Assist in the development of year Business Plan for the hotel and then cascade this into a specific and measurable plan by segment and work with the DOSM to implement for the Sales team to execute.
协助参与提高酒店的年度经营计划并将其划分成各个详细标准的计划，同市场销售总监一同把每个计划落实到销售团队并确保计划的执行。
Organize regular sales trips to develop potential markets and to maintain key customer relationships.
组织定期的销售拜访，发掘潜在市场并与重要客户维持良好关系。
Manage and drive business for the key account base of the hotel, maximizing revenue opportunities and
exceeding the set targets.
基于酒店现有重点客户，管理并驱动其业务增长，保证收益并超额完成预定目标。
Collaborate closely with the sales team to ensure they are effectively managing their accounts and maximizing opportunities. Focus on new business opportunities whilst
maintaining the existing accounts.
紧密协同销售团队确保他们有效地管理客户并扩大合作机会。在维持现有客户的同时要重点发展新的客户群体。
Plan and execute a series of familiarization tours to profile the Hotel and engage
with customers for corporate companies’ decision makers, travel agents, airline
associate, tour operators, convention organizers, meeting planners, incentive
operators and other industry personnel.
计划并实施一系列的酒店信息介绍等类似活动并同合作公司的决策者、旅行商、航空公司、旅行社、会议组织者、大会组织、奖励计划组织者和其他产业人员建立良好关系。
Develop and refine a comprehensive mailing list/database for clients and in conjunction with the Director of MarCom maintain a regular communication to this database on the hotel offers to encourage new and repeat business.
发展完善一份综合的客户邮件列表或客户资料库并同市场传媒总监保持定期沟通，争取更多新的和二次合作的机会。
Assist in maintaining a strong team performance, by regularly reviewing KPI’s and goals against performance and realigning strategies according to results.
协助维护高绩效的团队，通过定期回顾关键业绩指标（KPI’s）和目标并根据实际绩效结果调整策略。
Maintain regular contact with the Accor Sales Organization offices and ensure they are copied on new business leads to assist in closing.
同雅高集团销售组织保持定期联系并确保及时得到更新的生意并协助确认完成。
Develop and supervise all sales activities.
发展并管理所有销售活动。
Prepare monthly outlook / forecast for related expenses and discuss with DOSM as scheduled
为相关开支准备月度预测并同市场销售总监定期讨论。
Prepare department performance reports and submit to DOSM on weekly basis.
准备部门业绩报告并每周提交于市场销售总监。
Forecast, analyze and report Sales Performance results.
预测，分析和报告销售业绩结果。
In conjunction with the DOSM, effectively recruit, train and develop, certify and evaluate performance of associates. Ensure turnover reduction and optimization of
productivity through efficient work practices.
同市场销售总监协力，保证有效地招聘，培训，发展和评估员工。确保减少员工流失率和优化的员工配置。
Demonstrate working knowledge of all tasks within your area of responsibility.
充分运用工作知识完成销售总监职责范围内的所有工作任务。
Implement opportunities for quality team building.
实现质量团队建设。
Arrange regular sales meetings to keep associates and management informed and to foster a two-way communication. Involve associates in all aspects of decision making. Encourage creativity, initiative and innovation.
安排定期销售会议保持员工和管理人员互相了解并培养双向沟通，让员工参与到各个方面的决策。鼓励创造性，主动性和创新性。
Co-operate with all departments within the hotel.
同酒店各部门合作。
Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.
通过观察和其他提示遇见客人的需要，有效地亲自服务客人或者通过与其他同事的有效沟通解决客人问题。
Align working practices and conduct with Hotel’s Vision; consistently strive to meet and exceed the expectations of both internal and external guests.
调整工作业务和经营使其符合酒店的愿景，始终如一地努力实现并超越内部和外部客人的期望。
Uphold the Accor Cares culture
by demonstrating the Star Service
Standards at all times to guests and colleagues.
通过始终如一地贯彻星级服务标准来对待客人或是同事来维护雅高集团文化。
Co-ordination of all aspects of the departments operation to ensure that the services of the Department are delivered to guests or internal customers with the aim of exceeding guest expectations and in accordance with Hotel’s standards.
