特别提醒：必须要有国内大型综合旅游度假区（内含高端度假酒店）从筹备到运营的实操经验。 一：岗位使命 作为裸心野生态度假村综合体的"一号位"，您将全面统筹包含生态度假酒店、热汤温泉、亲子主题乐园、水乐园、会议中心及商业街区等多业态的复合型文旅项目。我们寻找一位兼具国际化视野与大型文旅项目操盘经验的文旅担当，以Owner Mindset主导项目从建设冲刺期到开业筹备及成熟运营的全生命周期，在裸心品牌的生态理念框架下，打造具有国际标杆效应、倡导自然生活方式的度假目的地。 二：核心职责 1. 顶层战略与全周期操盘： 牵头制定综合体的中长期发展战略、年度经营计划及预算；主导项目从当前建设冲刺期、开业筹备到成熟运营的全周期管理，对项目的安全运营、营收、利润、客流及资产增值率全面负责。 2. 多业态统筹与体验升级： 深度统筹生态度假酒店、热汤温泉、亲子主题乐园、水乐园、会议中心及商业街区的协同运营；优化游客动线与消费场景，打通各业态间的会员与流量闭环，在裸心品牌"自然·乐活"理念下打造沉浸式文旅IP与高品质度假体验。 3. 营销破局与资源整合： 敏锐洞察文旅消费趋势，统筹线上线下全渠道营销（涵盖新媒体造势、节庆活动策划、生活方式跨界合作等）；积极对接政府文旅部门、行业协会及头部旅行社/研学机构，拓展外部资源，实现客流量与营收的持续突破。 4. 品牌传承与生态理念落地： 深刻理解并传承裸心品牌的可持续发展理念与"停下来"的生活方式主张，将生态环保、在地文化联动、社区共建等品牌DNA融入项目运营全链条，确保裸心野在商业成功的同时保持品牌调性与精神内核。 5. 团队搭建与组织赋能： 搭建并带领涵盖度假酒店、乐园、商管、工程物业等条线的复合型管理团队；建立科学的培训与绩效考核机制，激发组织活力，打造高战斗力、高服务标准的文旅铁军。 6. 财务管控与风险防范： 严控综合体运营成本，优化资源配置，提升整体投入产出比；建立健全安全管理制度与危机公关预案，妥善处理突发事件与重大客诉，保障项目安全稳定运营。同时，协调政企双方诉求，确保合规经营与政企合作顺畅。 六、任职要求 1. 资历背景： 统招本科及以上学历，旅游管理、工商管理、酒店管理等相关专业优先；年龄原则上55岁以下，特别优秀者可适当放宽。国籍不限，外籍候选人中文流利亦可。 2. 操盘经验： 10年以上大型文旅商业体筹备运营管理经验，其中至少5年以上同等岗位（总经理/项目总）经历；具备"度假酒店+主题乐园/温泉+特色商业"多业态综合体独立操盘成功案例者优先。 3. 筹建到开业经验： 具备大型综合文旅项目（必须包含高端/奢华度假酒店业态）从建设期到开业筹备及运营爬坡的完整经验，熟悉项目前期定位、工程建设协调、开业筹备及运营体系搭建的全流程。有从0到1全新筹建经验者优先。 4. 政企合作项目经验： 拥有政府平台公司或政企合作文旅项目的工作背景，熟悉体制内项目管理流程、合规要求及政企协同模式。具备国企/央企甲方项目经验者优先，具备国际品牌度假村运营经验者亦同等欢迎。 5. 国际化视野与语言能力： 具备国际化事业格局与跨文化管理能力，中英文流利，可作为工作语言进行商务谈判与日常沟通。能适应中外合作运营模式，有效协调国际品牌方与地方政府/投资方诉求。 6. 品牌意识与生态理念： 对高端度假品牌运营有深刻理解，认同可持续发展与生态环保理念。有国际生态度假村/绿色建筑项目运营经验者优先，能将品牌DNA转化为差异化竞争优势。 7. 专业能力： 精通文旅项目全链条运营，擅长业态规划、爆款营销策划与团队管理；具备极强的数据分析能力，能熟练解读P&L，以数据驱动经营决策。 8. 综合素质： 具备创业者思维与强烈的Owner Mindset，结果导向；拥有出色的跨部门统筹协调能力、政企公关能力及危机处理能力，能适应高强度的工作节奏。同时需要具有较高情商，善于在多元文化和管理风格间建立信任。

