Inorder to achieve the business goals, assist L&D leader/DOHR in deliveringmarket-leading training practices consistent with Corporate, Brand and RegionalHuman Resources policies. In particular:
Keephigh level of individual performance;
Keephigh level of guest and talent satisfaction.
旨在实现生意目标,协助开展符合集团、品牌和区域人力资源政策的市场导向的培训项目和活动。特别是:
保持高水准的个人表现;
保持客人和英才的高满意度。
Assistwith the publication of annual and monthly training calendar and ensure maximumattendance though clear communication via liaison with department heads on aregular basis.
协助年度和每月培训日历的发布并定期与部门负责人沟通以确保最高出勤率。
Assistto coordinate Departmental Trainers with activities and coaching session toensure both personal development and department training effectiveness.
协助组织部门培训师的活动和辅导课程,确保个人发展和部门培训的有效性。
Fluencyin both English and Mandarin
流利的英语和普通话。
Universitydiploma inHospitality Management preferred
本科,酒店管理优先。
Proficiencyin Microsoft Office software, Windows Movie Maker, on-line questionnairesoftware, smart phone/tablet software.
精通微软办公软件,电影制作软件,在线问卷软件和手机软件等。
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Responsible for new staff orientation,
conduct assessment and evaluation at the end.
负责新员工入店培训,并做好考核、评估工作
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Assist TM in training Departmental
Trainers.
协助培训经理对部门培训员进行培训
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Analysis each department’s training need
.
协助确认部门培训需求
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Assist in setting up foreign language
courses, administrative works, evaluation and Assessments. Help teachers to
tackle any problems they may experience.
协助外语课的课程设置,教学管理、考核评估工作,并帮助教师解决工作中的实际问题
·
Assists Training Manager to monitor and
instruct departmental trainings.
协助检查、督导各部门的培训工作
·
Assist in organizing employee activities.
协助组织各种员工活动等
·
Assists in organizing outside and cross
trainings.
协助各种外来培训、交叉培训的组织工作
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Translate, edit, write, calculates,
update training materials and training projects.
负责翻译,整理,制作,统计,更新培训材料,研发培训项目
·
Contributes towards regional activities
as directed by Training Manager.
完成培训经理安排的其他工作。监督每个部门培训业务计划的进展,确保实现培训目标。
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Maintains all hotel training records
保存酒店培训记录。
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Establish a training library of books,
videos, journals and audio visual materials to assist trainers in their
training programs and for staff personal development
建立培训图书馆,配备书籍,录像,记录和视听资料来协助培训师的培训计划以及员工的个人发展。
·
Design, produce and implement training
programmes which meet specific departmental needs in conjunction with
Department Heads, ensuring that training session plans are structured and that
training is effective
与部门领导一起设计、制定和执行能夠符合具体的部门要求的培训计划,确保培训课程方案的制定,以及培训的有效性。