岗位职责： 1、协助建立并完善酒店人事管理相关制度，负责考勤、福利、保险等各项人事政策的具体实施、宣贯及日常检查工作； 2、协助部门开展招聘工作，包括各部门招聘需求的统计、招聘文稿的草拟、招聘活动的组织实施等工作。 3、负责员工人事档案的建立与维护，员工入离职、调动、转正等手续办理，以及对内/对外人事相关公文的草拟与处理； 4、熟悉劳动合同法，负责员工劳动合同的签订、续签、变更及终止，及时规避用工风险，协助处理劳动纠纷； 5、负责员工社会保险、公积金及各项福利待遇的申报、办理及答疑工作，合理调配酒店人力资源并提出优化建议； 6、结合日常人事巡检，协助检查员工仪容仪表及服务规范，为人事决策提供数据支持，完成上级交办的其他相关工作； 岗位要求： 1、本科及以上学历，有相同岗位工作经验1年以上； 2、熟悉劳动合同法、相应的法律法规及地方办事流程； 3、了解酒店员工的服务工作规范和质量标准的要求； 4、熟悉人力资源管理六大模块，并在员工关系或培训模块有实操经验或特长。 5、具有良好的沟通能力和协调能力、较强的文字综合能力、熟练使用办公软件及PPT制作。

经验要求：1–3 年餐饮品控 / 食安稽核经验 学历要求：本科及以上，食品科学、餐饮管理相关专业优先；条件优秀者可适当放宽。 岗位职责 1. 负责宾馆各餐饮营业点位、食品安全、环境卫生、出品质量稽核检查，出具检查评分记录，跟踪问题整改，落实闭环管理。 2. 监督后厨执行宾馆食品安全管理制度及各项 SOP 操作规范，核查食材验收、HACCP 食品安全关键控制点、食品留样、仓储温湿度、先进先出等落地情况，做好各类台账记录。 3. 参与新品试菜品鉴，对照标准化产品库，评估菜品口味、形态、质感是否符合标准，输出试菜意见。 4. 整理巡检数据，定期输出监察工作报告；协助开展后厨食品安全相关培训工作。 5. 协同处理餐饮质量相关客诉与食安隐患，参与食品安全突发事件处置，配合市场监管部门迎检工作。 6. 收集一线出品、食安痛点，提出标准优化建议，协助完善餐饮体系。 任职要求 1. 年龄 35周岁以下，具备酒店、餐饮品控、食安相关实操经验优先。 2. 原则性强，做事严谨细致，能够客观监察出品与食品安全标准；具备良好沟通能力，可推动各厨房落实整改。 3. 熟悉食品安全相关法规，了解酒店或连锁餐饮 SOP 标准化流程。 4. 熟练使用 Office 办公软件，能够独立撰写检查记录、工作报告。 加分项 · 持有食品安全管理员证书 · 具备督导、稽核巡店工作经验 · 高端酒店 / 连锁餐饮从业背景 · 参与过餐饮 SOP、质量制度搭建工作 岗位说明 本岗位以现场巡检、监督推动整改为主，需出入后厨，可参与菜品试菜品鉴。 属督导推动角色，而非直接管理厨房的行政岗——重在发现问题、协调各厨房整改闭环。

对3大外卖平台熟悉，会操作，和平台BD接触过，对于餐饮外卖运营有一定方案建议

拍剪门店短视频和老板个人ip，能针对餐饮有个人拍摄方案

【岗位职责】 1、根据生产指令和工艺要求，准确进行化妆品半成品（乳液、膏霜、水剂等）的配料、乳化、均质操作，确保产品符合质量标准。 2、负责生产过程中设备（乳化锅、均质机、真空泵等）的日常操作、清洁与维护，及时发现并协助处理设备异常。 3、严格按GMP和ISO22716规范执行生产作业，如实填写生产批记录及相关表单，确保数据可追溯。 4、控制物料损耗，优化乳化操作流程，配合研发部门进行新配方的中试放大及工艺验证。 5、完成上级交办的其他生产相关任务。 【岗位要求】 1、学历不限，化工、制药、食品、生物等相关专业优先；无经验者可提供岗前培训。 2、身体健康，无色盲、色弱，无过敏史，能适应洁净车间工作环境及必要的加班安排。 3、工作认真细致，责任心强，具备良好的团队协作意识和安全生产意识。 4、有化妆品、日化或食品行业乳化、配料、灌装工作经验者优先考虑。 5、年龄不限，男女不限，能稳定在厦门发展者优先。