岗位说明：总经理空缺，全权主持酒店全盘工作，承担经营及安全第一责任，商务会议酒店优先。 岗位职责 1. 对酒店营收、出租率、GOP利润指标负责，制定经营策略，管控人力、物资、能耗各项成本，完成集团经营任务。 2. 统筹客房、餐饮、会议、营销、前厅、工程安保全板块运营，管控服务品质，处理重大客诉与舆情。 3. 负责中层团队管理，落实绩效考核，规范用工，建设人才队伍。 4. 全面负责消防、食品安全等安全生产管理，统筹政府部门迎检对接。 5. 建立酒店管理制度流程，主持内部会议，推动各项工作闭环落地。 任职要求 1. 35‑48岁，大专以上，5年以上商务会议酒店常务副总/执行总经理全盘管理经验。 2. 熟悉收益管理、OTA，懂成本与利润核算，具备独立操盘能力。 3. 掌握酒店安全、用工合规管理，具备危机处置、政企迎检对接能力。 4. 重现场、强执行，善于团队管理；品行端正，廉洁自律，能够长期驻店，抗压能力强。 5. 熟悉版纳市场优先。 薪资及福利待遇：2-3W+；五险一金

岗位职责： 1、承接公司整体发展战略，制定年度经营规划与预算，对整体营收、利润、拓店等核心经营结果负责，定期经营复盘，及时调整经营策略，驱动品牌规模化扩张。 2、全盘统筹全域运营体系建设，搭建门店前厅后厨 SOP 标准，管控食安、出品、服务；主导新店选址、营建、开业全流程，持续优化成本，打磨单店盈利模型。 3、统筹品牌营销与业务增长，负责外卖、新媒体、线下营销、会员体系建设；研判市场竞品，迭代产品矩阵，策划品牌活动，打造品牌差异化竞争优势。 4、搭建完整核心管理班子，建立绩效考核与激励机制，搭建管理及店长人才储备梯队，塑造企业文化，解决连锁扩张的人才供给问题。 5、统筹供应链优化，把控食材损耗；负责食安、用工、消防、舆情等风险管控；对外对接合作方、行业及政府资源，设计落地门店合伙人整套机制。 任职要求： 1、 8年及以上连锁餐饮行业综合管理经验，至少5年高管（总经理/COO/运营一把手）任职经历；有快餐连锁品牌全盘运营实战经验优先；拥有大百上千家门店规模化管理、新店拓店成熟成功案例。 2、 具备极强经营思维，精通餐饮财务模型，熟练分析营收、毛利、人效、坪效、损耗等经营数据，擅长成本管控、单店盈利模型优化；懂线上外卖运营、实体门店营销。 3、能够独立搭建连锁标准化运营体系、人才体系；熟悉直营管理，有门店合伙人、加盟体系操盘经验优先。 4、具备战略眼光，极强执行力、统筹决策能力；抗压能力强，愿意深入一线巡店调研；职业操守端正，坚守廉洁底线；认同民生餐饮赛道长期价值，长期稳定发展。 5、能够接受山东省内出差；年龄35–48周岁，条件特别优秀可适当放宽。

