岗位职责
1. 确保准确无误的将酒店标准和政策传达给员工,并执行统一的品牌标准。
2. 按照宴会订单确保所有活动的摆台。
3. 对各种活动的更改、取消做出及时反应
4. 及时向员工介绍相关活动细节、特殊要求以及服务和食品项目。
5. 督促食品和饮料的准备工作并符合酒店服务标准
6. 对部门员工进行培训。
7. 在活动开始之前及时发现和弥补服务标准上的不足加以弥补并在之后予以贯彻和执行。
8. 按照活动要求有计划的安排员工工作以确保足够的餐前准备时间。
9. 确保所有的设备设施的合理摆放、维修及维护。
10. 负责宴会厅房及周边区域的年度维修、维护以及清洁计划。
11. 及时更新每日工作报告并向部门负责人汇报。
12. 协助餐饮部总监完成宴会推广活动的宣传册。
13. 对有可能举行的活动随时保持关注。
14.全面了解相关的食品、饮料、服务知识。
1. Ensure accurate communication of hotel standards and policies to staff and implementation of uniform brand standards.
2. Ensure the setting of all events according to the banquet order.
3. Timely response to changes and cancellations of various activities
4. Provide staff with details of relevant activities, special requirements, and service and food items.
5. Supervise food and beverage preparation in accordance with hotel service standards
6. Conduct training for department employees.
7. Gaps in service standards are identified and remedied in a timely manner prior to the commencement of activities and followed up and implemented thereafter.
8. Arrange the staff to work according to the activity requirements in a planned way to ensure adequate pre-meal preparation time.
9. Ensure the reasonable placement, repair and maintenance of all equipment and facilities.
10. Responsible for the annual repair, maintenance and cleaning plan of banquet hall and surrounding area.
11. Update daily work report timely and report to department head.
12. Assist the Director of Food and Beverage Department to complete the brochure of banquet promotion activities.
13. Keep an eye on possible events.
14. Have a comprehensive knowledge of relevant food, beverage and service.
岗位要求
1. 成熟稳重,平易近人,形象良好
2. 可以承受相当的工作压力。
3. 可以独立完成工作。
4. 最少3年国际联号酒店工作经验。
1. Mature, approachable, good image
2. Can work under considerable pressure.
3. You can work independently.
4. Minimum 3 years working experience in international hotels.