1.服从酒店人力资源部统一调配,入职后根据酒店各部门人力需求,分配至前厅、客房、餐饮、康乐、行政、运营等任意部门开展实习工作,适配酒店各岗位基础工作。
Follow unified allocation of the hotel Human Resources Department. After entry, be assigned to any department such as Front Office, Housekeeping, F&B, Recreation, Administration and Operation according to hotel staffing needs, and undertake basic job work of each department.2. 协助所在部门在岗员工完成日常基础运营、对客服务及后勤辅助工作,严格按照温德姆集团及酒店服务标准、操作规范开展工作,保障服务流程规范有序。
Assist on-site staff of the affiliated department with daily operation, guest service and logistics support work; strictly follow Wyndham Group and hotel service standards and operating procedures to ensure standardized and orderly service processes.3. 主动学习酒店各岗位基础业务知识、服务礼仪、规章制度及安全规范,快速熟悉岗位工作流程,积累高端连锁酒店运营服务经验。
Proactively learn basic professional knowledge, service etiquette, rules and regulations as well as safety standards of various hotel positions, quickly get familiar with job workflows, and accumulate operation and service experience of high-end chain hotels.4. 配合所在部门完成日常接待、物资整理、文档归档、数据登记、场地维护、卫生管控等基础事务,高效完成上级交办的各项日常及临时工作。
Cooperate with the department to complete basic daily affairs including daily reception, material sorting, document filing, data registration, venue maintenance and hygiene management, and efficiently finish all daily and temporary tasks assigned by superiors.5. 严格遵守酒店考勤、保密、安全管理制度,爱护酒店设施设备及物资,规范个人言行举止,自觉维护华美达广场酒店及温德姆集团品牌形象。
Strictly abide by the hotel attendance, confidentiality and safety management systems, take good care of hotel facilities and materials, standardize personal behavior, and consciously maintain the brand image of Ramada Plaza and Wyndham Group.6. 积极参与酒店及部门组织的新人培训、技能学习、团建活动,主动总结实习问题与工作经验,持续提升服务能力与职业素养。
Actively participate in new employee training, skill learning and team building activities organized by the hotel and department, take the initiative to summarize internship problems and work experience, and continuously improve service capability and professional quality.7. 实习期间认真履职,服从部门管理与岗位安排,配合完成酒店季度、月度各项基础运营保障工作,完成实习考核相关任务。
Perform duties earnestly during the internship, obey department management and job arrangement, cooperate with the completion of daily operational guarantee work of the hotel, and complete all tasks related to internship assessment.