【岗位职责】 全面负责酒店筹备工作 1、全面负责酒店的日常运营管理，制定并执行年度经营计划，确保实现营收、利润及客户满意度目标。 2、建立并优化酒店服务标准、操作流程及管理制度，监督各部门执行情况，持续提升服务品质与运营效率。 3、统筹市场开发与销售策略，拓展商务、会议及旅游客源，维护大客户关系，提升酒店市场占有率与品牌影响力。 4、负责酒店团队建设与人才梯队培养，组织绩效考核与员工培训，营造积极高效的工作氛围，降低员工流失率。 5、管控酒店成本预算，审核采购、能耗、人力等关键费用，通过精细化管理实现降本增效。 6、处理重大宾客投诉与突发事件，维护酒店声誉，协调与当地政府、行业协会等外部关系。 7、完成业主安排的其他工作 【岗位要求】 薪资面议 有希尔顿花园酒店筹备经验者优先，有宴会酒店管理经验优先 1、本科及以上学历，酒店管理、旅游管理或相关专业优先。 2、3年以上国际品牌或中高端酒店总经理/驻店经理任职经验，具备全周期运营管理能力。 3、年龄30-40周岁，熟悉酒店行业全流程运作，拥有本地市场资源者优先。 4、具备优秀的领导力、沟通协调能力及危机处理能力，能承受高强度工作压力。 5、熟练使用酒店管理系统及办公软件，具备财务分析与数据驱动决策能力。 6、热爱酒店行业，结果导向，具备强烈的服务意识与职业操守。

【岗位职责】 1、全面负责酒店的日常运营管理，制定并实施年度经营计划与预算，确保完成营收、利润及客户满意度等核心指标。 2、统筹协调酒店各部门工作，优化服务流程，提升宾客体验与品牌口碑。 3、建立健全酒店管理制度、操作规范和应急预案，监督执行情况，保障安全、卫生及服务质量。 4、主导市场拓展与营销策略，与集团、渠道商及本地客户保持良好合作，提升酒店市场占有率与收益。 5、负责团队建设与人才培养，组织培训、绩效考核及员工关系管理，打造高效专业团队。 6、控制运营成本，审核采购、能耗及人力成本，提升资源利用效率，实现经营效益稳步提升。 7、定期向上级汇报经营数据及管理动态，参与集团战略会议，落实总部各项决议与品牌标准。 【岗位要求】 1、本科及以上学历，酒店管理、旅游管理或相关专业优先。 2、10年以上酒店行业工作经验，其中至少5年同岗位全面管理经验，有国际品牌或星级酒店管理背景者优先。 3、年龄40-50岁，具备优秀的领导力、决策力与抗压能力，能适应高强度工作节奏。 4、熟悉酒店各模块运营流程及行业法规，具备财务分析、预算管控及营销策划能力。 5、出色的沟通协调与客户服务意识，善于处理突发状况及复杂人际关系。 6、持有酒店职业经理人资格证书或相关专业认证者优先考虑。 7、诚信敬业，责任心强，能长期驻店并接受弹性工作时间。

