Oversees and facilitates the training andcoaching of team members to be effective managers of the human resourcewithin their areas of responsibility. Provides the resource that can assists them in HR management. Manages the Human Resources data for thehotel, and tracks the effectiveness of systems and programs. Advises Director of Human Resources onstrategic issues related to human resources.督导并培训部门成员在各自的领域内成为合格的人事部专员,在人力资源管理方面为他们提供必要的资源帮助。管理酒店人力资源资料数据并跟踪系统程序的有效使用。及时向人力资源部总监汇报人事管理方面的重大事项。
★★★有培训板块工作经验★★★
1. Supervises team members at the HR Office ensuring thedepartment’s daily operation is running smoothly and team members discipline isadhered to.督导人力资源部的员工的日常工作,以确保日常部门运作的顺利进行和员工纪律的正确实施。2. Liaise with local government authorities regarding laborlaw, labor relations and arbitration cases.和政府部门保持密切关系,及时更新在劳动法律、劳动关系和劳动仲裁方面的信息。3. Prepares procedure released concerning the labor contractsfor team members.准备劳动合同相关的政策程序。4. Develops and maintains an team member relations program, include social andsports activities, service award programs, and employee counseling to increase team member’s satisfaction.建立并且发展员工关系系统以提高员工满意度,其中包括各项社会以及体育活动,服务奖项和员工咨询等。5. Organize Team Members’ activities.组织员工活动。6. Takes charge of recruitment according to hotel businessrequirement and the manning situation.根据酒店的经营需要和人员现状,及时有效的完成招聘任务。
7. Handlethe check in/out for Level 7 andabove teammembers.
负责7级及以上员工入职和离职手续。
8. Supervises and checks all records on sick leave, medicalexpenses, misconduct and Personnel Action Form.监督检查所有休假、医疗费用、违纪以及人员变动表格的正确管理和操作。9. Supervises and support the HR supervisor to manage the team member facility.指导人事主管管理好员工设施。
10. Maintain safety and cleanliness of workareas and team member areas, including, but not limited to,the team member restaurant and locker rooms.
保证工作区域及员工区域的安全及卫生,如员工餐厅、倒班宿舍等。
11. Supervises and support HR supervisor coordinatoratorployee to keep the fluent and right operationon B&C.指导人事部主管有条不紊的处理好所有员工薪酬福利方面的运作。12. Ensures the security and confidentiality of the HRDepartment is strictly adhered to.保证人力资源部严格遵守相关的保密政策。13. Initiate any new and improved system/procedure to beimplemented in order to upgrade all personnel filing system and records.推动新政策程序以及系统的实施,以更新人事的存档系统和人事相关的各类档案。14. Handle arbitration cases to protect hotel’s benefits. 处理员工仲裁以及法律案件确保酒店形象利益不受损害。15. Handle team member’s complaint and communicate with theother department.有效处理员工投诉并和各部门沟通解决。16. Take charge of HR Audit to arrive the budget and tostandardize HR’s operation.全面负责人力资源部的考核,并将人力资源部的工作逐步体系化规范化。17. Build HR P&P to increase the efficiency of HR.建立健全政策程序。18. Build environment of supporting the other department.建立部门支持的氛围。19. Manning analysis.进行人力分析。
20. Ensures that teammembers maintain a high standard of personal appearance and hygiene and adhereto the hotel and department’s grooming standards.
确保员工的个人仪表卫生符合酒店和部门的标准。
21. Exit interview and Turnover analysis.进行离职面试并进行员工流失率的分析。22. Market survey for HR related to adjust our strategy on time.市场调查, 为管理层及时调整政策提供有利证据。23. Foreigner’s work permit and visa application. 为外国同事办理工作签证相关事宜。
24. Disciplineteam members.
监督员工纪律。
25. Ensures highstandards of personal presentation and grooming.
保持高标准的个人形象和仪容仪表。
26. Assumes the duty of the HR Director during her absence.人力资源总监不在的情况下,代理其工作。
27. Adhere to the hotel’s security and emergencypolicies and procedures.
坚持酒店安全制度、紧急情况处理规定和程序。