Your day to day 日常职责
Maximize all revenuesto and for the Hotel, including but not limited to Room and Banquet/CateringRevenues. Lead cross functional decisionmaking of all revenue generating departments including Sales and Marketing,Rooms, Food and Beverage departments. Manage all aspects of competitorintelligence; pricing; management of room inventory, and/or the yield hurdlepoints; distribution channels, market segment mix; acceptance/denial of majorgroup bookings.
使酒店的所有收益最大化,包括并不仅限于客房和宴会和餐饮收入。领导由所有创收部门参与的跨部门决策工作,这些部门包括市场销售部、房务部、餐饮部。管理竞争情报工作的各个方面;定价;管理可出租客房和收益底线;分销渠道;市场细分组合;接受或拒绝较大团队的预订。
Using the toolsprovided (i.e. SBRP) and in compliance with the IHG standards, maintains,updates and shares information in the areas of a master calendar of externalevents, competitor rate intelligence, RevPar penetration (RGI), arrival andspending patterns of commercial accounts, denial reports, meeting spaceallocation, guest capture rates (with the Director of F&B), Loyalty programpenetration both overall and by account (and for bookers), system contributionand trends in rooms and non-rooms revenues by channel, segment and account.
利用提供的工具(即SBRP)并依照洲际酒店集团的规范,以日历的形式对以下信息进行维持、更新和分享:外部活动、竞争对手价格情报、每间可售房收入的渗透率(RGI)、商业客户的抵店和消费习惯、流失报告、会议空间分配、揽客率(与餐饮总监一起)、总体的和按帐户的(对于预订者而言)忠诚度计划渗透率,系统以及通过渠道、细分市场和客户得到的客房或非客房收益的趋势。
Understand thecomposition of hotel profitability, and uses this to evaluate business fromlocal accounts and groups so as to provide input to future rate setting andnegotiation.
了解酒店效益的组成部分,并以此对来自当地客户和群体的业务进行评估,以便为将来的定价和谈判提供数据。
Monitor competitorpricing for all revenue generating departments, understands the dynamic of thelocal market and the demand generators, and recommends appropriate actions tothe Revenue Room Taskforce in relation to the hotel’s pricing and market mix strategy.
监测竞争对手对所有创收部门的定价,了解当地市场动态和需求群体,并就酒店的定价和市场综合策略向客房收益工作组提供适当的建议。
Conduct weeklyrate/sell strategy (yield) meetings with General Manager, DOSM,ReservationsManager, Front Office Manager, DOFB.
每周与总经理、市场销售总监、预订经理、前厅经理、餐饮总监一起开价格和销售策略(收益)会。
Monitor and determinedemand periods for function space, rooms and catering through an analysis ofhistorical data and current bookings. Responsible for tracking and analyzing of booking pace, group wash, cutoff enforcement for groups as well as denied and regretted business.
通过分析历史数据和当前文件,监测并决定功能厅、客房和餐饮场所的需求周期。负责跟踪和分析场所预订速度和团队入住情况,对团队入住以及客人不承认预订或改变主意的情况进行处理。
Champion all specialprojects relating to market research and operational optimization (resource planning,costing, Key Performance Indicators and etc.). *Revenue systems include the central reservations systems, the yield managementsystem and portions of the Property management system
支持所有与市场调研和运营最佳化相关的特殊项目(资源策划、成本核算、关键绩效指标等)收益系统包括中央预订系统即洲际预订系统、收益管理系统和一部分酒店管理系统。
What we need from you 我们需要你具备
Communication skillsare utilized a significant amount of time when interacting with others;demonstrated ability to interact with customers, employees and third partiesthat reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
Demonstratedknowledge of effective hotel pricing concepts, yield management optimizationand selling strategies, and ability to determine which concepts to apply ingiven market conditions.
拥有有效的酒店报价概念,优化收益管理和销售策略的知识,并具有在给定的市场条件下决定使用哪种概念的能力。
Proficient in the useof Microsoft Office
精通微软办公软件。
3 years of relevantexperience or similar supervisory role, or an equivalent combination of educationand work-related experience. Previous Revenue Management or Pricing experienceis preferred.
3年相关工作经验或类似的管理经验,或与此相当的教育与工作经验结合的背景。曾经从事收益管理或报价工作者优先考虑。