岗位职责 1. 全盘经营管理：全面负责婚礼堂门店整体运营与经营管理，制定年度、季度、月度营收及利润目标，落地经营计划，对门店整体业绩、盈利、口碑全权负责。 2. 销售与市场运营：统筹婚宴、宴会、企业团建等全业务销售管理，搭建销售团队体系与激励机制；策划婚礼秀、门店开放日、线上引流等营销活动，拓展婚庆、婚纱、异业渠道，提升门店订单量与市场占有率。 3. 服务与品控管理：建立一站式婚礼服务SOP标准，统筹前厅接待、宴会执行、婚礼彩排、现场服务、售后回访全流程；严格管控菜品品质、服务细节、场地呈现，高效处理客户投诉，保障客户满意度与转介绍率。 4. 团队搭建与管理：负责门店全员（销售、宴会管家、前厅、后厨、后勤）招聘、培训、考核、梯队搭建与团队氛围建设，优化绩效考核机制，稳定核心团队，降低人员流失。 5. 成本与风控管理：统筹门店预算、成本管控，优化人力、能耗、物料、营销等各项费用；规范合同、收款、财务流程，严格把控消防安全、经营风险、舆情风险，保障门店合规稳定运营。 6. 外部资源维护：对接婚庆合作方、异业商家、线上线下渠道，维护政府监管部门、合作单位关系，协调多方协作，搭建稳定优质的合作生态。 任职要求 1. 学历年龄：酒店管理、工商管理相关专业优先 2. 核心经验（硬性要求）：3年及以上婚礼堂/大型专业婚宴酒店总经理、运营总监同等全盘管理经验，精通一站式婚礼堂运营模式，熟悉婚宴销售、宴会执行、婚庆联营、菜品运营全链路；无纯商务酒店、无婚宴门店全盘管理经验者勿投。 3. 专业能力：精通婚宴产品套餐设计、定价体系、营销活动策划落地；熟练掌握门店成本核算、数据分析、业绩复盘，可通过运营优化持续提升门店盈利水平。 4. 综合能力：具备极强的经营思维、业绩攻坚能力、团队管理能力、统筹协调能力；擅长渠道拓展与商务谈判，抗压能力强，可适应节假日、周末婚宴高峰期在岗工作。 5. 职业素养：责任心强、原则性强、诚信正直，注重服务品质与品牌口碑，具备长期深耕婚礼堂行业的意愿。

岗位职责： 1、负责集团海外酒店（非洲坦桑尼亚）的前期筹开及后期运营管理工作； 2、制定酒店持续发展及营收提升、降本增效方案并落实； 3、具有良好的销售能力，制定酒店营销计划，参与酒店销售预算； 4、负责酒店团队建设和员工管理、人才培养，贯彻公司的企业文化和管理制度，营造良好的工作氛围； 5、妥善处理酒店内各类突发事件。 岗位要求： 1、年龄30-45岁； 2、热爱酒店行业，英语可用于工作语言，协调能力及服务意识； 3、酒店行业经验8年以上，2年中高端酒店总经理管理经验（既往管理酒店RevPAR≥350元，点评分≥4.85）优先； 4、具备中高端连锁酒店门店筹备及全面运营管理经验，熟悉海外酒店各部门服务及管理流程； 5、能适应海外工作环境及当地文化，有海外酒店工作经验者优先。 薪资范围： RMB25k～35K（具体面议）

THE BRAND Sofitel Hotels & Resorts is an ambassador of modern French style, culture and art-de-vivre around the world. Established in 1964, Sofitel is the first international luxury hotel brand to originate from France with more than 120 chic and remarkable hotels in the world’s most sought after destinations. Sofitel exudes a refined and understated sense of modern luxury, always blending a touch of French decadence with the very best of the locale. Sofitel is part of Accor, a world leading hospitality group consisting of more than 5,100 properties and 10,000 food and beverage venues throughout 110 countries. THE ROLE ● Increases and maintains the value of the asset. Owns and manages the relationship with owner. ● Oversees the day to day operations of the hotel in accordance with company standards, mission statement, vision and values. ● The maximization of financial performance, guest satisfaction and Brand colleagues development is an integral part of the position. ● Is directly responsible for the implementation of sales and revenue management strategy of the hotel. ● Be able to take logical decisions and immediate actions. ● Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy. ● Growing business – A good overview of finances, think about the future and decide on strategic initiatives. ● Creates an environment which encourages innovation; breaks down hierarchy; challenges thinking in a constructive way. THE MUST HAVES ● Minimum of 10 years’ experience in international chain hotels and including minimum of 5-8 years’ operational management experience in Luxury or Lifestyle full-service hotels. Minimum of 1-3 years’ General Manager experience ● Pre-opening Experience is required ● Strong match with Accor’s Leader Capability Framework ● Must be energetic, strategic, creative, dynamic and able to clearly communicate how plans will deliver on overall goals ● Adaptable & flexible with the capacity to set high goals and standards for the smooth operation of the hotel ● Effective management style, hands-on and approachable Join us!