【岗位职责】 • 确保设备正常运转，负责完成一般性工单维修工作。 • 严格执行各项规章制度，认真操作，确保设备安全运行。 • 保证酒店日常供电、供水、供气、供热、供冷设备正常运转。 • 及时巡视准确的填报设备运行记录及交接班记录。 • 对所管辖的设备、设施进行巡检与维护。 • 节约能源，控制能源消耗。 • 跟进宴会、会议的保障工作，保证酒店宴会、会议设备的正常工作。 • 定期按要求试运行发电机、确保断电时发电送电。 • 执行管理层所分配的其他工作任务。 【岗位要求】 • 熟悉大型数据中心基础设施（供电、空调、消防、安防、监控、网络等）的运行原理，故障判断方法； • 愿长期从事白班、夜班轮流制的监控岗位，有充足的学习时间； • 工作责任心强，具备团队合作精神，具有较好的职业素质，有较强的学习能力； • 工作积极上进，具有良好的服务意识； • 良好的分析和解决问题的能力,能独立完成各种工作。

1、协助经理进行库房盘点； 2、负责部门排班及考勤； 3、餐具清洁； 4、具有基本的数据意识及基础的电脑操作技能； 5、良好的合作意识。

The Role 岗位职责： 1. Ability to perform all stewarding duties with high efficiency, attention to detail, and sound judgment, while prioritizing tasks and organizing workflows to ensure smooth follow-through. 具备高效、细致、判断力强的工作能力，能够合理安排工作优先级并组织流程，确保任务顺利执行。 2. Conduct quarterly physical inventory of all F&B flatware, hollow ware, glassware, crockery and cutlery, maintaining accurate and updated records for all items. 每季度对所有餐饮部门的扁平餐具、空心餐具、玻璃器皿、瓷器和刀具进行实物盘点，并保持所有物品记录的准确与更新。 3. Manage breakage control by keeping precise records of all losses and damages, generating weekly summaries by area to identify improvement opportunities and training needs, and conducting regular breakage control training for all stewarding staff. 管理破损控制，精确记录所有丢失和损坏物品，按区域每周汇总以发现改进机会和培训需求，并定期为所有管事员工进行破损控制培训。 4. Organize and coordinate staff schedules to ensure adequate coverage in all operational areas according to business volume, and adjust assignments as needed to maintain service efficiency. 组织协调员工排班，确保根据营业量为所有运营区域提供足够人手，并根据需要调整分配以保持服务效率。 5. Chair the daily stewarding briefing to communicate key information, and represent the Stewarding Manager at daily F&B meetings when required, highlighting any concerns and recording them for follow-up. 主持每日管事部简报会议以传达关键信息，并在需要时代表管事部经理参加每日餐饮部会议，提出任何关注事项并记录以便跟进。 6. Conduct regular training sessions for all stewarding staff on proper breakage control procedures and safe manual handling techniques to enhance operational standards and reduce accidents. 为所有管事员工定期举办培训课程，内容涵盖正确的破损控制流程和安全手动操作技巧，以提高运营标准并减少事故。 7. Maintain and care for all stewarding equipment including cleaning machines, dishwashers, freezers and chillers, drive deep cleaning schedules for all such equipment as well as overnight cleaning, and ensure all cleaning stations are fully furnished with necessary tools and appropriate chemicals. 维护和保养所有管事设备（包括清洁机、洗碗机、冷冻箱和冷却机），推动所有设备的深度清洁计划及隔夜清洁，并确保所有清洁站配备齐全的工具和合适的化学品。 8. Manage chemical par stock levels in compliance with safety regulations, strictly control all waste management facilities to keep them clean and orderly, and monitor the overall hygiene standards in all stewarding areas. 依照安全规章管理化学品库存水平，严格监控所有垃圾管理设施以保持其清洁有序，并监督所有管事区域的整体卫生标准。 9. Work closely with the Hygiene Manager to verify that all dish washing machines operate at correct temperatures and with correct chemical dosages, and ensure that all cleaning equipment and processes meet the required hygiene and safety standards. 与卫生经理紧密合作，验证所有洗碗机运行在正确的温度和正确的化学品剂量下，并确保所有清洁设备和流程符合所需的卫生与安全标准。 10. Achieve all objectives assigned by the Stewarding Manager, prepare and submit all required reports on time, and carry out any other duties as directed to support the department’s smooth operation. 完成管事部经理分配的所有目标，按时准备并提交所有所需报告，并执行主管指示的其他职责以支持部门顺畅运营。 Talent Profile 能力&技能需求： Acquire working experience in hotel/resort (preferably luxury brands). 拥有酒店工作经验(特别是奢华品牌的酒店)。 Able to communicate in Mandarin or English fluently. 能够流畅的使用普通话或英语进行对话。 Having good communication skills. 良好的沟通能力。 Able to operate basic computer skills. 应用基本电脑系统。

