岗位职责:
1. 按照主管或者领班安排提前摆放好桌椅、做好餐厅卫生及铺台,准备好各种用品,确保正常营业使用。
2. 接待顾客应主动、热情、礼貌、耐心、周到,让每一位宾客体验到心艺家服务的标准。
3. 善于向顾客介绍和推销各个餐厅饮品及特色菜点。
4. 配合领班和主管的工作,团结及善于帮助其他同事的工作。
5. 积极参加酒店的公共培训和部门培训,不断提高专业技能。
岗位要求:
1. 对工作认真踏实,工作态度端正,能吃苦耐劳。
2. 掌握必需的食品、酒水知识,有一定的餐饮服务技能。
3. 身体健康,仪容仪表整洁端正。
Key Responsibilities:
1. To prepare the dinning setup, ensure the plenty of tablewares are ready before the breakfast and dinner.
2. To deliver a warmly heartist service to all guests.
3. To introduce the characteristic food and beverage options to guests.
4. To corporate with restaurant captain/ supervisor, teamup with other department colleagues.
5. To participate in the hotel generic trainings and departmental trainings, in order to improve the working skills.
Required Skills:
1. Attentive to work details, with a good attitude, and work hard.
2. Be aware of the Food & Beverage knowledge, require basic service skills.
3. Physically healthy, a tidy grooming and a good appearance are preferred.