At Accor, we are more than 300,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine luxury hospitality and inspire new ways to experience the world. About Brand The MGallery Hotel Collection brand thoughtfully selects and curates unique properties around the world, forming a storied collection of boutique hotels with true soul where captivating stories are lived and shared. With more than 100 properties, each MGallery tells a unique story inspired by its own remarkable past or the destination it calls home. From bespoke design and sensorial mixology to well-being dedicated to everyday self-care, MGallery hotels are places where guests can enjoy an exquisite travel experience. MGallery Hotel Collection guests live a distinctive story through their delightful visits to these stylish, thoughtful and decidedly singular hotels. MGallery Hotel Collection is part of Accor, a world leading hospitality group consisting of more than 5,100 properties and 10,000 food and beverage venues throughout 110 countries. THE ROLE ● Increases and maintains the value of the asset. Owns and manages the relationship with owner. ● Oversees the day to day operations of the hotel in accordance with company standards, mission statement, vision and values. ● The maximization of financial performance, guest satisfaction and Brand colleagues development is an integral part of the position. ● Is directly responsible for the implementation of sales and revenue management strategy of the hotel. ● Be able to take logical decisions and immediate actions. ● Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy. ● Growing business – A good overview of finances, think about the future and decide on strategic initiatives. ● Creates an environment which encourages innovation; breaks down hierarchy; challenges thinking in a constructive way. THE MUST HAVES ● Minimum of 10 years’ experience in international chain hotels and including minimum of 5-8 years’ operational management experience in Luxury or Lifestyle full-service hotels. Minimum of 1-3 years’ General Manager experience ● Chinese Speaking is required ● Strong match with Accor’s Leader Capability Framework ● Must be energetic, strategic, creative, dynamic and able to clearly communicate how plans will deliver on overall goals ● Adaptable & flexible with the capacity to set high goals and standards for the smooth operation of the hotel ● Effective management style, hands-on and approachable

About the job At Accor, we are more than 300,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine luxury hospitality and inspire new ways to experience the world. About Brand Fairmont is where occasions are celebrated and history is made. Landmark hotels with unrivalled presence, authentic experiences and unforgettable moments have attracted visitors to Fairmont and its destinations since 1907. The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs and Fairmont Peace Hotel in Shanghai are but a few of these iconic luxury hotels, forever linked to the special places where they reside. Famous for its engaging service, grand public spaces, locally inspired cuisine and celebrated bars and lounges, Fairmont promises the grandest of moments that will be remembered long after any visit. With a worldwide portfolio of more than 80 hotels, Fairmont also takes great pride in its deep community roots and leadership in sustainability. THE ROLE ● Increases and maintains the value of the asset. Owns and manages the relationship with owner. ● Oversees the day to day operations of the hotel in accordance with company standards, mission statement, vision and values. ● The maximization of financial performance, guest satisfaction and Brand colleagues development is an integral part of the position. ● Is directly responsible for the implementation of sales and revenue management strategy of the hotel. ● Be able to take logical decisions and immediate actions. ● Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy. ● Growing business – A good overview of finances, think about the future and decide on strategic initiatives. ● Creates an environment which encourages innovation; breaks down hierarchy; challenges thinking in a constructive way. THE MUST HAVES ● Minimum of 10 years’ experience in international chain hotels and including minimum of 5-8 years’ operational management experience in Luxury or Lifestyle full-service hotels. Minimum of 1-3 years’ General Manager experience ● Strong match with Accor’s Leader Capability Framework ● Must be energetic, strategic, creative, dynamic and able to clearly communicate how plans will deliver on overall goals ● Adaptable & flexible with the capacity to set high goals and standards for the smooth operation of the hotel ● Effective management style, hands-on and approachable