【岗位职责】 1、检查每日活动订单和工作日志对所有活动和临时更改做到了如指掌。 2、按照台图摆放桌椅。 3、清洁玻璃器皿及银器做好餐前准备。 4、按照指示要求负责场地台型的调整。 5、负责为客人提供用餐服务。 6、清理脏餐具到指定区域。活动结束后负责清理相关区域。 7、更换经使用过后的布草。 8、向主管传达所有客人建议。 9、服从主管安排的工作。 10、具备基本的中餐和西餐食品知识。 11、了解鸡尾酒会、各种会议等相关摆台知识。 【岗位要求】 1、良好的形象和开朗的性格。 2、良好的餐饮服务经验，特别是宴会。。 3、可以长时间在重压下工作。

1、负责餐前准备（摆台、备餐）、餐中服务（点餐、上菜、酒水服务）及餐后收尾（结账、清洁）； 2、主动向客户介绍菜品，解答咨询，收集反馈并上报主管； 3、维护餐厅卫生与设备安全，遵守服务规范与食品安全标准。

【岗位职责】 全面了解相关的食品、饮料、服务知识。 确保准确无误的将酒店标准和政策传达给员工，并执行统一的品牌标准。 按照宴会订单确保所有活动的摆台。 确保摆台工作在活动开始前一小时按要求完成。 对各种活动的更改、取消做出及时反应。 向活动主办方负责人介绍自己。 及时向员工介绍相关活动细节、特殊要求以及服务和食品项目。 督促食品和饮料的准备工作并符合酒店服务标准。 确保活动后账单的准确性并交由客人签字。 对新入职员工和老员工进行培训。 对员工进行季度评估和进行相关奖惩。 在活动开始之前及时发现和弥补服务标准上的不足加以弥补并在之后予以贯彻和执行。 按照活动要求有计划的安排员工工作以确保足够的餐前准备时间。 确保所有的设备设施的合理摆放、维修及维护。 负责宴会厅房及周边区域的年度维修、维护以及清洁计划。 对所管辖区域提出合理化建议意见以不断提高。 及时更新每日工作报告并向部门负责人汇报。 协助餐饮部经理完成宴会推广活动的宣传册。 对有可能举行的活动随时保持关注。 运用关键信息及财务目标评估部门发展和制定相关发展计划。 通过财务Micros系统所提供的信息做出相关决定。 按餐饮部总监要求完成正常的财务及工作报告。 随时对部门收入及相关成本控制保持关注。 控制成本并向本部门员工传达重要财务信息。 分析和解释财务差异并制定相关预案。 按照酒店及部门要求合理制定本部门员工年假计划并执行。 及时向员工传达酒店重要信息 【岗位要求】 成熟稳重，平易近人，形象良好。 自信心强。 可以用英语流利的沟通 可以承受相当的工作压力。 可以独立完成工作。 最少7年酒店管理工作经验。 在酒店担任相同职务至少2年以上。 全面的餐饮部运营及中餐、西餐知识。

