工作职责:
1.当班时负责所有分配楼层和客房区域的高标准清洁工作。
2.与前台接待密切合作确保任何时间内房态的正确。
3.确保在“请勿打扰”状态下客人的隐私被维护。
4.监督夜床服务。
5.负责钥匙的严格控制。
6.对客房的走廊和公共区域进行常规检查。
7.迅速向工程部汇报工程维修。
8.确保失物招领按照程序操作。
9.维持楼层布草间的干净和整洁。
10.监督管辖区域客房服务员的工作效率。
Job Description:
1.Responsible for the highest standard of cleaning on assigned floors and guestrooms during your shift.
2.Work closely with the front desk team to ensure correct room status at all times.
3.Ensure guest privacy is respected when DND status is displayed.
4.Supervise the turndown service.
5.Responsible for strict key control.
6.Regularly inspect guest floor corridors and public areas.
7.Report maintenance issues promptly to Engineering.
8.Ensure compliance of lost and found procedures.
9.Keep floors, linen rooms and pantries neat and tidy.
10.Monitor productivity of the assigned Room Attendant.