliminate potential safety hazards. 6.Periodically update staff meal menus based on seasonal changes, employee feedback, and nutritional needs; introduce specialty dishes and diversify menu options to improve overall staff dining satisfaction. 7.Oversee daily inspection, maintenance, and repair coordination of kitchen equipment in the staff restaurant to ensure normal operation; promptly address any operational issues that arise in the kitchen. 8.Cooperate with the hotel's administrative department in completing cost accounting, report submissions, and other related tasks concerning the staff restaurant. 9.Perform any other additional duties and tasks as required by business needs and the hotel. [岗位要求] 1.高中及以上学历，中餐烹饪相关专业，持有中级及以上厨师资格证书。 2.5年以上餐饮行业厨房工作经验，其中至少2年以上员工餐厅或团餐厨房管理经验，精通家常菜、大锅菜制作技艺，了解营养配餐知识。 3.熟悉员工餐或团餐运营模式，具备较强的成本控制意识与能力，能在严格控制餐标的前提下保障菜品品质与种类。 4.具备优秀的团队管理能力.沟通协调能力及应急处理能力，能有效统筹员工餐厅厨房日常运营，保障大规模出餐顺畅。 5.具有强烈的食品安全意识和良好的卫生习惯，严格遵守餐饮行业相关法规及酒店规章制度。 6.具备较强的责任心.敬业精神，能适应员工餐厅多餐次、早中晚轮班的工作节奏。 7.年龄50周岁及以下，身体健康，无传染性疾病。 8.有高星级酒店员工餐厅厨房管理工作经验者优先。 [Job Requirements] 1.High school diploma or above, major in Chinese culinary arts or a related field, holding a medium-level or higher chef qualification certificate. 2.At least 5 years of kitchen experience in the catering industry, including no less than 2 years of management experience in a staff restaurant or group meal kitchen; proficient in home-style cooking and large-batch meal preparation, with knowledge of nutritional meal planning. 3.Familiar with the operational model of staff meals or group catering; possess strong cost-control awareness and capability, ensuring food quality and variety while strictly adhering to meal budget constraints. 4.Demonstrated excellent team management, communication, coordination, and emergency response skills; capable of effectively overseeing the daily operations of the staff restaurant kitchen and ensuring smooth large-volume meal service. 5.Have a strong sense of food safety and good hygiene practices; strictly comply with relevant catering industry regulations and hotel policies. 6.Exhibit a strong sense of responsibility and professionalism; able to adapt to the multi-meal, rotating early/mid/late shift work schedule of the staff restaurant. 7.Age 50 or below, in good health with no communicable diseases. 8.Prior management experience in a staff restaurant kitchen within a high-star-rated hotel is preferred.