The Role 岗位职责： 1. Provide personalized guest interaction by actively engaging with guests, observing and influencing their moods when needed, responding swiftly, and crafting bespoke beverages to create memorable experiences. 主动与宾客互动，观察并感知其情绪，快速响应并提供定制化饮品与服务，创造难忘体验。 2. Master all coffee knowledge, preparation methods, ingredients, and presentation; take pride in product quality and ensure proper storage and safety of all bar stocks. 精通所有咖啡及饮品的制作方法、原料配方和呈现方式，确保产品及原料的安全储存，维护高质量标准。 3. Maintain immaculate cleanliness and upkeep of the café area, bar counter, refrigerators, floors, storage zones, glassware, and all equipment in and around the bar. 保持吧台、咖啡厅、冰箱、地板、储存区、玻璃器皿及所有设备设施的整洁与良好运行，确保工作区一尘不染。 4. Manage daily inventory and sales reports accurately, strictly following opening/closing checklists and task lists. 负责每日库存及销售报表的准确记录，严格执行开档/收档检查表和工作清单。 5. Handle orderly stocking of glassware, maintain adequate inventory levels, and promptly inform the manager when replenishment or equipment re-order is needed. 有序存放玻璃器皿，确保库存充足，发现短缺或设备需补充时及时通知经理。 6. Flexibly perform cashier duties, validate guest checks, process payments or signatures accurately, and ensure all transactions are correctly settled. 灵活胜任收银岗位，准确核对宾客账单，完成收款或签单，确保账目清晰无误。 7. Take accurate guest orders following standard procedures, practice suggestive selling to boost outlet revenue, and deliver consistent service sequences. 按标准流程为宾客点单，主动进行建议性销售，提升餐厅营收，同时确保服务环节规范。 8. Establish and maintain respectful relationships with teammates and other departments; assist colleagues proactively to foster teamwork and contribute to resort performance. 与本部门及酒店其他部门同事保持相互尊重和良好关系，主动协助他人，促进团队合作。 9. Attend daily line-ups, monthly team meetings, and hotel‑organized trainings; stay informed of all relevant hotel updates and operational information. 参加每日部门例会、月度会议及酒店组织的培训，及时掌握酒店动态和相关业务信息。 10. Continuously track guest preferences, special requests, order changes, and satisfaction levels, ensuring all updates are communicated and acted upon. 持续关注宾客的特殊要求、偏好、订单变化及满意度，确保所有信息及时更新并反馈。 11. Ensure all operating equipment in the café is sufficiently clean and functional throughout service hours to guarantee smooth operations. 确保营业期间咖啡厅所需的各类操作设备充足、清洁且功能完好，不影响服务效率。 12. Perform other duties assigned by the captain to enhance guest satisfaction and contribute to the resort’s profitability. 灵活执行领班分配的额外工作，以提升宾客满意度和度假村整体收益。 Talent Profile 能力&技能需求： Acquire working experience in hotel/resort (preferably luxury brands). 拥有酒店工作经验(特别是奢华品牌的酒店)。 Able to communicate in Mandarin or English fluently. 能够流畅的使用普通话或英语进行对话。 Having good communication skills. 良好的沟通能力。 Able to operate basic computer skills. 应用基本电脑系统。

The Role 岗位职责： 1. Is a passionate leader with a Can Do attitude, which gets respect by knowledge, guidance and fairness. A leader which service teammates look up and practices an open-door policy to all teammates. 富有激情的主管秉持着可以做到的态度，通过专业知识，指导和公平公正受到同伴的尊敬并对所有的同伴都敞开心扉。 2. Ensures that all teammates are assigned to service stations, have sufficient equipment and supplies and that tables in the restaurant are clean, well maintained and properly set up according to the meal period set up at all times. 确保给所有同伴分配好服务区域，有足够设备和物品使用，始终保持餐厅餐桌干净整洁并根据相应餐段进行摆台。 3. Supports and coaches service attendants in serving food and beverage to guest according to prescribed service standards and procedures of restaurant service with emphasis on quality, speed, accuracy and attention. 根据既定的服务标准，支持和训练服务人员如何服务食物和酒水以及餐厅服务流程，重点强调质量，速度，准确性及所有细节精益求精。 4. Is fully proficient on the Point of Sale system (POS), Restaurant Reservation procedures. 精通使用POS系统和餐厅预订系统。 5. Checks the cleanliness and maintenance of equipment, fixtures, storage and service area and menus in the restaurant assigned and acts if rectification is necessary. 检查及维护所分配区域餐厅设备，固定装置，仓库，服务区域及菜单的是否整洁，如有需要应及时修正。 6. Knowledgeable on all food and beverage menus of the restaurant including buffet. 熟悉所有餐厅的菜单及酒水单，包括自助餐。 7. Takes accurate orders for all guests according to the given standard and practices suggestive selling to boost restaurant sales and checks the status of all orders and ensures that they are delivered within designated timelines. 根据既定标准为客人准确的点单，练习进阶销售来增加餐厅收入，检查所有点单的状态，确保所有点单都按时上菜。 8. Attends the daily Line-up, the monthly colleague meeting and relevant trainings conducted by the hotel management. 参加每日的部门会议，月度团队成员会议及酒店组织的相关培训。 9. Is attentive and takes note of anniversaries, birthdays and special dates discussed by guests in order to surprise guests and create a wow-effect. 留意并记录宾客谈论到的生日、纪念日及特殊日期，为宾客准备惊喜，让宾客留下终身难忘的美好回忆。 10. Follow and maintain established par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business and informs the Assistant Manager about it. 遵循和维持物品和设备的既定最低库存。完成补充短缺申请或为可预见生意增减新项目的申请表并告知副经理。 11. Inspect grooming and attire of teammates; coaches and helps to rectify any deficiencies. 检查同伴的仪容仪表和着装，如有不合适的帮助他们改正。 12. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Promote positive, thoughtful and respectful guest relations at all times. 预见客人需求，适当回复及回应客人，无论何时无论多忙。与客人建立积极体贴尊重的客户关系。 Talent Profile 能力&技能需求： Acquire working experience in hotel/resort(preferably luxury brands). 拥有酒店工作经验(特别是奢华品牌的酒店)。 Have professional training in hospitality industry. 接受过酒店专业的培训。 Able to communicate in Mandarin or English fluently. 能够流畅的使用普通话或英语进行对话。 Having good communication skills. 良好的沟通能力。 Able to operate basic computer skills. 正确应用基本电脑系统。 Minimum 2 years F&B experience for international luxury brands or affiliated five-star hotels. 拥有至少2年及以上国际奢华品牌或联号五星级酒店餐饮部工作经验。

