1.聚焦茶饮主流茶类，负责茶叶初加工、精加工、再加工全链路工艺研究、参数优化与技术攻关；跟进行业前沿制茶工艺、新设备、新原料趋势，落地技术迭代应用，沉淀可复制、可量产的标准化工艺包，包含设备参数、品控标准等技术资产。 2.依据市场趋势、风味需求及合规标准，独立完成茶饮用茶方案设计与风味创新；全程负责新品小试、中试、大生产落地，严控风味表现与生产成本，同步编制项目文件、工艺指导书、产品标准等全套技术资料，跨部门协同推进项目落地。 3.负责茶叶原料基础感官、理化评测，结合市场反馈、内部使用需求及茶叶特性，完成现有原料优化、迭代升级；协助搭建公司茶叶原料储备库，迭代优化原料筛选、评级、管控标准，保障茶饮产品原料稳定供给。 4基于茶饮出品风味需求，开展各类茶类拼配调试，通过审评、理化数据反向修正拼配方案，稳定产品风味一致性，建立适配新茶饮场景的茶叶拼配标准体系。 5.精通茶类全流程生产逻辑，针对制茶关键工序设定数字化监控指标，调试固化生产关键参数，解决量产过程中的工艺偏差、品质波动问题，实现制茶工艺标准化、可溯源、可量产。 6.积累工艺研发、设备适配、量产落地经验，沉淀技术文件与研发成果；具备OEM技术转移能力，对接生产端解决量产技术难题，保障工艺高效落地、品质稳定可控。

1.落实部门年度产品开发规划，承担咖啡豆新品开发、老品迭代优化，搭建内部咖啡豆产品储备池，完成产品落地储备。 2跟踪咖啡行业市场动态与消费者需求变化，研究生豆、烘焙行业趋势，输出烘焙工艺、品质测评方案，为业务提供技术赋能，协同开展原料供应商开发。 3.负责咖啡技术研究与创新，开展咖啡豆拼配调试、烘焙打样、杯测评定，把控产品风味稳定性与品质标准。 4.编制新品对应的工艺文件、技术规范、产品质量标准，沉淀研发标准化文档。 5.联动供应链、业务端，完成样品测试、小试打样，输出产品可行性评估，推动咖啡豆产品从研发到落地。 6参与内部技术支持，输出咖啡豆品控关键点，优化生产工艺，协助解决产品量产过程中的技术问题。

This position is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of this hotel and Hilton International. 本职位要求在餐厅服务的服务人员能为客人提供有效率以及专业的服务，在符合国际希尔顿服务标准的前提下保证向客人提供周到的服务，令客人感到舒适满意。 1. To maintain a high customer service focus by approaching your job with the customers always in mind. 在整个工作过程中，始终保持高度的客户服务意识。 2. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 持积极的工作态度，做好本职工作，并且主动解决问题，能够始终清晰的与客人或同事进行交流。 3. To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel. 能够提出对酒店的运作及环境有益的意见或建议。 4. To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel. 能够积极的向客人及供应商推荐酒店的服务及设施。 5. To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. 在工作过程中能够做好本职工作，保证自己及其他人的安全。 6. Confidently knowing the food and beverage menu contents and be able to explain them in detail to guests. 熟悉掌握菜单及饮料单上的内容，并可以详细的给客人做出解释。 7. Understand dietary requirements and offer appropriate suggestions. 了解健康食品的要求，并可以给出适当的建议。 8. By completing checklist in product knowledge. 能够达到产品知识的要求。 9. Be able to make suggestions on the menu that might suit guests of different nationalities. 可以根据不同国籍的客人推荐菜单上的食品。 10. By knowing menu items of all other outlets to recommend guests to other outlets. 了解其他餐厅的菜肴，以便向客人推荐。 11. Confidently knowing opening hours of all restaurants & Hotel outlets. 熟悉所有餐厅及酒店其他部门的营业时间。 12. Being able to recommend other restaurants & city attractions to Hotel guests. 可以向客人推荐其它具有吸引力的餐厅或场所。 13. By completing checklist on preparing the restaurant for service. 在餐厅备餐的过程中严格遵守服务标准。 14. Greet guests with a smile, offer assistance with coats, bags etc., and introduce yourself. 微笑服务，协助顾客就座、挂外套及背包等，并做自我介绍。 15. Ensure all guests are escorted to a table, asked if they would prefer smoking or non smoking. 保证客人都被引领入座并询问他们喜欢吸烟区或非吸烟区。 16. Follow up any guest questions or queries immediately and if you don’t know the answer, check with your Manager. 满足客人的各项要求，如不能立即回答客人的问题请与经理联系。 17. Ensure all service procedures are carried out to the standards required. 确保所有服务都符合标准。 18. Make sure all areas are cleaned and maintained in accordance with operating procedure. 确保所有区域与开始用餐时一样整洁。 19. Take personal responsibility for the service experience of all guests in your designated area. 服务时对所有客人尽职责。 20. Smile & wish all guests a nice greeting as they enter & exit the restaurant, even if they are not designated to your section. 在客人进入或离开餐厅是都面带微笑并问候客人，无论在任何服务区内。 21. Give guest service the highest priority. 将服务客人放在首位。 22. Display professional behavior at all times. 在工作过程中始终体现职业素质。 23. Avoid offensive or impolite language. 避免使用冒犯或不礼貌的语言。 24. Report any accidents/incidents to the Supervisor /Manager. 向上一级主管、经理汇报发生的任何事故。 25. Carries out any other reasonable duties and responsibilities as assigned. 完成任何其他合理的职责和被指派的职责。