协调全方位的部门运作来确保部门传达给客人或者内部客户的服务旨在符合酒店的标准的前提下超出客人期望。
Develop a communication plan to advise and seek support with seek operations teams on important site inspections and customer familiarizations.
制定一个交流计划，在重要考察和客户熟悉酒店期间及时通知操作部门并得到其支持与协助。
Oversee the site inspections of team members to ensure use of brand and wow elements to ensure the Hotel’s key unique propositions are presented.
监督各团队成员的考察，确保在考察中通过对酒店品牌的介绍和给客户创造惊喜等方式来展现酒店最关键独特的主题。
Develop an awareness of, and appreciation for, the richness
of the cultural diversity of your clients, associate and location.
承认、尊重并丰富员工的文化差异性，使其结合并共存。
Identify opportunities for value
added services to increase sales profitability and anticipate client needs.
抓住机遇拓展增值业务，增加销售利润并预见客户的需求。
Demonstrate effective verbal and non-verbal communication skill.
具有有效地语言和非语言交际能力。
Negotiate contracts only with approved
suppliers as per corporate management policy and procedures.
同供应商商议合同时应按照公司管理部门政策和程序。
Act on potential client complaints and report to appropriate personnel.
解决潜在的客户投诉并通知相关人员。
Verify timesheets. Compile daily, weekly and monthly reports as required. Analyze reports and make recommendations.
考核工作时间。根据要求编写每日、每周和月度报告。分析报告并指导意见。
Ensure files, correspondence and other relevant
business documentation are maintained within the sales systems
as designated.
确保文件、通信和其他有关的商业文件符合销售系统的规定。
Develop and implement strategies to minimize absenteeism and to manage occupational health & safety
issues.
实施行动计划以减少缺勤并组织开展适当的职业保健和安全议程。
In conjunction with the DOSM, prepare working schedules and annual
leave schedules within budget, business expectations and guidelines of the Labor
Code.同市场销售总监共同准备符合预算、企业期望和劳动法相关政策的工作制度和年假安排。
Conduct development and performance reviews, identifying key personnel for further development and structured career pathing.
进行发展和业绩评估，确定关键人员的进一步发展和职业方向引导。
Align management style, working practices and conduct with Hotel’s Vision, Corporate Values and policies. To comply with Hotel’s Code of Conduct at all times.
调整管理方式、工作实践同酒店期望、企业价值观和政策相符，时刻遵守酒店规定的行为准则。
Completely understand, implement and ensureadherence to Local Labor Laws and Hotel policies.
熟知并遵守劳动法和酒店政策。
Ensure all correspondence is written in the brand voice
确保所有的对外文字都符合酒店品牌标准。
Maintain a new business plan per segment which identifies future business opportunities in your market
拟定一份新的阶段式的销售计划，列出所负责市场的未来商机。
Be well versed and knowledgeable of Hotel Fire and Evacuation procedures as well as health and safety requirements in the Workplace. Ensure associates are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
精通熟知酒店消防、撤离程序和工作区域的健康安全要求，确保员工了解他们在法律规定范围内的指责。
Undertake additional duties as requested by the Department Manager and Hotel
Management.
承担其他部门负责人和管理层要求的额外职责。
Involve in Departmental training on all Sales and Marketing related issues. Schedule sales associates to attend the relevant sales training and sales courses.参与所有与市场销售议题有关的部门培训，安排销售人员参加销售培训和销售课程。
Ensure all sales associates have conducted the Accor online Sales Orientation tool, accessible on the development center on Accor One.
保证所有销售相关人员都能熟练掌握雅高集团在线学习销售技能的工具并能进入雅高学习发展中心。
Ensure all associates adhere to the Hotel credit policy and procedures.
确保所有员工坚持酒店信用政策和程序。
任职资格：
Excellent written and spoken English are a must.
较高的英文书写和口语能力。
Good computer skills
良好的计算机技能
Good interpersonal & communication skills.
良好的人际沟通能力。
Minimum 2 to 3 years’ experience in Sales within an international hotel chain.
至少两至三年在国际酒店销售部的工作经历
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