[岗位职责]
1.全面负责酒店餐饮部管事部的日常运营管理工作，统筹后厨及各餐饮区域的清洁卫生、餐具厨具洗涤消毒、布草管理等工作，保障餐饮运营后勤支撑到位。
2.建立并完善管事部各项管理制度及操作规范，包括餐具洗涤消毒流程.卫生清洁标准.物资领用管理.设备维护保养等，确保工作标准化.规范化开展。
3.负责管事部团队管理，包括人员招聘、排班调度、工作分配、技能培训、绩效考核及团队建设，提升团队工作效率与服务质量。统筹餐饮部餐具、厨具、布草等物资的采购计划制定、库存管理、盘点核对及损耗控制，牵头制定并执行物资破损管控计划，建立破损登记、分析及改进机制，合理控制破损率；合理规划物资使用，降低运营成本；建立物资台账，确保账实相符。
4.负责管事部各类设备（如洗碗机、消毒柜、垃圾处理器等）的日常检查.维护与保养协调工作，及时联系维修人员处理设备故障，确保设备正常运行。
5.严格执行食品安全及卫生防疫相关规定，定期组织开展餐饮区域卫生检查，重点把控餐具消毒效果、后厨环境卫生，杜绝卫生安全隐患。
6.配合餐饮部各厨房、餐厅完成大型宴会、主题活动的后勤保障工作，确保餐具、布草等物资及时供应，清洁卫生工作同步跟进。
7.协调与酒店采购部、工程部、行政部等相关部门的工作衔接，保障管事部运营所需物资、设备维修等需求及时落实；及时处理运营中的各类问题并上报上级领导。
8.根据业务和酒店的需要，随时增加的其他职责和任务。
[Job Responsibilities]
1. Take full charge of the daily operational management of the Stewarding Department within the hotel's Food & Beverage division, coordinating the cleanliness and sanitation of the back kitchen and all dining areas, dishware and kitchenware washing and disinfection, linen management, and other related tasks, ensuring comprehensive logistical support for F&B operations.
2. Establish and continuously improve the management systems and operating procedures of the Stewarding Department, including dishware washing and disinfection processes, sanitation and cleaning standards, material requisition management, equipment maintenance and upkeep, etc., to ensure standardized and systematic operations.
3. Manage the steward team, including personnel recruitment, scheduling and shift assignments, work allocation, skills training, performance appraisal, and team building, to enhance work efficiency and service quality. Oversee the planning of procurement plans, inventory management, stocktaking and reconciliation, and loss control for F&B dishware, kitchen utensils, linen, and other supplies. Lead the formulation and implementation of a breakage control plan, establish a breakage registration, analysis, and improvement mechanism, and reasonably control the breakage rate. Plan the use of supplies rationally to reduce operating costs; maintain material ledgers to ensure inventory accuracy.
4. Be responsible for the daily inspection, maintenance, and coordination of repairs for all stewarding equipment (such as dishwashers, sterilizing cabinets, waste disposers, etc.), promptly contacting maintenance personnel to address equipment failures and ensure normal operation.
5. Strictly implement food safety and sanitation and epidemic prevention regulations, regularly organize sanitation inspections of dining areas, with a focus on verifying the effectiveness of dishware disinfection and the environmental hygiene of the back kitchen, so as to eliminate any potential health and safety hazards.
6. Cooperate with all F&B kitchens and restaurants to provide logistical support for large-scale banquets and thematic events, ensuring timely supply of dishware, linen, and other materials, while simultaneously maintaining cleanliness and sanitation efforts.
7. Coordinate with other relevant departments such as Procurement, Engineering, and Administration to ensure timely fulfillment of supplies, equipment maintenance, and other operational needs for the Stewarding Department; promptly address various operational issues and report them to the supervisor as needed.
8. Undertake any other additional duties and tasks as required by the business and the hotel from time to time.
[岗位要求]
1.高中及以上学历，有高星级酒店管事部经理岗位工作经验者优先。
2.5年以上高星级酒店管事部管理工作经验，熟悉管事部全流程运营管理，了解餐饮行业卫生标准及食品安全相关法规。
3.精通餐具洗涤消毒、卫生清洁、物资管理等专业知识，熟悉各类管事部设备的操作与维护常识。
4.具备优秀的团队管理能力、组织协调能力、成本控制意识及应急处理能力，能有效统筹管事部日常运营工作。
5.具有强烈的责任心、敬业精神及服务意识，工作严谨细致，执行力强。
6.具备良好的沟通表达能力及人际关系处理能力，能高效协调跨部门工作。
7.年龄45周岁及以下，身体健康，能适应酒店轮班工作节奏。
[Job Requirements]
1. High school diploma or above; candidates with prior experience as a Stewarding Manager in a high-star-rated hotel are preferred.
2. Minimum 5 years of managerial experience in the Stewarding Department of a high-star-rated hotel, with a thorough understanding of the full operational process of stewarding, and familiarity with hygiene standards and food safety regulations in the catering industry.
3. Proficient in professional knowledge of dishware washing and disinfection, sanitation and cleaning, material management, etc., and familiar with the operation and routine maintenance of various stewarding equipment.
4. Possess excellent team management skills, organizational and coordination abilities, cost control awareness, and emergency response capabilities, with the ability to effectively coordinate the daily operations of the Stewarding Department.
5. Demonstrate a strong sense of responsibility, professionalism, and service orientation, with meticulous work habits and strong execution ability.
6. Have good communication and interpersonal skills, with the ability to efficiently coordinate cross-departmental work.
7. Age 45 or below, in good health, and able to adapt to the shift-work schedule of the hotel industry.
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