The Role 岗位职责： 1. Is a passionate leader with a Can Do attitude, which gets respect by knowledge, guidance and fairness. A leader which service teammates look up and practices an open-door policy to all teammates. 富有激情的主管秉持着可以做到的态度，通过专业知识，指导和公平公正受到同伴的尊敬并对所有的同伴都敞开心扉。 2. Ensures that all teammates are assigned to service stations, have sufficient equipment and supplies and that tables in the restaurant are clean, well maintained and properly set up according to the meal period set up at all times. 确保给所有同伴分配好服务区域，有足够设备和物品使用，始终保持餐厅餐桌干净整洁并根据相应餐段进行摆台。 3. Supports and coaches service attendants in serving food and beverage to guest according to prescribed service standards and procedures of restaurant service with emphasis on quality, speed, accuracy and attention. 根据既定的服务标准，支持和训练服务人员如何服务食物和酒水以及餐厅服务流程，重点强调质量，速度，准确性及所有细节精益求精。 4. Is fully proficient on the Point of Sale system (POS), Restaurant Reservation procedures. 精通使用POS系统和餐厅预订系统。 5. Checks the cleanliness and maintenance of equipment, fixtures, storage and service area and menus in the restaurant assigned and acts if rectification is necessary. 检查及维护所分配区域餐厅设备，固定装置，仓库，服务区域及菜单的是否整洁，如有需要应及时修正。 6. Knowledgeable on all food and beverage menus of the restaurant including buffet. 熟悉所有餐厅的菜单及酒水单，包括自助餐。 7. Takes accurate orders for all guests according to the given standard and practices suggestive selling to boost restaurant sales and checks the status of all orders and ensures that they are delivered within designated timelines. 根据既定标准为客人准确的点单，练习进阶销售来增加餐厅收入，检查所有点单的状态，确保所有点单都按时上菜。 8. Attends the daily Line-up, the monthly colleague meeting and relevant trainings conducted by the hotel management. 参加每日的部门会议，月度团队成员会议及酒店组织的相关培训。 9. Is attentive and takes note of anniversaries, birthdays and special dates discussed by guests in order to surprise guests and create a wow-effect. 留意并记录宾客谈论到的生日、纪念日及特殊日期，为宾客准备惊喜，让宾客留下终身难忘的美好回忆。 10. Follow and maintain established par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business and informs the Assistant Manager about it. 遵循和维持物品和设备的既定最低库存。完成补充短缺申请或为可预见生意增减新项目的申请表并告知副经理。 11. Inspect grooming and attire of teammates; coaches and helps to rectify any deficiencies. 检查同伴的仪容仪表和着装，如有不合适的帮助他们改正。 12. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Promote positive, thoughtful and respectful guest relations at all times. 预见客人需求，适当回复及回应客人，无论何时无论多忙。与客人建立积极体贴尊重的客户关系。 Talent Profile 能力&技能需求： Acquire working experience in hotel/resort(preferably luxury brands). 拥有酒店工作经验(特别是奢华品牌的酒店)。 Have professional training in hospitality industry. 接受过酒店专业的培训。 Able to communicate in Mandarin or English fluently. 能够流畅的使用普通话或英语进行对话。 Having good communication skills. 良好的沟通能力。 Able to operate basic computer skills. 正确应用基本电脑系统。 Minimum 2 years F&B experience for international luxury brands or affiliated five-star hotels. 拥有至少2年及以上国际奢华品牌或联号五星级酒店餐饮部工作经验。