About the job At Accor, we are more than 300,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine luxury hospitality and inspire new ways to experience the world. About Brand Pullman Hotels & Resorts sets a new tempo in global travel and living, delivering an inspiring, energizing and enriching experience to new entrepreneurs. Pullman welcomes guests with the space they need to focus, work and play. Forward-thinking, hyper-connected and with a passion for art and fitness, Pullman retains the adventurous spirit and open-minded ambition that drove it to become a pioneering travel brand over 150 years ago. Pullman is part of Accor, a world leading hospitality group consisting of more than 5,100 properties and 10,000 food and beverage venues throughout 110 countries. THE ROLE ● Increases and maintains the value of the asset. Owns and manages the relationship with owner. ● Oversees the day to day operations of the hotel in accordance with company standards, mission statement, vision and values. ● The maximization of financial performance, guest satisfaction and Brand colleagues development is an integral part of the position. ● Is directly responsible for the implementation of sales and revenue management strategy of the hotel. ● Be able to take logical decisions and immediate actions. ● Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy. ● Growing business – A good overview of finances, think about the future and decide on strategic initiatives. ● Creates an environment which encourages innovation; breaks down hierarchy; challenges thinking in a constructive way. THE MUST HAVES ● Minimum 20 years’ operational management experience and including minimum of 8 -10 years' GM experience in Premium hotels in International Chain Hotels’ Operations ● Strong match with Accor’s Leader Capability Framework ● Must be energetic, strategic, creative, dynamic and able to clearly communicate how plans will deliver on overall goals ● Adaptable & flexible with the capacity to set high goals and standards for the smooth operation of the hotel ● Effective management style, hands-on and approachable

About the job At Accor, we are more than 300,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine luxury hospitality and inspire new ways to experience the world. About Brand Swissôtel is a premium, globally present brand on the cusp of luxury, renowned for Swiss quest of excellence. It embodies "Crafting Pure Living" through engineered precision and authentic care, curating only the best to vitalize guests and nurture their holistic well-being. THE ROLE ● Increases and maintains the value of the asset. Owns and manages the relationship with owner. ● Oversees the day to day operations of the hotel in accordance with company standards, mission statement, vision and values. ● The maximization of financial performance, guest satisfaction and Brand colleagues development is an integral part of the position. ● Is directly responsible for the implementation of sales and revenue management strategy of the hotel. ● Be able to take logical decisions and immediate actions. ● Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy. ● Growing business – A good overview of finances, think about the future and decide on strategic initiatives. ● Creates an environment which encourages innovation; breaks down hierarchy; challenges thinking in a constructive way. THE MUST HAVES ● Minimum of 10 years’ experience in international chain hotels and including minimum of 5-8 years’ operational management experience in Luxury or Lifestyle full-service hotels. Minimum of 1-3 years’ General Manager experience ● Strong match with Accor’s Leader Capability Framework ● Must be energetic, strategic, creative, dynamic and able to clearly communicate how plans will deliver on overall goals ● Adaptable & flexible with the capacity to set high goals and standards for the smooth operation of the hotel ● Effective management style, hands-on and approachable

