PRINCIPAL
RESPONSIBILITIES 主要职责
1.
To be fully acquainted with the established
policies and standard operating procedures of Langham and the hotel.
充分熟悉朗廷酒店集团和酒店设定的政策和标准操作程序。
2.
Receive all guest checks including voided
checks from cashiers and audit the prices.
从收银员处收取所有的客人帐单（包括作废帐单），并核对其价格。
3.
To audit daily rooms, food and beverage
revenue summaries and the supporting transaction reports.
审计每日客房、食品和饮料收入明显和支持的交易报告。
4.
To audit charges to City Ledgers and Credit
Card transactions before forwarding them to the Accounts Receivable section.
审计所有城市挂账的收费和信用卡交易的收费，确认无误后转给应收账岗位。
5.
To audit revenues from Telecommunication
Department and that charges to room guests are correctly registered. To check on the interfacing of charges if such facility is
available in the Hotel computer system.
审计来自电信部的收入及向房间客人收费已经正确登记。如果这种设施是在酒店的计算机系统中可用，在计费界面上检查。
6.
To audit revenue from other operating
departments such as Garage, Kiosk, Laundry, Mini Bar, Business Centre, and
other income.
审计其他经营部门的收入，例如车库、小卖部、洗衣房、迷你酒吧、商务中心及其他收入。
7.
To audit all the charges and payment against
the records in the (PMS) system and trace the discrepancies.
审核所有的收入和支出，并与PMS系统中的记录保持一致，对在存的差异还需查明原因。
8.
To ensure that banquet revenue has been
correctly registered i.e. by maintaining a trace file of all Event Order.
Similarly, all menu prices and other additional charges, number of pax etc.,
must be checked to the Event Order to ensure accuracy of billing.
通过维护宴会定单的跟踪文件确保宴会收入已正确注册。同样，所有菜单价格和其它额外费用、人数等，必须核对宴会定单，以确保准确性的计费。
9.
To verify all charges have correctly and
completely posted by cashiers in guest bills by audit the bills and the
supporting they submitted.
通过审计账单及所附单据来确认所有消费已由收银员正确的完整的输入客人账单中。
10.
To verify that the computerized Daily Report
reflects completely all of the day’s transactions.
验证电脑日报反映当天完整经济业务。
11.
To verify all voided checks, paid-outs
vouchers, allowance vouchers, rebates and discounts are properly approved and
supporting documentation.
核实所有的作废账单，现金支付单，调账单，返利和折扣有恰当的批准和有支持文档。
12.
To audit all Food and Beverage outlet checks
on the negative check lines for explanation and approval by Outlet Managers (or
delegated personnel), and by the chef in instances of cancelled captain’s /
automatic kitchen orders.
审核所有的餐厅帐单中的负数项目，要有餐厅经理（或授权人）批准和合理的解释，对于取消的点菜单/自动厨房点单等需得到厨师的批准。
13.
Review all house use and entertainment checks
for propriety and ensure that they are signed and authorized.
复查所有的内部用餐帐单和宴请帐单，确保已有授权和签字认可。
14.
To verify supports for complimentary and
house use rooms and for room charges at rates varying from the rack potential.
审核免费房和内部用房的附件，同时审核房费是按照价格体系的房价计收的。
15.
Spot check the accuracy of “regular” and
“contractual” room rates in the system.
抽查系统中“正常价”和“协议价”房价的准确性。
16.
Monitor the organized execution of the night
audit program by Front Office personnel, ensure it is properly completed,
ledgers are balanced, system date changed, reports are generated and
distributed to designated associates.
监控由前台人员组织实施的夜审程序，确保它已经正确完成，账簿是平衡的，系统日期已正确改变，报表已经生成并分发给指定的同事。
17.
Prepare and distribute Daily Revenue Report,
summaries, schedules etc. according to the format and information required by
the Management.
根据管理层要求的格式和资料，编制并分发收入日报表、汇总表、计划表等。
18.
To spot check on Food and Beverage charges
against menu prices.