1、拥有高星级酒店中餐厅领班工作经验，具备熟练的餐饮服务技能； 2、形象气质良好，熟悉中餐营运流程及VIP服务标准。

The Role 岗位职责： 1. Is a passionate leader with a Can Do attitude, which gets respect by knowledge, guidance and fairness. A leader which service teammates look up and practices an open-door policy to all teammates. 富有激情的领班秉持着可以做到的态度始终追求完美，通过专业知识，指导和公平公正收到尊重。受到同伴的尊敬并对所有的同伴都敞开心扉。 2. Ensures the section been assigned have sufficient equipment and supplies and that tables in the restaurant are clean, well maintained and properly set up according to the meal period set up at all times. 确保所被分配的服务区域有足够设备和物品使用，始终保持餐厅餐桌干净整洁并根据相应餐段进行摆台。 3. Supports and coaches teammates in serving food and beverage to guest according to prescribed service standards and procedures of restaurant service with emphasis on quality, speed, accuracy and attention to detail. 根据既定的服务标准，支持和训练同伴们如何服务食物和酒水以及餐厅服务流程，重点强调质量，速度，准确性及将所有细节精益求精。 4. Is fully proficient on the Point of Sale system (POS), Restaurant Reservation procedures. 精通使用POS系统和餐厅预订系统。 5. Checks the cleanliness and maintenance of equipment, fixtures, storage and service area and menus in the restaurant assigned and acts if rectification is necessary. 检查及维护所分配区域餐厅设备，固定装置，仓库，服务区域及菜单的是否整洁，如有需要应及时修正。 6. Knowledgeable on all food and beverage menus of the restaurant including buffet. 熟悉所有餐厅的菜单及酒水单，包括自助餐。 7. Initiates guest interaction through seeking feedback in order to personalize service and blow away guests. 与客人互动，寻求客人反馈从而为客人制定个性化服务及让宾客感到惊喜。 8. Takes accurate orders for all guests according to the given standard and practices suggestive selling to boost restaurant sales and checks the status of all orders and ensures that they are delivered within designated timelines. 根据既定标准为客人准确的点单，练习进阶销售来增加餐厅收入，检查所有点单的状态，确保所有点单都按时上菜。 9. Keeping the supervisor updated on the challenges, orders, guest satisfaction, guest preferences and special requests. 确保主管接收到最新的餐厅及宾客信息，包括挑战，订单, 客人满意度，宾客喜好及特殊需求。 10. Performs the other tasks assigned by the supervisor whenever necessary. 完成主管分配的其他任务。 11. Assists the supervisor in recording the daily figures of the assigned area. 协助主管记录所负责区域的日常数据。 12. Reports any unusual incidents, feedback, lost and found, breakage and losses, equipment and fixture break down to the supervisor. 及时向餐厅主管汇报异常事件，宾客反馈，失物招领，破损及丢失，设施设备损坏。 13. Attends the daily Line-up, the monthly colleague meeting and relevant trainings conducted by the hotel management. 参加每日的部门会议及酒店组织的相关培训。 14. Keeps himself/herself informed of all pertinent details concerning the hotel, events in the area, activities and promotions in the restaurants and in the hotel. 确保了解酒店相关信息，包括酒店宴会活动、酒店及餐厅推广活动等。 15. Maintains order and cleanliness of the service area, menus and service station. 负责接收点单及维护服务区域，菜单及服务台卫生。 16. Is attentive and takes note of anniversaries, birthdays and special dates discussed by guests in order to surprise guests and create a wow-effect. 留意并记录宾客谈论到的生日、纪念日及特殊日期，为宾客准备惊喜，让宾客留下终身难忘的美好回忆。 17. Supports the hostess in preparing buffet food labels, and reservations signs according to prescribed standard. 根据既定标准协助领位准备自助餐菜牌及接受预定。 18. Reports to the supervisor at the start of shift to receive necessary instructions for the shift, side duties assigned, table reservations, menu changes, special menu, availability of food and beverages and guest comments. 交接班时向主管汇报或获取需要交接的事宜，包含工作任务分配、预定数、菜单更改、特供菜单、食品酒水库存及宾客反馈。 19. Capable of operating all equipment in the restaurant and bar. 掌握餐厅及酒吧所有设备的操作。 20. Establishes and maintains respectful and good relations with teammates within and between other departments. 在本部门同伴间及与其他部门同伴间建立并维持相互尊重及良好关系。 21. Provides assistance to teammates within Food & Beverage and other departments in the performance of tasks to foster team work, respect and success for the hotel. 与同伴成员互帮互助包含餐饮部成员及其他部门同伴，相互尊重，促进团队合作，为公司绩效作贡献。 Talent Profile 能力&技能需求： Acquire working experience in hotel/resort(preferably luxury brands). 拥有酒店工作经验(特别是奢华品牌的酒店)。 Have professional training in hospitality industry. 接受过酒店专业的培训。 Able to communicate in Mandarin or English fluently. 能够流畅的使用普通话或英语进行对话。 Having good communication skills. 良好的沟通能力。 Able to operate basic computer skills. 正确应用基本电脑系统。 Minimum 1 years Culinary experience for international luxury brands or affiliated five-star hotels. 拥有至少1年及以上国际奢华品牌或联号五星级酒店厨房工作经验。

