【职位描述】 Job Overview The Design & Planning Director reports to the Regional Vice President – Design Services, Greater China, and is responsible for executing Technical Services within the assigned region while maintaining the integrity of Hyatt’s Design Standards. The Director provides design expertise from early concept development through delivery, and manages external consultants to ensure that design solutions reflect brand positioning, support business objectives, and meet project requirements. A key responsibility of this position is serving as Design Leader for Hyatt Essential Brands in Greater China. The Director leads design direction and execution for Hyatt Essential Brands portfolio, continually optimizing brand design standards and guiding implementation in Greater China market. Success in this role calls for strong insight into the select service hotel market, sound design judgment, strategic thinking, and the ability to connect brand intent, business priorities, and project delivery across Greater China. Key Responsibilities Support the architecture and interior design function for Hyatt Design Services’ Essential segment in Greater China. Support design innovation and optimization of Hyatt Essential Brands in Greater China. Maintain and update Essential Brand design standards and communicate design requirements to Brand and Operations teams. Support owners, consultants, and other stakeholders from the early development stage through design, construction, handover, and opening. Evaluate potential projects through site visits and design reviews to assess feasibility and compliance with brand standards. Support renovation projects by providing design guidelines and advice to operating teams. Oversee consultants’ design processes across multiple projects, protecting owners’ investment while upholding Hyatt’s brand standards and product integrity. Review drawings, plans, and specifications submitted by owners and design consultants, and advise on their alignment with approved designs. Guide owners’ consultants, contractors, and project management teams in implementing Global Design Standards and all brand touchpoints. Produce sketch drawings to communicate with owners and owners’ consultants. Maintain effective communication with Hyatt International Engineering and Technical Services specialists. Qualifications Experience At least 10 years of relevant professional experience, including a minimum of 5 years in the hospitality industry; experience in the select-service segment is preferred. Experience managing owner relationships and working with architecture and interior design consultants. Knowledge of innovation and trends both within and beyond the hospitality industry. Demonstrated ability to drive design innovation and deliver high-quality, commercially viable guest experiences for Hyatt Essential Brands in Greater China. Strong problem-solving skills and creative judgment, with the ability to develop solutions that meet brand and guest expectations while balancing the economic interests of owners and Hyatt. Ability to identify and resolve issues, manage crises, and foster collaboration among owners, consultants, and brand teams, while maintaining the highest standards of ethics and integrity. Ability to lead large, multidisciplinary creative teams across multiple brands and projects simultaneously. Strong relationship-building skills and the ability to work effectively across departments and teams. Excellent organizational skills, with the ability to manage competing priorities and allocate resources effectively. Ability to mentor and support team members, fostering an empowered work environment. Excellent communication, presentation, writing, and public-speaking skills. Education Bachelor’s Degree or higher in Architecture or Interior Design Computer Skills Needed to Perform this Job Microsoft Office Adobe Acrobat A.I tools Data management and AutoCAD systems experience a plus Additional Comments and Requirements Fluent in spoken and written English and Mandarin. Willing and able to travel extensively throughout Greater China.

岗位职责： 负责在营酒店室内精装修改造工程的现场管理，协调施工与运营交叉作业，减少对正常经营的影响； 审核施工图纸与深化方案，对接设计方与施工方，确保方案落地； 把控材料选型、工艺标准及色彩搭配，提升酒店空间品质； 协调施工与运营部门（前厅、客房、餐饮等）的现场问题，管理施工安全、进度与质量。 任职要求： 大专及以上学历，室内设计、环境艺术、土木工程等相关专业； 3年以上精装修工程管理经验，有在营酒店翻新改造项目经历者优先； 具备良好审美能力，对色彩、材质、空间搭配有敏锐感知； 沟通协调能力强，能有效对接设计、施工、运营多方需求。

1.全面负责物业项目整体运营，制定年度经营计划、预算及成本管控方案，完成营收指标。 2.统筹客服、保洁、工程、绿化全条线现场管理，确保所有服务严格按合同标准、流程、时效执行并持续优化。 3.全面监管项目设施设备（强弱电、暖通、给排水、电梯、消防等）的日常运行、维护保养、定期检测及年度检修计划。 4.监督保洁服务品质，确保公共区域、卫生间等区域达到并保持高标准，营造高品质环境。 5.负责业主投诉、报修的闭环处理，维护内外部重要关系，提升客户满意度与费用收缴率。 6.妥善处理重大突发事件、客诉纠纷及各类突发矛盾。 7.负责部门人员管理和人才梯队搭建，承接部门绩效考核，完成员工的招聘、培训、考核等工作。 8.完善物业管理制度、作业台账；定期召开物业部门例会，有计划、有组织地解决设备设施及现场管理问题。 9.统筹防汛、火灾、突发纠纷等应急处置，确保消防系统有效，监控覆盖无死角，安保巡逻严密，有效防范和处理各类安全事故。