To perform reception duties and ensure all the fitness facilities including the water level and temperature of the swimming pool are maintained in the best working and hygienic condition.
Providing guidance for the guest on how to safely use the fitness equipment, ensuring guest satisfaction at all times.
负责接待客人,保证所有的健身设备运作正常及干净清洁,包括游泳池的水压、水温等。指导客人正确使用健身设施,保证客人满意。
Verify and check all daily operating checklists and operating forms.
检查所有日营运检查表和营运表格。
Verify and maintain equipment inventories .Select, store and issue equipment as needed.
核实和确保所有设备的存货情况。
Attend daily roll call and monthly meeting, take notes and necessary action and distribute all information to fellow section team members concern.
参加月例会,与其他部门的成员一样,明确所有部门内下达的要求,分配的工作。
Updated and input all necessary reports, fitness assessment, orientation workouts, and preplan programs into the necessary forms, folders and cabinets.
更新并且记录一些相关的报告,培训资料,把每天的计划制成表格,放进文件夹或柜子。
Assist and attend to all walks in members and hotel guests in your respective working area or section.
协助和指导所有的员工,在过道间遇到客人的时候,或者在自己工作的范围之内,要表示出对客人的礼貌和尊敬。
Assist and help any members or guests that require any assistant in the gym or aerobic studio.
指导和帮助员工或者在健身房内任何有需要的客人。
Attend to all walk in visitors, guests and telephone calls or inquires.
及时给与客人或者电话咨询者任何帮助和需求。
Handle all members or guests who break our rules and regulations of the club or membership.
对任何员工或者客人在工作区域有违反规定的行为给与管制。
Handle reservations regarding fitness assessment etc…..
根据健身中心的情况掌控预定的情况。
Handle all operating equipment, accessories, towels, etc…
对一切设备,附件,或者毛巾的使用等等,进行负责。
Check and maintain the cleanliness of all equipment on a daily basis.
保证日常设备使用的清洁度。
Supervises personnel, which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.
主管自身要以身作则,要对员工的雇佣,培训,工作表现和问题的解决给予自己的建议。
Develops record keeping procedures and manages appropriate department records in accordance with applicable regulations, policies and standards.
对相关的管理和对部门相关管理的记录,要全部符合国家的政策,法规和标准要求。
To schedule the staff on their workstations and assign specific tasks of the daily workload.
布置员工的工作岗位,如有特殊工作安排,要标明出来。
To complete all monthly reports on time.
要及时完成每月的报告。
To observe and evaluate staff on a regular basis and assist them in any way possible.
对员工的相关工作是否符合规定要进行观察和评估,必要时候要给予帮助。
To co-operate with SPA GRO on reservation and sales inquiries matters.
对一些预定和销售,要和客户关系主管合作协商。
Required Skills –
技能要求
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• 拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
• Ability to operates the gym equipment and swim, Ability to work under pressure and deal with stressful situations during busy period.
懂得使用健身设备及游泳,面对大量工作时,能承受工作压力,能处理紧急情况。
Qualifications –
学历
•
Holds Instructor Certificate or Life Guard Certificate.
具有教练资格证或救生员证。
Experience –
经历
• 1 year related experience, or an equivalent combination of education and experience.
• 1年相关工作经历,或与此相当的教育和相关工作经验结合的背景。