The Role 岗位职责： 1. Is a passionate leader with a Can Do attitude, which gets respect by knowledge, guidance and fairness. A leader which service teammates look up and practices an open-door policy to all teammates. 富有激情的主管秉持着可以做到的态度，通过专业知识，指导和公平公正受到同伴的尊敬并对所有的同伴都敞开心扉。 2. Ensures that all teammates are assigned to service stations, have sufficient equipment and supplies and that tables in the restaurant are clean, well maintained and properly set up according to the meal period set up at all times. 确保给所有同伴分配好服务区域，有足够设备和物品使用，始终保持餐厅餐桌干净整洁并根据相应餐段进行摆台。 3. Supports and coaches service attendants in serving food and beverage to guest according to prescribed service standards and procedures of restaurant service with emphasis on quality, speed, accuracy and attention. 根据既定的服务标准，支持和训练服务人员如何服务食物和酒水以及餐厅服务流程，重点强调质量，速度，准确性及所有细节精益求精。 4. Is fully proficient on the Point of Sale system (POS), Restaurant Reservation procedures. 精通使用POS系统和餐厅预订系统。 5. Checks the cleanliness and maintenance of equipment, fixtures, storage and service area and menus in the restaurant assigned and acts if rectification is necessary. 检查及维护所分配区域餐厅设备，固定装置，仓库，服务区域及菜单的是否整洁，如有需要应及时修正。 6. Knowledgeable on all food and beverage menus of the restaurant including buffet. 熟悉所有餐厅的菜单及酒水单，包括自助餐。 7. Takes accurate orders for all guests according to the given standard and practices suggestive selling to boost restaurant sales and checks the status of all orders and ensures that they are delivered within designated timelines. 根据既定标准为客人准确的点单，练习进阶销售来增加餐厅收入，检查所有点单的状态，确保所有点单都按时上菜。 8. Attends the daily Line-up, the monthly colleague meeting and relevant trainings conducted by the hotel management. 参加每日的部门会议，月度团队成员会议及酒店组织的相关培训。 9. Is attentive and takes note of anniversaries, birthdays and special dates discussed by guests in order to surprise guests and create a wow-effect. 留意并记录宾客谈论到的生日、纪念日及特殊日期，为宾客准备惊喜，让宾客留下终身难忘的美好回忆。 10. Follow and maintain established par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business and informs the Assistant Manager about it. 遵循和维持物品和设备的既定最低库存。完成补充短缺申请或为可预见生意增减新项目的申请表并告知副经理。 11. Inspect grooming and attire of teammates; coaches and helps to rectify any deficiencies. 检查同伴的仪容仪表和着装，如有不合适的帮助他们改正。 12. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Promote positive, thoughtful and respectful guest relations at all times. 预见客人需求，适当回复及回应客人，无论何时无论多忙。与客人建立积极体贴尊重的客户关系。 Talent Profile 能力&技能需求： Acquire working experience in hotel/resort(preferably luxury brands). 拥有酒店工作经验(特别是奢华品牌的酒店)。 Have professional training in hospitality industry. 接受过酒店专业的培训。 Able to communicate in Mandarin or English fluently. 能够流畅的使用普通话或英语进行对话。 Having good communication skills. 良好的沟通能力。 Able to operate basic computer skills. 正确应用基本电脑系统。 Minimum 2 years F&B experience for international luxury brands or affiliated five-star hotels. 拥有至少2年及以上国际奢华品牌或联号五星级酒店餐饮部工作经验。

