尽己之能完成酒店客房及宴会方面的销售目标。
Responsible in achieving room and catering sales target objectives of the hotel.
监督本部门，确保及时有效完成每日工作。
Supervisors the Sales & Marketing department to ensure daily task are completed in a timely fashion
协助市场销售总监督导销售经理，销售主任及协调员，以保证他们完成酒店交于的目标。
Assist Director of Sales to direct all sales activities of Sales Managers, Sales Executive and Coordinators to ensure that they meet the hotel goals and the marketing plan.
通过保持与市场及国内外客户的联系来进一步提高酒店的知名度。
Represents and promotes the hotel by maintaining constant contact with the market and the customer base locally and internationally through Customer Relationship Management.
岗位要求：
酒店管理或市场营销专业
Hospitality Management or marketing disciplines
熟知销售系统并具有良好的沟通能力
Fully versed in Sales System with high level of interpersonal skills
卓越的领导能力，善于管理并激励员工
Excellent Leadership skills with ability to motivate and coach staff
在需要时显示良好的判断能力
Ability to display good judgment when necessary
在预测及预算方面有较强的财务能力
Strong financial acumen in forecasting, budgeting and be bottom-line oriented
有能力判别及解决部门内部可能出现的问题
Ability to trouble-shoot, identify and offer practical solutions challenges face by the department
妥善处理及回复客人需求
Able to handle guest request and feedback in a professional manner
良好的团队合作精神
Team Player
良好的交流沟通能力
Good interpersonal and communication skills
就部门员工的培训需求进行分析并给出有效的培训计划
Ability to conduct training needs analysis for the department, and prepare effective training plans
认同万达企业文化
Appreciate Wanda culture
有良好的职业操守
Good Character and Ethics
严格遵守国家法律法规，执行企业各种规章制度
Strictly obey the relevant laws and regulations,
executive internal policy implement
熟练操作微软等操作系统
Proficient with Microsoft Windows other software.
必须具有良好的中英文交流及写作能力
Excellent spoken and written communication skills in both English and Mandarin are a must.
了解酒店市场系统
Knowledgeable with hotel marketing system, loyalty marketing and communications
可按工作需要出差
Willing to travel.
熟知电子销售系统，包括酒店预订系统，GDS等
Competent with electronic sales program systems (including hotel reservation system, dot.com, internet, GDS, Website, etc)
岗位职责：
向总经理提供专业的建议及行政上的支持，以达到酒店的战略目标，参与开拓和实施酒店和部门的政策规定，在酒店指导方针指引下，协助总经理规划年度预算，制定市场战略及促销计划， 设定并达到酒店目标，销售及预算收入， 开拓和实施酒店市场销售计划，制定酒店价格策略及销售目标，针对目标市场组织海外旅行及产品展示。
Provides a professional, advisory and executive support to the General Manager in meeting strategic goals. Participates in the development and implementation of policies and procedure for the department and hotel.3. Plans and develops annual budget, marketing strategies and promotion plans with General Manager based on hotel and corporate guidelines，To set and meet hotel objectives, sales target and budgeted revenues， Development and implement hotel’s Sales and Marketing plans.Establishes pricing strategies and sales targets for the hotel. Conduct Overseas Sales Trips and Trade Shows to target market。
不断回顾，时时更新价格策略，以期为酒店创造尽可能多的利润，提出方案和策略以便进一步改进销售表现，检验及评估市场走势，市场策略优先的实施，不断检验和监督客户预订和网上订房情况，区分市场需求，优化相应的产品，每周例行召开销售会议以检验和评估酒店业绩，销售策略及市场细分策略，确保酒店的经营利润，召开季度性会议以检验销售人员的表现，参加每周举行的MARCOM会议以检验和集体讨论公关活动，客房及餐饮有关促销活动，保证酒店对国内外媒体的高度关注。
Constant review and update pricing strategy on all distribution channels to maximize revenue for the hotel， To recommend solutions and strategies to further improve sales performance for the hotel.Monitor and evaluates competitive set performance, market trend and implement marketing strategies initiatives.Constant review and monitor sales account and online activities， Identify market needs and develop product accordingly ，Conduct weekly sales and revenue meeting to review & evaluate on hotel performance, pricing grid, sales strategies and distribution strategies methods to increase business for the hotel with maximum results. Conduct quarterly sales performance meeting to review on sales personnel performance，To participate in weekly MARCOM meeting to review and brainstorm on PR activities, F&B and rooms promotions for the hotel, to ensure high awareness of the hotel in both local and international media.
出席部门总监每日例会及营运会议，通过与总部联系，确保所有营业活动的顺利完成，
Attend Department Head Daily Briefing and Operations Meeting， Liaises with Corporate office to ensure execution and smooth flow through of all Sales & Marketing initiatives. Participates in head office initiated sales and marketing events.
督导及激励包括预定部在内的部门所有员工为完成酒店经营目标而努力，管理特殊项目及其他相关业务，管理部门内部运作，保证部门设施完备，运行正常，控制部门各项耗费及制定预算，确保部门资源的高效利用，确保文件及相关资料的存档，确保及时更新及保存部门人事档案，制定、安排和实施满足各个层次员工需求的培训确保工作所需各种设备工具的有效运行。
To provide supervision, drive and motivate Sales & Marketing Team including reservations to achieve results.Manages special projects and other business related enterprises. Manages departmental changes and ensuring processes and required infrastructure are in place. Manages departmental expenses and budget.Ensures efficient utilization of departmental resources， Ensures files, correspondence and other relevant business documentation are maintained.Ensures the development, update and maintenance of promotional materials.To plan, schedule and implement appropriate training interventions to all levels to meet the needs of the department and staff.To role coach mid level executives in the department，To ensure that all necessary working tools and equipment are provided to all staff in order to function efficiently
处理与客人的关系和提供所需服务，包括客户和客人的需求，酒店产品知识，销售效率，沟通能力及各类反馈信息，撰写有关招聘人员，培训和拓展，团队建设，员工表现评估等方面的报告，遵守酒店及总部的政策和程序，履行酒店赋予的职责，完成其他交予的工作。
Manages guest relations and client services including guest and client need, product and service knowledge, sales effectiveness, communication skills and guest and client feedback. Reports on the effectiveness of Sales and Marketing programs. recruitment, training & development, team building, staff performance planning and review.Abide by the policies and procedures of the hotel and headquarters, to perform the duties given by the hotel, to complete other work.
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