At Accor, we are more than 300,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine luxury hospitality and inspire new ways to experience the world. About our Luxury Brand Sofitel Hotels & Resorts is an ambassador of modern French style, culture and art-de-vivre around the world. Established in 1964, Sofitel is the first international luxury hotel brand to originate from France with more than 120 chic and remarkable hotels in the world’s most sought after destinations. Sofitel exudes a refined and understated sense of modern luxury, always blending a touch of French decadence with the very best of the locale. Sofitel is part of Accor, a world leading hospitality group consisting of more than 5,100 properties and 10,000 food and beverage venues throughout 110 countries. THE ROLE ● Increases and maintains the value of the asset. Owns and manages the relationship with owner. ● Oversees the day to day operations of the hotel in accordance with company standards, mission statement, vision and values. ● The maximization of financial performance, guest satisfaction and Brand colleagues development is an integral part of the position. ● Is directly responsible for the implementation of sales and revenue management strategy of the hotel. ● Be able to take logical decisions and immediate actions. ● Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy. ● Growing business – A good overview of finances, think about the future and decide on strategic initiatives. ● Creates an environment which encourages innovation; breaks down hierarchy; challenges thinking in a constructive way. THE MUST HAVES ● Minimum of 10 years’ experience in international chain hotels and including minimum of 5-8 years’ operational management experience in Luxury or Lifestyle full-service hotels. Minimum of 1-3 years’ General Manager experience ● Strong match with Accor’s Leader Capability Framework ● Must be energetic, strategic, creative, dynamic and able to clearly communicate how plans will deliver on overall goals ● Adaptable & flexible with the capacity to set high goals and standards for the smooth operation of the hotel ● Effective management style, hands-on and approachable

工作职责： What is the job? As General Manager you will manage the day to day leadership, operations and direction of the hotel, maximising on sales and revenue, driving financial returns, driving great guest experience and running a safe hotel. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area as well as managing owner relationship and partnership. Your day to day People Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy Develop, implement and monitor team member succession planning to ensure future bench strength Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance Oversee HR related actions in accordance with company rules and policies Effectively managing owner relationship and partnership include all key stake holders Guest Experience Demonstrate as brand ambassador by maintaining compliance with all required brand and service standards Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations Speak to guests – ask for their feedback and build relationships Financial Prepare annual capital, cash flow and sales and marketing plans. Analyse financials to drive revenues, future profitability and maximum return on investment Use distribution channels and technology platforms to drive revenue and maximise market share Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses Develop and carry out action plans to be environmentally－conscious by taking steps to reduce the hotel’s carbon footprint 任职资格： Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration  Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience  Experience required may vary based on size and complexity of operation  Must speak fluent English and Chinese.

职位概述 | Position Overview 我们正在中国寻找一位经验丰富、商业导向且执行力强的酒店总经理。该职位全面负责酒店的经营管理、财务业绩、宾客体验、团队建设及业主关系，确保酒店达到品牌标准并实现持续的业务增长和盈利目标。 We are seeking an experienced, commercially driven and hands-on General Manager to lead one of our hotels in China. The GM will have full responsibility for hotel operations, financial performance, guest experience, people leadership and owner relations, ensuring strong business results while delivering TUI brand standards. 主要职责 ●全面负责酒店日常运营及经营管理，对酒店整体业绩负责； ●制定并执行年度经营计划、预算及商业策略，重点推动营收、GOP及盈利能力； ●密切关注市场和竞争对手表现，及时调整销售、收益及市场策略； ●强化销售导向，积极拓展企业客户、MICE、休闲及本地市场业务； ●持续提升宾客满意度、服务品质及品牌表现； ●建立高效、有责任感的管理团队，明确目标并推动执行； ●严格控制人工、采购及各项运营成本，提高经营效率； ●与业主建立专业、透明且以结果为导向的合作关系； ●确保酒店符合当地法律法规、品牌标准及集团相关政策； ●与 TUI 区域团队紧密合作，完成酒店经营及战略目标。 Responsibilities ● Take full responsibility for the overall operation and business performance of the hotel; ● Develop and execute the annual business plan, budget and commercial strategy, with a strong focus on revenue, GOP and profitability; ● Closely monitor market and competitor performance and adjust sales, revenue and marketing strategies accordingly; ● Drive business development across corporate, MICE, leisure and local market segments; ● Continuously improve guest satisfaction, service quality and brand performance; ● Build and lead a high-performing, accountable management team; ● Maintain strong cost discipline across payroll, procurement and hotel operations; ● Develop a professional, transparent and results-oriented relationship with the hotel owner; ● Ensure compliance with local regulations, TUI brand standards and corporate policies; ● Work closely with the TUI regional team to achieve the hotel’s operational and strategic objectives. 任职要求 l 具有国际品牌酒店总经理或同等级高级管理岗位经验； l 具备优秀的商业意识及完整的酒店 P&L 管理能力； l 熟悉中国酒店市场及主要销售和分销渠道； l 销售能力强，能够主动走向市场、拜访客户并创造业务机会； l 具备较强的收益管理及成本控制意识； l 结果导向，具备较强的执行力和解决问题能力； l 具有成熟的业主沟通及关系管理能力； l 领导力强，同时愿意深入运营一线； l 中文流利，具备良好的英文工作及沟通能力。 Qualification： ●Proven experience as a General Manager or equivalent senior leader within an international hotel environment; ●Strong commercial acumen with solid hotel P&L management experience; ●Good knowledge of the China hospitality market and key distribution channels; ●Strong sales orientation with the ability to actively engage clients and generate new business; ●Strong understanding of revenue management and cost control; ●Results-driven with strong execution and problem-solving capabilities; ●Proven ability to manage owner and stakeholder relationships; ● A strong leader who is also prepared to remain hands-on and close to the operation; ●Fluent Mandarin with good professional English communication skills.