岗位职责 1.在整个工作过程中，始终保持高度的客户服务意识。 2.能够提出对酒店的运作及环境有益的意见或建议。 3.熟悉掌握菜单及饮料单上的内容，并可以详细的给客人做出解释。 4.了解健康食品的要求，并可以给出适当的建议。 5.与经理商讨，并做到如何提高对客服务意识，达成一致标准并采取相应的行动。能够达到产品知识的要求。 6.可以根据客人不同的国籍推荐菜单上的食品。 7.了解其他餐厅的菜肴，以便向客人推荐。 8.熟悉所有餐厅及酒店其他部门的营业时间。 9.在工作中随时检查员工的产品知识。 10.遵守服务程序，保证餐厅的各个区域都符合早餐、午餐及晚餐的服务标准。其中包括收银台的准备工作，及和厨师交流，餐厅预定的详细情况。 11.检查餐厅当天预定，保证员工能够按照预定准备及正确摆台，做好相应的准备，并能致电确认预定。 12.完成账单检查表以准备餐厅服务，确保所有服务都符合标准。 13.控制每个人员的分配，以确保顾客的期望得到满足而达到预期的人员成本。 岗位要求 1.二年以上在四/五星级酒店的相关管理经验。 2.具有积极合作的精神。以热心的态度对待所有的工作， 并乐于利用一切机会学习技能以便于改进自己的工作的技巧。 3.具有极强的应变能力。灵活反应并以积极的态面对需求更改的事情，包括任何工作要求的改变的。 4.具有较强的团队精神，通过合作及对同事工作的支持达到团队的共同目标。 领导技能及培训技巧。 5.外向性格、可以长时间的工作。

岗位职责: 1、Effectively manage the restaurant by ensuring the following 2、Develop and implement Promotions Calendar for F&B products in restaurant 3、Personally meet and farewell a minimum of 80% of your customers 4、Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc 5、Analyze food and beverage statistics through point of sale system 6、Works with Superior in the preparation and management of the Department’s budget 1、有效管理餐厅的日常工作，确保日下工作正常进行。 2、在餐厅制定和执行餐饮产品促销活动日历。 3、亲自迎送80%以上的客人。 4、有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品等。 5、通过销售点销售系统分析餐饮统计数据。 6、和上级领导一起编制和管理部门预算。 岗位要求: 1、More than 5 years working experience in the same position; at least proficient in one English. 2、Proficient in business knowledge of Chinese food and skills in Chinese cuisine. 3、Have strong social activities, organizational leadership and practical work ability; be good at mobilizing the enthusiasm of Chinese managers at all levels. 4、Good at evaluating employees, training staff and motivating employees. 5、College degree or above, with knowledge of catering management, marketing and so on. 1、5年以上同岗位工作经验； 至少熟练掌握一门英语。 2、精通中餐的业务知识，熟练掌握中餐的技能技巧； 3、 具有较强的社会活动能力、组织领导工作能力和实际工作能力；善于调动中餐部各级管理人员的积极性。 4、善于评估员工. 培训员工并激励员工工作。 5、大专以上学历，具有餐饮管理，市场营销学等方面知识。 联系我们: 酒店地址：天津市空港经济区中心大道55号 乘车路线：地铁2号线空港经济区站下车，A出口乘坐691公交车至国际温泉高尔夫下车即到。 咨询电话：022-58678888—2158 联系人：陈先生 邮件地址：recruitment@crowneplazatianjin.com 面试时请携带身份证正反面复印件一张，一寸彩色照片一张。