Duties and Responsibilities 工作职责
MonitorsHousekeeping personnel to ensure all guests and internal customers receiveprompt and courteous service
监督客房部人员,以确保向所有客人和内部客户提供及时和礼貌的服务。
Oversees laundryoperations
监管洗衣房的工作。
Schedules routineinspections of all Housekeeping areas by/with the Assistant ExecutiveHousekeeper and other supervisory personnel
制定与助理行政管家及其它管理人员一起视察客房部工作的时间安排。
Inspects guest andpublic areas on a regular basis to ensure that the furnishings, facilities, andequipment are clean and in good repair
定期对客人区和公共区域进行视察,以确保家具、设施和设备的得到良好的清洁和修缮。
Manages springcleaning schedules
管理春季大清扫日程安排。
QUALIFICATIONS AND REQUIREMENTS任职要求
Communicationskills are utilized a significant amount of time when interacting with others;demonstrated ability to interact with customers, employees and third partiesthat reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
Good writing skills
具有良好写作技能
Proficient in the use ofMicrosoft Office
熟练使用微软办公软件
Problem solving, reasoning, motivating,organizational and training abilities
具有解决问题,推理,号召,组织和培训能力
Strong Leadership skills inmanaging teams
在管理队伍中有很强的领导技能