【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 【岗位要求】 1、 大专以上学历，酒店管理相关管理专业。 2、 从事X星级酒店工作X 年以上，具有X年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。

1.全面负责集团整体经营运营管理，前期深度下沉门店实操、吃透全业务链路，后期统筹前后端体系，解决内部业务分散、协同割裂问题，实现集团一体化统一运营。 2.对标头部连锁品牌高标准运营体系，从零梳理、搭建、落地全套运营SOP与管理制度，推动企业从经验化管理向标准化、法治化现代化管理转型。 3.统筹整合各区域、各板块资源，统一运营标准与管理口径，打破区域各自为政的管理壁垒，凝聚组织合力，全面提升集团整体运营效率与管控能力。 4.结合企业高速拓店发展战略，搭建可快速复制的直营门店运营、人才培养、经营管控体系，支撑品牌从现有规模向全国多门店快速扩张升级。 5.依托企业闭环供应链优势，统筹门店经营模型优化、成本管控、用户复购提升与毛利优化，持续夯实企业盈利模型，稳定提升整体经营利润。 6.优化门店合伙人、绩效分红、人才激励等核心机制，搭建长效人才绑定体系，激活核心团队活力，适配企业资本化、规模化长期发展战略。

1.制定景区中长期发展规划、年度经营计划与预算方案，做好经营数据分析、成本管控，全面完成客流、营收、利润指标。 2.搭建景区标准化运营体系，统筹游客服务、业态管理、活动策划、设施运维，落实安全生产全流程管理。 3.组建景区管理团队，建立人才梯队、绩效考核与培训机制，打造稳定高效运营队伍。 4.对接文旅主管部门、地方政府，争取文旅政策、扶持资源，妥善维护外部合作关系。 5.审核资金计划，评估景区改造、业态升级投资项目，把控投入产出效益，规避经营风险。 6.8 年以上文旅行业经验，5 年以上景区副总 / 总经理全盘管理经历；拥有 4A 及以上景区运营经验优先；熟悉文旅政策，具备较强商务谈判、综合统筹与抗压能力。

1.全面负责直营主题门店全流程运营，落地标准化服务体系，完成门店营收、利润经营指标。 2.统筹前厅、后厨人员管理、排班、培训与绩效考核，搭建稳定服务团队。 3.管控食材损耗、人力成本、门店物资，落实食品安全、环境卫生、消防安全规范。 4.搭建门店客户服务标准，处理客诉，持续优化顾客体验，提升门店口碑。 5.参与新店标准化搭建、落地带教，完成人才师徒培养，输出可复制门店运营模式。 6.对接总部落实各项经营规划，输出门店经营复盘，配合全国拓店布局规划。