工作职责：
Key Responsibilities:
HR Strategy and Talent Development:
✓ Be the strategic HR partner to Hotel Executive leadership, offering professional advice and delivering
HR and Talent strategies, including talent and leadership development, Recruiting, Compensation
and Benefits, performance reviews, team member relations, and compliance.
✓ Collaborate with the Hotel Executive Leadership team to set up and align HR strategies and KPIS to
support business success.
✓ Forster a "Great Place to Work for All" culture at the hotel level and partner with the Hotel Executive
Team to achieve DE&I targets.
✓ Ensure full implementation of new projects and programs at the hotel, covering all aspects of HR
management, including but not limited to Compensation & Benefits, Recruiting, Talent Management,
HR Digitalization and Productivity Management. Provide feedback to GM and Executive Team and
program owners for continuous improvement.
✓ Develop and execute workforce strategies that balance cost efficiency, operational flexibility and
talent quality.
✓ Create regional synergies to elevate Hilton‘s brand visibility.
✓ Build and Sustain a Robust Hotel Talent Pipeline to meet the hotel‘s current and future needs.
✓ Foster a Culture of Continuous Learning and Development and strengthen overall operational and
leadership Capabilities
✓ Design and implement business－driven training plan that aligns with hotel’s goal and support team
member growth and development.
Business Performance Review and HR Operation Excellence:
✓ Develop and manage the annual HR budget and monthly rolling forecasts, ensuring strict adherence
to operational budgets, cost control, and proper approval of expenditures.
✓ Ensure full compliance with local labor laws and Hilton’s policies and procedures across all hotel
operations, including team member relations, workforce planning, performance management,
training, compensation and benefits, team member well－being, safety, security, and hygiene.
✓ Implement robust performance evaluation systems to inspire creativity, innovation, and high
performance among team members.
✓ Champion a culture of recognition, celebrating contributions that drive operational success and
organizational growth.
✓ Collaborate closely with Operations departments to plan and manage diverse workforce groups
including GIG, outsourced workers, trainees, and retirees maximizing labor efficiency while ensuring
legal compliance and maintaining exceptional service quality.
✓ Lead and oversee all HR functions and daily operations, ensuring seamless execution and alignment
with organizational goals.
✓ Develop and mentor HR team members, fostering a culture of continuous learning and adherence to
best practices and procedures.
✓ Ensure professional image and grooming standards, promoting high standards of personal
appearance and hygiene among team members, in strict compliance with the hotel’s grooming
guidelines.
Recruitment:
✓ Develop and implement a comprehensive talent acquisition strategy that aligns with the hotel‘s goals
and objectives.
✓ Partner with Executive leadership and department heads to identify and anticipate current and future
talent needs, ensuring a proactive approach to workforce planning.
✓ Develop creative partnerships with talent service channels, educational institutions, and industry
networks to expand the hotel’s talent pipeline.
✓ Enhance the hotel’s employer brand by promoting its unique value proposition and culture through
innovative recruitment marketing strategies.
✓ Ensure L8 （AHOD） and above positions are filled in a timely manner to reduce impact on business and
operation.
Total Rewards （Compensation & Benefits） Management:
✓ Develop and implement competitive compensation strategies that align with the hotel’s business
objectives and support talent retention and attraction.
✓ Implement Total wellbeing （Benefits） offerings, which include Mental wellness, Physical health,
financial wellbeing, social wellbeing.
Team member Relations and Compliance:
✓ Manage ad－hoc team member relations issues, including but not limited to leadership－related issues,
team member grievances, conversations, or compliance issues.
✓ Ensure that team member facilities, including the team member restaurant, locker room, dormitory,
and other designated areas, are maintained in compliance with Hilton‘s high operational standards.
✓ Regularly review and update policies to ensure relevance and compliance with Corporate HR, legal
and industry standards. Perform routine self－compliance audits to guarantee full adherence.
Miscellaneous:
✓ Strongly inclined to adhere to rules and set standards of behavior.
✓ Work with Team Member Kitchen Chef de Cuisine and Hygiene Manager to ensure compliance with
FSAA as well as other pertinent culinary operation guidelines and costs.
✓ Carry out any other reasonable duties and responsibilities as assigned.
✓ The Management reserves the right to make changes to this job description at its sole discretion and
without advance notice.
任职资格：
Bachelor’s degree and above.
✓ Minimum 2 years of experience in a similar position with an international brand hotel.
✓ Fluent in written and spoken English.
✓ In－depth knowledge of local labor laws
✓ Strategic planning ability
✓ A collaborative and open－minded leadership style
✓ Comprehensive knowledge of HR modules and department operations.
✓ Able to coach and develop others.
✓ Proficient in essential business and financial fundamentals
✓ Excellent communication and interpersonal skills.
✓ Strong organizational and multitasking abilities.
✓ High level of emotional intelligence （EQ）.
✓ Technology Proficiency and Strong analytical skills
✓ Empathy and a customer service－oriented mindset.
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