比对菜单价格抽查食品和饮料的收费。
19.
To check the sequential use of food and
beverage checks, foreign exchange vouchers, official receipts, other operating
department vouchers, etc, and investigate any missing or irregular usage.
检查餐饮账单、外币兑换水单，收据，其他营业部门单据等的连号使用，并调查任何丢失或非正常使用的情况。
20.
To review guest ledger balances daily and
research questionable movements.
审核每日住客挂账余额和调查可疑变化。
21.
To investigate late charges and skipper accounts. All details should be forwarded to the
Operation Manager for further action.
调查迟入账和漏入账。所有的细节应该转发给运作经理进行进一步的行动。
22.
To audit “D” Report and General Cashier’s
Report. In the course of such, he should ensure that all
policies and procedures with regard to credit granting are followed strictly.
审计收入日报和总出纳报告。在这个过程中，确保授信的政策与程序被严格执行。
23.
To highlight
irregularities found in the audit of the restaurant charges
for immediate correction with the Food and Beverage Cashiers involved. Any
shortcomings at the Reception and Front Office’s area of responsibilities with
regards to handling of guest accounts should be brought to the Director of
Finance’s attention for taking the necessary action with department concerned.
突出发现在审计餐厅收费的违规，让涉及的餐饮收银员及时改正。接待和前堂部负责区域对于处理客人的账户的任何缺陷应提请财务总监注意以便有关部门采取必要的措施。
24.
To audit of the “D” Report summary is for
ascertaining that the departmental totals shown are actually in agreement with
the “D” Report and that the totals are correct.
审计“收入日报”总账，以确定部门总额显示实际上与“收入日报”一致且总额使正确的。
25.
To prepare rebates, allowances summary and
income journal.
准备退款、折让明细和收入分类账。
26.
To assist to carry out surprise checks
including but not limit to Rooms, F&B, Guest Service Centre, Fitness Club
attendances Car Park, Gift Shops and Laundry (if hotel provides an outside
service) for completeness and trace the discrepancies.
协助对包括但不限制于客房、餐饮、宾客服务中心、健身中心、停车场、礼品店、洗衣（若酒店提供对外服务）的收费情况突击检查，以确保收入完整性。
27.
To carry out surprise counts the float of
each section together with the General Cashier against the account record,
trace the discrepancies and report to the Financial Controlle timely.
协助同总出纳一起抽查各分部的备用金与账载记录一致，对差异进行追查并及时报告财务总监。
28.
To carry out surprise counts the foreign
currency of front desk with the General Cashier against the exchange record,
trace the discrepancies and report to Director of Finance timely.
同总出纳一起抽查前台外币与兑换记录保持一致，对差异进行追查并及时报告财务总监。
29.
To assist to prepare listing of cashiers
shortage/overage from General Cashier’s Report.
根据总出纳报告，协助准备收银员长短款清单。
30.
To prepare the “Daily Report” for the Director
of Finance’s signature.
准备收入日报并转财务总监签署。
31.
To maintain organized original files of all
bills and pertinent audit records for reference and audit.
有序地保存所有账单和与审核记录相关的文件的正本以备参考和审计。
32.
To conduct an inventory of safe deposit boxes
and keys i.e. utilized by room guests ,house-use, vacant boxes, etc. and ensure
compliance with Hotel’s policy.
利用住店客人、酒店自用、空保险箱等进行客用保管箱和钥匙的存货清单，确保符合酒店的政策。
33.
To check for any pending or holding folios at
the Front Desk, seek reasons for course of action and take corrective action
immediately, including the Director of Finance informed.
检查前台的待结账或未结账的流水单，寻找解决原因并且立即纠正，包括通知财务总监。
34.
To audit the daily General Cashier’s Report
against recorded cash movements.
审核每日的总出纳报告与记录的现金变动一致。
35.
To verify the totals of the cashiers’
remittances and cheque received through the mail to the bank deposit slips,
upon receiving the General Cashier’s Report.
在收到总出纳报告后，通过银行存款传票验证出纳的汇款和支票的总数。
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